10/20/2025 I was driving my sons car because he told me the car transmission locked up on him while he was driving 65MPH on highway, and sure enough it did it to me. I took it to Davis Moore Jeep Dealership and they told me the TCM needed to be replaced ($1,200.00 out of pocket), so on 10/25/25 the TCM was replaced 10/26/25 we picked car up after work was done and not even 4 miles from dealership the car locked up again, but this time it had to be towed back to dealership. today 11/04/25 dealership told us the PCM is out qand needs replaced and it would be $4k out of pocket. Now this problem happened on the highway at 65MPH and a student driving and could have been bad luckily there was no one on road yet. The TCM and PCM have both had recalls done advising to reprogram both components which have been done and now Jeep Car Care says there is nothing they can do.
2014 Jeep Cherokee transmission complaints
Page 3 of 50: complaints 41 to 70 of 1,472, newest first, as owners wrote them.
We have had the vehicle inspected by 2 different mechanics, both confirming our PTU is failing. My wife and I have a toddler and this is our only vehicle; while we’re driving the vehicle to and from work, and going to get groceries sometimes the car will start flashing “ESC off” and will stop while we’re driving. Almost like the car has slammed on its breaks. This has happened while we’re going 10mph and happened going 40mph. Of course this puts not only us as risk of serious harm or death, but the other drivers on the road if our car decides to slam on its breaks and someone hits since this happens out of nowhere. Again, this issue has been confirmed my two separate independent service centers and two separate dates. The vehicle has not been inspected by manufacturer, insurance representatives, or police except for the two separate mechanics we took our vehicle to. 1 week before this issue began the ESC off button started flashing which we immediately took it to the repair shop a few days later and was diagnosed with a failing PTU. This car is incredibly dangerous to drive and each time we drive it — it feels like a death sentence.
73000 miles. 2014 Jeep. Mechanic reported PTU problem. VIN is not on list of recall. Car "service 4wheel" dashboard light is on. Auto vibrates when driven.
Rear tires locked up in reverse. While in gear they lock up randomly. Car shut off and broke down while driving on expressway and lost control. No accident but could’ve been bad. 4x4 light on says svc. Mechanic says shows signs of new safety recall 02C? Talked to Jeep dealership and they weren’t aware of such recall on this model. Need help on who to contact and what to do.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the transmission unexpectedly shifted to neutral(N). The contact stated there was no warning light illuminated. The contact pulled over and turned off and restarted the vehicle and was able to continue driving normally. The contact purchased the vehicle and stated that the failure was a recurring failure. The contact stated that the "Check Battery" warning light recently illuminated when the vehicle was shifted into neutral(N). The contact had taken the vehicle to two independent mechanics who were unable to duplicate the failure. The battery was checked and was operating normally. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 16V529000 (Power Train); however, the VIN was not included. The failure mileage was approximately 151,000.
Power Transfer Unit fails to properly engage 4x4 power train in hazardous weather conditions. It is available upon request for inspection. My safety is put at risk as I live in a mountainous area and require tow assistance to overtake obstacles like snow and uneven terrain. The overheating that occurs as a result of my attempts to engage the 4x4 power train system wears down other components on my vehicle; resulting in excess use and increase likelihood of those components experiencing premature failure. The dealer failed to make a concerted attempt to recreate the issue and instead pushes for replacement of the PTU. The vehicle components are inspected at regular intervals to satisfy safety inspections for the purposes of registering the vehicle. However, I am still left to sort out my own safety concerns in the case of the faulty PTU. The warning lights that flash 'SVC 4x4' come on when I need to engage the 4x4 power train. It is precisely in those moments when I need the Jeep's 4x4 power train system to engage and it fails to do so each time.
Less then 120000 miles and rear differential unit had to be replaced, and now roughly 158000 miles and now front differential unit has to be replaced.
Vehicle would shut completely off when stopped at a red light. Shifter would not move. I was put a risk on a busy street, stuck at a red light and could not move to a safer location. The second time there were three children in the car when the car shuts off at a red light. The problem has been confirmed by dealer and has been inspected. Check engine light was on, however nothing was showed for about the shifter. Dealer mentioned PRNDL and harness. I see that there were previous recalls with the Jeep Cherokee but the car is still showing symptoms of them. It’s is not safe for me to drive and I have been without a car for almost 3 months.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly with the check engine warning light illuminated. The contact also stated that the vehicle jerked while the accelerator was depressed, and the vehicle lunged forward while depressing the brake pedal. The contact also stated that the windshield wipers were inoperable and failed to function while activating the windshield wipers. The contact also stated that the rearview camera inadvertently activated while driving at undisclosed speeds, and the instrument panel failed to function properly. The vehicle was taken to the dealer was where it was diagnosed and determined that the transmission control module and windshield wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
This vehicle had multiple reprograms for transmission control module and still had same issue I have only had the vehicle 1 year and driven it 7k and I take. It to Jim Browne jeep dealership they said they transmission control module needs replacement the jeep when I brake jumps forward and speeds up its unpredictable and unsafe it also does not shift into gear it slips and I did a search and see. This has been a reoccurring issue .As well as my back up camera appears while I am driving and parked ,or screen just says jeep or goes blue unable to change dash supply control at all ,this vehicle is a lemon and we were not told of any of these issues
The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving 30 MPH, the vehicle began to jerk, the driver lost control of the vehicle, and the vehicle stalled. The shift key inoperable message was displayed. The contact stated that the failure was related to the federal safety agency Campaign Number: 20V343000 (Power Train); however, the VIN was not included in the recall. The vehicle was towed to the local dealer to be diagnosed and it was determined that the PTU was the cause of the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, where it was determined that the transfer case, PTU, and rear differential were leaking. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.
This has been an issue since I have bought the vehicle in 2020. I have taken it to the shop to be repaired 3 times in which was told the issue was repaired. The rear differential and transfer case units are bad. Upon my research there are multiple and I mean tons of 2014 Jeep Cherokee limited with this same issue. It is a known manufacturer issue and it concerns a huge road safety for drivers, passengers and other drivers on the road. Major concern. I have reported this once before and I am reporting again as my vehicle has been fixed 3 times and it still is an issue so this needs to be addressed for other Jeep owners for the safety of everyone. Please advice quickly and please get this safety concern on the recall list AS SOON AS POSSIBLE! ALSO PLEASE ADVISE THIS TO THE JEEP MANUFACTURER TO GET THIS TAKEN CARE OF IN ALL THE NEW VEHICLES!
My 2014 Jeep Cherokee began exhibiting repeated transmission and electrical malfunctions, particularly after startup or while idling. The most concerning issue is the appearance of a “Switch to Park” warning message, which occurs while the vehicle is already in Drive. When this happens, the transmission fails to engage properly, and I’m unable to shift into gear without cycling through Park multiple times. **seems to start happening after filling gas tank to full** This poses a major safety risk, especially in intersections or during stop-and-go traffic. The car has also experienced flashing odometer issues, rough idle, and erratic behavior when shifting — all of which point to a communication failure between core modules (BCM, TCM, PCM). A Chrysler-certified dealership performed a proxy alignment after acknowledging that the modules were “talking at the same time.” While no fault codes appeared on my OBD-II scanner, the dealer determined that the issue required a software-level alignment. However, I was told this is not part of any current recall or TSB, despite my symptoms being identical to other complaints already logged (e.g., the federal safety agency ID 11425007). This problem has occurred multiple times, both before and after dealership service. I was also informed there are no current recalls, but VIN-based systems like VinSeeker.com have suggested there may be open recall alerts related to transmission or software issues. This type of malfunction places the driver and passengers at risk of unexpected stalling, transmission disengagement, or inability to accelerate — especially dangerous in high-traffic areas. The issue appears to be known, systemic, and potentially tied to faulty transmission control software or defective module synchronization.
Failed Power Transfer Unit. Unable to shift to 4WD because system is not recognizing. Service engine light has come on. This is a widely known issue with the Jeep vehicles and so far there is no warranty extension covering my 2014 vehicle.
The 4WD system is no longer working. Put in park and tried to shift and now I have an error warning light. 4WS system unavailable. Service required. The PTU seems to be the issue but the open recalls I have found do not cover this issue for my vehicle.
Submission to the federal safety agency Regarding Transmission Issues in 2014 Jeep Cherokee Latitude Summary of Concerns I purchased a 2014 Jeep Cherokee Latitude in November 2024, and the transmission issues began approximately six months later. The vehicle exhibits the following problems: •Harsh and delayed shifting •Sudden jerks and gear hunting during low-speed driving •Severe hesitation from a stop, especially at intersections or in traffic •Loss of power under throttle, with unpredictable shifts These issues make the vehicle unsafe for daily driving, particularly in traffic or at intersections where a lack of predictable acceleration increases the risk of accidents. Despite a visit to the Midas dealer, where these issues were reproduced and linked to multiple Technical Service Bulletins (TSBs), the problems persist. The transmission's erratic behavior, even after software updates, remains unresolved and poses a significant safety concern for both the driver and others on the road. Resolution Sought I respectfully urge the federal safety agency to: •Investigate the transmission behavior in the 2014 Jeep Cherokee Latitude •Consider initiating a full recall or service campaign to address these persistent transmission issues •Demand that Jeep implement a permanent solution to ensure the safety and reliability of affected vehicles The ongoing transmission problems in this vehicle, as reported by myself and other owners, necessitate immediate action to prevent potential accidents or injuries. A comprehensive and effective resolution is essential to address this critical safety concern.
Vehicle randomly imitates being in neutral when it is actually in drive mode. It has lost power on long hill climbs wthout any downshifting as would be necessary. Vehicle will occasionally accelerate on its own without notice. This has happened both on the open road and setting at red lights. These are sometimes able to reset with the turning off and back on of the motor. These symptoms started very randomly, but have increased in events over time.
Car bought new on 2014. On 2018 car started to show engine light to illuminate on and off. Jeep technician comply with recalls, and did not change transmission despite DTC U0402 was there all the time, and car was under warranty. Now, Delaware Motor Vehicle does not want to renew my tag because DTC U0402 is related to increase of emissions. Cost of changing transmission is $11,000. Jeep office does not want to authorize the change of transmission despite the problem started when the car was 4 years old. Not fair at all. I am worry to have accidents because of this DTC.
Jumpy Transmission, when shifting gears vehicle pauses, jumps a bit, makes a noise, then shifts into the new gear. Everyone in the car jerks their head when the gears jump. The dealership has looked at the vehicle a few times, and say nothing is wrong. An outside mechanic looked and said this is a common problem with my make and model and it is a faulty transmission issue.
Failed 4WD due to failed PTU or Transfer Case. Jeep extended a warranty for this but ONLY for two OBD codes, if yours fails for any other reason, and there are many, like a bad actuator, you don't get the warranty. From my research this is a WIDESPREAD issue and REQUIRES a recall. This is a VERY expensive fix if you don't match the exact OBD code, but it affects thousands of people.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle returned to normal functionality. The service 4x4 warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the power transfer unit. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 20V343000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.
Gear shift dropped out of drive into neutral. Note on dash said to put in park and then back to drive which was done. Same problem occurred a few minutes later. Also occurred to dealer tech advisor twice but has not been duplicated since even after about 150 miles. Dealer says they cannot troubleshoot until transmission fails. This seems to be the identical problem that required a 2019 recall.
The vehicle experienced a catastrophic failure of the brand new CV half shaft while driving. Spline shear. Loss of Drive function, loss of Park function. Our local garage said the vehicle was the correct for make, model, and year for this to be a W47 recall issue. When we searched NTHSA with the vehicle VIN, which returned Zero open recalls. After researching the W47 recall, we called the manufacturer. They documented our VIN and details of our case in two departments and gave us the reference numbers: #92987492, and #92987905. They told us the next step was to bring it to NTHSA a file a complaint report about the VIN not being included in the recall and to include the reference numbers in the complaint form. We have nothing physical to scan or upload. Just those two reference numbers from the manufacturers.
Was starting through a stop sign when the car popped and started making a grinding noise. Would not go anywhere. Finally pushed it into a parking lot where it is sitting not. I’m sure it is the ptu. Will jeep do anything to fix it since this is obviously a problem with more than just my vehicle
The contact owns a 2014 Jeep Cherokee. The contact stated that while at a stoplight and attempting to accelerate, the vehicle failed to move. The contact stated that the engine warning light was illuminated, and a message to "Check Transmission" was displayed. The contact shifted to neutral and pushed the vehicle to the residence. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,831.
When swapping from park to drive my TCM code came up and vehicle went into neutral/limp mode
Ptu transmission went out at 83000 miles I’ve been fighting to get it fixed
the federal safety agency Recall # 19V‑447 I do believe it has to do with this recall that states the clutch is getting stuck in the transmission it does say that the recall has been completed but it is obviously doing it again
We have been hearing a clicking or knocking sound in the front end of our 2104 Jeep Cherokee for a long time now. We had it into the local shop (we are relatively remote from the closest dealer) and they we're not able to find the source of the sound. Forward a bit and now that the sound has gotten louder and the 4x Service warning light has come on it has been identified and confirmed by the nearest dealer that the Power Transfer Unit (PTU) is bad. This is a part that has been covered under many other Jeep Cherokee recalls but our VIN had not shown up on any of those recalls. We believe our PTU is faulty like the rest of them. I don't have an good estimate of when we started to hear the noise but I know we now have ~189k miles on the vehicle. I know it's higher milage but this has been a slow developing issue for a long time now. It's been off the road for a year now as parts were not originally available to fix this issue with the diagnosis was first made.
I was on my way home from Alpharetta from a business meeting and my car started to shake really bad on the front. I thought it might have been something my tire caught. But I just put 4 brand new tires and not one light was on on my dash board there have never been any lights come on my dash board since I've had the vehicle. I drove about 10 more mins and it got worse so I pulled over and parked. I couldn't see anything. I was an hour away from home. The next day after getting my vehicle home. I was told that the ignition coil was catching fire as i was driving it. I also have the video in my phone. The car was literally trying to catch on fire and I was told if I would have kept driving it and not pulled over my car would have went up in flames more than likely. I keep all the maintenance done on it and change the tires and if stuff needs fixing i fix it. But I have never had a car start to catch fire as I'm driving it. I have video proof that's what it was doing while the car was running and noone messed with it . This car year make and model shouldn't even be on the market. I already had a recall for the pcm/tcm and that didn't fix anything on the vehicle from that recall. But this problem that happened with me definitely needs to be recalled bc I wasn't near home and was by myself and I could have been hurt if my vehicle would have went up in flames.
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