Wind shield wiper fluid will not work
2014 Jeep Cherokee visibility complaints
Page 2 of 4: complaints 11 to 40 of 75, newest first, as owners wrote them.
Tl* the contact owns a 2014 jeep cherokee. While driving approximately 60 MPH, the sun roof exploded outward. There were no injuries. The vehicle was taken to rick hendricks collision center (located on 1535 savannah hwy charleston, sc 29407), but was not repaired. The manufacturer was made aware of the failure. The failure mileage and VIN were unknown.
Tl* the contact owns a 2014 jeep cherokee. While driving various speeds, the windshield wipers failed and turned off. The wipers would not restart even when the wiper switch was turned on. While driving various speeds, the vehicle jerked and failed to accelerate. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,300. The contact has stated by disconecting the battery the wipers turn off and the connecting the battery again fixes it temporarily. *as the consumer stated the wipers would start while they were turned off. The vehicle was very sluggish as if it were going to die while being driven.
When I turn wipers on high they shut off. Chrysler said they are getting a new body control module. I have been waiting since june 2016. I feel it is dangerous and if they can't fix it they should give us s new car. I was driving to work in heavy rain and put my wipers on high and they quit!
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign numbers: 15v509000 (visibility) and 16v529000 (power train) however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The vehicle was included in the federal safety agency campaign numbers: 16v529000 (power train), 15v041000 (air bags), and 15v509000 (visibility). The dealer was contacted to schedule the repairs and indicated that the parts were not available. The contact was advised to schedule an appointment on october 3, 2016. The dealer was contacted months later and was unable to determine when the parts would be supplied from the manufacturer. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
There are multiple recalls on this vehicle that are over a year old that can result in the vehicle become inoperable while driving. Nothing seems to be happening to resolve these issues. Two of the recalls can result in loss of power while driving.
There have been several recalls on my vehicle since purchasing it almost 2 years ago. I've had to be inconveniently placed in a rental a couple times and pay a deposit out of pocket for something that wasn't even my fault. I contacted the dealer days after purchasing it to express my dissatisfaction, they were very unhelpful. One month after purchasing it is when I started needing to get the vehicle serviced several times. This latest recall, I have reached out to the dealer and the "earliest" appointment isn't until november. I called the federal safety agency customer service today to see if they could "speed up the process" but they too were very unhelpful. The person I spoke with expressed that the parts needed to fix this recall were all sold out and she wasn't sure when the parts would be coming in. Now, I am stuck in an unsafe, faulty vehicle until it can get serviced to this recall. In the safety recall notice it states in bold, "the loss of motive power could cause a crash without warning." driving this vehicle in the condition that it's in and the potential safety hazard is life threatening. What exactly am I supposed to do now? I use this vehicle everyday and I am not the only passenger in it. I've contacted the federal safety agency before and submitted documentation of all the services the vehicle has had, and nothing was resolved on my behalf. I'm surprised legal action hasn't been presented to the manufacturer for these recalls and poor quality vehicles.
Front windshield cracking.
Received two recalls, have been going to dealer for over 8 months to get them done, contacted jeep manufacturer, still no parts received. Dealer says they have not received parts and to keep checking in, which I've persistently been doing for eight months to the point of frustration. It has been almost a year since the last two recalls were stated.in the meantime my defective parts continue to malfunction if used. An efficient and timely manner to get the recalls done has not been conducted by jeep and by fca us llc.
Tl* the contact owns a 2014 jeep cherokee. The contact received a notification of the federal safety agency campaign number: 15v509000 (visibility); however, the parts for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 15v09000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/20/16*lj updated 10/05/16.
My jeep cherokee 2014 has 21181 mileage and the check engine light came on .I notice that the car was shifting into gear hard and at times would not accelerate when getting on the freeway . So my husband took it to get the oil changed at the dealership where we bought the jeep and they said everything looked good. Well when my husband left all the dummy lights came on he turned right around and went back to the dealership ,the service manager came out and said the tech put the wrong oil filter on and that they would have to redo the oil change . On a month later the check engine light comes on so we call the dealership and ask if maybe them putting the wrong filter on that I would cause the check engine light to come on .the service manager said no that we would have to take it to jeep . It is still under warranty because it is under the mileage .but I looked on the complaint forum and seen many people having the same problem some having a hard time getting chrysler to help them . And almost all of them having the transmission replaced . I find that to be very disturbing considering I have only had the car for 8 months . I feel that the car should be replaced this is a dangerous situation that could cost lives . Thank you .tacoma wa
I have been waiting months for parts on recall r39/the federal safety agency 15v‑509. Dealer keeps telling parts are not available.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2014 jeep cherokee. Consumer writes in regards to no replacement parts available to complete recall notices 15v‑461,15v‑509 and 15v‑393.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/13/16*lj
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the recall notice for the federal safety agency campaign number: 15v509000(visibility) was received in october of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep cherokee. The contact received a notification of the federal safety agency campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility) however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility) and was unable to receive the part from the dealer for an extended period of time. The dealer was unable to determine when they would be able to schedule the recall repair appointment. The manufacturer was contacted and they were unable to provide a reasonable time frame to supply the part to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Composite material that makes up these windshield wiper sprayer nozzels must be defective, as they busted during freezing weather. While making a thanksgiving trip to the mountains my jeep was subject to freezing weather during the night. I allways keep approved window whiper solution (not water) in the wiper reservoir. However, these nozzels were not able to stand up to the freezing conditions and therefore busted. The dealer claims that it is my fault that someone (don't know who) put water in my wiper reservoir and therefore it is my fault! The dealer says that he will fix the proble for about $200.00, parts and labor. Well great!,...(not!) so,...what happens the next time I go to the mountains??? I believe that the composite material (plastic) is defective for this vehicle and would like chrysler jeep to replace for free.
Tl* the contact owns a 2014 jeep cherokee. The contact received notifications of the federal safety agency campaign numbers: 15v393000 (structure) and 15v509000 (visibility) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the windshield wipers did not properly clean the glass. In addition, there was an abnormal static noise coming from the radio. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect....updated 02/04/16 *bf the consumer stated safety recall completed on 1-21-2016.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign id number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 03/16/16*lj updated 05/14/18*jb the consumer stated the vehicle was fixed.
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