While parking in indoor garage the rear window exploded outward leaving a large area of glass shards. The force of the explosion was so great that it dislodged the wiper blade motor from its bracket. Luckily, no one was standing there. However, if someone was there they would have suffered multiple severe lacerations!
2014 Jeep Cherokee visibility complaints
Page 4 of 4: complaints 71 to 75 of 75, newest first, as owners wrote them.
Noticed smearing on windshield on test drive, was told it was fog on inside an sure is not, car in service after rain storm an I was blinded by on car because hard to see. After several times to get this solved it seems that all jeeps do this according to the service manager, wow that's one big safety problem, I tried to get them to do several things, ! Change wiper blades finally they did, 2 change wiper fluid, they just added more to it. 3 I asked change windshield they wont unless approved by chrysler . Its the ole run around.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that while at a stop, the accelerator pedal was depressed and the vehicle hesitated to respond before suddenly surging forward. The contact also stated that the vehicle would not operate in reverse or drive. The vehicle was restarted but failed to accelerate over 5 MPH. The vehicle was towed to the dealer, who diagnosed that the entire transmission needed to be replaced. The vehicle was not repaired. In addition, while operating the vehicle in the rain the windshield defroster was turned on but the fog on the windshield would not evaporate. The contact attempted to wipe the windshield using a cloth on both the inside and the outside of the vehicle but the fog could not be removed. The failure was not diagnose or repaired. The manufacturer was not notified of the failure. The failure mileage was 40.
I was driving on interstate 25 north of denver, co. It had rained about 20 minutes before but was clear at the time of the incident. I had the fabric visor open to the midsection of the dual pane panoramic sunroof. The sunroof was closed. I passed under another highway and heard what sounded like a gunshot and the glass from the sunroof exploded all over me. I was able to keep the vehicle in control and pulled onto the shoulder. There was no indication of anything hitting the glass or the car. Law enforcement were called and they were unable to find any reason for the glass to shatter.
A jeep authorized dealership changed the engine oil and oil filter for my vehicle. About 15 minutes after I took my vehicle from the dealership, the incident happened on a highway. "service transmission" warning showed up first, the engine light was on, and some electronic functions were disabled, which include, but are not limited to, the forward collision warning, the parksense, the lane sense, and the adaptive cruise control. The ESC activation / malfunction indicator light was on. There was loud rattling noise from the engine, and the vehicle was shaking while moving on the highway. I had a difficult time moving the vehicle off the highway. After I parked on a surface road, I found no engine oil was registered on the dipstick. The leaked oil was splashed over the vehicle's exterior. In particular, it covered the parking sensors and the rear window, which disabled the electronic safety features and greatly reduced my visibility while driving. The vehicles behind me on the highway were also splashed by the leaked oil and were beeping and/or cutting in my lane to complain. The dealership determined that the rubber ring that seals the cartridge housing of the oil filter was broken, causing the engine oil leak. This o-shaped rubber ring comes with the oem oil filter that was installed when the oil filter was changed. The engine was damaged. The dealership stated that no test drive is required to check if there is a leak for oil change service. Three other jeep dealerships confirmed this claim. I believe there is a design defect in the oil filter sealing that can cause life threatening accidents. I believe jeep does not instruct their authorized dealership to implement an oil filter change procedure that ensures a part defect like this would be discovered before the vehicle leaves the dealership.
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