Water is leaking into the cabin of the vehicle from an unknown location without knowledge for a while causing the carpet to become molded, which is harmful to breath. Notice a lot of other people are having same issues with not recall being done. This could also cause electrical problems which will lead to a fire
2015 Jeep Cherokee body complaints
Page 3 of 4: complaints 41 to 70 of 86, newest first, as owners wrote them.
Tl* the contact owns a 2015 jeep cherokee. The contact stated that water was leaking into the vehicle near the accelerator and brake pedal. The contact took the vehicle to key chrysler jeep dodge ram - tobey auto group (2020 n detroit st, xenia, oh 45385; (937) 347-5155) who sealed the location where the leak was coming from. The contact stated about 5 months later, at approximately 36,000 miles, the check engine warning light illuminated. The contact returned the vehicle to the dealers who diagnosed that the thermostat needed to be replaced. The vehicle was repaired by a certified mechanic, not the dealer. The contact then stated that about 7 months later at approximately 38,000 miles, the vehicle stalled at a stop light with the check engine warning light illuminated. The instrument panel also displayed the message to service the transmission. The contact contacted the dealer and was informed that the VIN was not included in the federal safety agency campaign number: 16v529000 (power train). The manufacturer was made aware of the failure. The approximate failure mileage was 34,000.
Tl* the contact owns a 2015 jeep cherokee. The contact stated that water had come in contact with the electrical elements with the liftgate. The vehicle was at the dealer dayton andrews chrysler jeep dodge (2388 gulf to bay blvd, clearwater, fl 33765 727‑799‑4539) and as they were diagnosing the issue with the liftgate malfunction the vehicle caught on fire. The dealer put out the fire and there were no injuries. No police report was filed. The contact noted there was a recall for this issue back in 2015. The vehicle was not drivable and was currently at the dealer. The contact's insurance company was to inspect the vehicle at the dealer next week. The manufacturer had not been called by the contact yet. The failure mileage was 72,249.
I was driving down the freeway when another driver alerted me there was a small fire coming from under my car. I pulled over into an empty lot and when I looked under the car I saw flames from under the vehicle. I stepped back and within minutes the entire front engine was consumed with flames.
Liftgate operates intermittently. It will get to the point if it opens then it will not close and latch. The vehicle was stationary in park didn't matter if the engine was on or off.
Entering hwy 45 MPH . Hood latch lets's go and hood flys up and crashes the windshield and dents the roof. Safety latch didn't hold it like it should no the oil had not just been checked or changed.
Check engine light came on related to thermostat liftgate has been leaking since the beginning transmission is slipping or dragging constantly
Tl* the contact owned a 2015 jeep cherokee. While driving approximately 25 MPH, the vehicle caught fire and the engine exploded. The contact stated that smoke escaped from underneath the hood on the front driver's side. The contact stated that the front two tires also exploded. A police report was filed. The vehicle was towed to a tow yard and was awaiting inspection. The fire department extinguished the fire. There were no injuries sustained. The vehicle was destroyed. A dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure was not diagnosed. The failure mileage was approximately 38,000.
Liftgate will not stay up when opened. Vehicle was parked, and the ignition was off. I opened the liftgate to get items out of back of vehicle, and it closed, hitting me in the back. Tried to open once more, and it closed again.
The power liftgate frequently does not close, and sometimes it will not open. When it fails, the tailgate can come open while we are driving. We have taken it to the dealer several times. They told us to pull the fuse that operates the liftgate and that will reset it. The jeep was under warranty when we started having this problem. It has happened many times and now the car has 60000 miles.
Command view dual-pane panoramic sunroof. Is extremely noisy when driving. Was reaffixed or reinstalled by dealership and now noisier than before. Faulty air bag was replaced at same time as horn was not working also ??
Hatch door randomly fails to latch when closing. Recycle of start/lock/park/engage does not change anything. Can manually close hatch but will not lock/engage. Hatch is electric, pocket remote, button on door and button on dash will not recycle the lock to engage. Vehicle was stationary at parking lot, occurred after loading and then trying to close door with remote.
2015 jeep cherokee. Consumer writes in regards to short circuit in power lift gate control module and electronic power steering system. *ld
Traveling on highway I 94 at 70mph 5pm jan 10th, 2018, came into contact with vehicle while merging into center lane. His car forces mine into a spin, I crashed head on into the concrete barrier/wall separating the east and west bound lanes. None of the airbags in the entire vehicle deployed. Neither the driver, passenger or side curtain airbags deployed. I survived but had two breaks in the sternal chest plate, a fractured right rib and broken left wrist requiring surgery resulting in screws and plates installed. Medical bills over $80k I was wearing my seatbelt the entire time. That day the weather was clear and approx 40-45 degrees. Through the dealer, I contacted the manufacturers customer service which directed me to their forensic team so they could obtain the black box in the vehicle and access to the car. I have serious concerns regarding not only my safety but others that own the same make and model. I am 73 years old and everyone from the ambulance driver to the state trooper that was on the scene of the accident said that I have a lawsuit here. I do not want to file suit. I don't have the time or the inclination to go that direction but I feel that the manufacturer owes me and the other customers something should they find themselves in my position. The manufacturers representative was not very helpful and I feel that I am getting the brush off and they have not returned my calls. I am hesitant to be a complainer. I hope that jeep/chrysler address this safety issue for me as well as others that may have the same concerns. *tt
While flat-towing our jeep cherokee behind our motorhome down a highway at 60mph, we went over a minor bump in the road, and the jeep started to violently wobble/shake (visible in rear camera of the rv) which was shaking/torquing the entire rv back and forth uncontrollably. We had to slow & come to a complete stop in the middle of the highway in order for the wobbling to stop. We immediately pulled over to shoulder of highway, to find the corner of the bumper ripped off, and the tow anchor bent sideways (from the whipping action of the jeep). We unhooked the jeep (no longer towable) and drove off the highway and directly to a jeep dealer. The jeep dealer assessed the damage from the wobble (torn front bumper, bent tow connector, and cracked front sub frame). We researched online and found this wobble to be a known issue to jeep; certain model years (2014-2015 jeep cherokees) have this issue when being flat-towed; apparently sometimes when going over a bump, the the flat-towed vehicle doesn't consistently track in line with the motorhome, due to lack of power to the jeep's electronic power steering system. Fca released a statement saying they will 'provide a complimentary jumper wire harness and switch to ensure the vehicle's eps system has power to function while it is being flat-towed. These components have been engineered and validated by fca us llc and will be made available to all customers through mopar, as early as january 29. In addition, all cherokee owners will be contacted directly by fca us and provided with updated instructions for flat-towing. These instructions supersede all previous instructions. Also, the vehicle's online owners manual will be updated.' we never received that notification & therefore didn't have this proper part to prevent this wobble. Now jeep is refusing to help pay for the damage incurred to our vehicle because of this issue.
The jeep is only 2 years old and the seams for the driver's side door are not sealed all the way according to a jeep dealer service diagnostic. This is causing water to leak on to my floor and under the carpet, soaking it with a strong potential for mold/mildew. This has to be a defect because there is no way wear and tear is the cause. I have owned the car for one year.
Jan 7 my son had head on crash with dodge hemi truck. The truck was totaled and car was 10 grand in damage, my car airbags did not deploy trooper and other person in crash was shocked. Auto body shop instructed me to contact chrysler, and they came said normal the trans sensor has been major issue now I am worried this sensor is defective also and no one will listen. I actually typed a longer description 2 other times and your site deleted it if this goes thru I will type the details again *bf
Dealer accepted an appointment for the recall repair but did not complete the recall repair. Dealer claimed that jeep corporate would not allow the dealer to maintain an inventory of required parts, in this case a liftgate module. Thus I am required to return to the dealer for a second appointment to have the recall repair finished. I think this is unreasonable. Service manager explained that this is jeep policy. He is not permitted to order liftgate modules in advance so as to have an inventory. He explained that he is required to order them for each repair, thus requiring the customer to return for a second time to have the repair finished.
The rear power lift gate will no latch to the locked position and it will not lift. 2016 I had the fca recall r67 repaired. June 1, 2017 I experienced my first issue with the power lift gate and the dealership cleaned g907 ground strap. August 23, 2017 I'm again experiencing the same issue. I believe this is a serious safety issue because the rear lift gate could be opened at anytime during vehicle movement and during a traffic collision.
My son and I were in front and side impact crash with another vehicle on 4/24/17 with significant damage but no airbags deployed in our vehicle. Attached are a few photos of both vehicles for reference. We were driving a 2015 jeep cherokee and were hit by a driver who hydroplaned in a 2011 hyundai elantra. The reporting officer estimated my speed at impact was 40 MPH. Airbags deployed in the other vehicle but not in ours. Considering the damage to the vehicle, force of impact and estimated travel speed at impact, I feel the jeep airbags failed from a safety standpoint and would like to know how to go about investigating this further with jeep. An accident report is available but did not upload due to the sensitive information contained within (VIN #'s, names, insurance policy numbers, etc); however, the report can be provided under separate cover if needed.
Car has all sorts of transmission problems from shifting clunking slamming into gears car won't recognize that it's in park and won't turn off liftgate opens and closes by itself recently opened and smashed my garage door in the liftgate radio won't work GPS says I'm in wyoming
While driving down the road at 50mph with my trailhawk edition jeep, the roof rail bar ripped out of the roof of the car sending my kayak rack and 35 pound kayak down the center of the road. Chrysler/jeep states they are not LED to believe the incident was a manufacturing responsibility. Lives could have been lost. The jeep dealership tried to tell me they found documentation that the rails are not to be used unless they have a manufactured crossbar with a maximum weight of 150 pounds. My kayak rack has a crossbar and the weight of the rack was maybe 15 pounds and the kayak itself was 35 pounds. There was no where in my owners manual that states I cannot use my roof rails. Only a safety statement saying nothing should be screwed into my roof for airbag and safety purposes. Even with manufactured crossbars they wouldn't be able to screw into my roof so they would not have held my roof rail into the roof. The roof is very thin and there are clear holes where the bar completely ripped out of the roof. If there was a vehicle behind me people could have been very hurt. Chrysler sent an investigator to do a report on the vehicle they sent me a one paragraph letter stating they decline any assistance associated with this incident. Safety concerns for other people on the road and other jeep owners was not addressed. At the time of the incident I was on a back road going 50 miles an hour with no wind gusts or any reason for this to occur. This incident occurred on august 7 and even though it was reported to the dealership on the eighth I have received no help. I am attaching photos of the kayak safely mounted on the kayak rack the day before the incident and the damages to my car.
Driving along on a rural road, no traffic around me. Coming down a hill and out of a curve, hit a slight bump in the road when sunroof glass exploded, sounding like a shot gun going off inside the car. Glass came down alll over the passenger compartment. Sunroof is visibly pushed up and out of the roof with no impacts from exterior. Dealer is telling me this is not covered under the factory warranty despite the fact that there was no external force which caused the damage. They say that pressure can build up inside the car when the A/C is running and this can sometimes happen, which seems indicative of a known issue. I looked all through the owner's manual and find no reference to the possibility this could occur with normal use of the A/C.
2015 jeep cherokee. Consumer writes in regards to parts not available to repair/ replace automatic tailgate recall 15v‑393. *smd the consumer stated the tailgate stopped working two months into owning the vehicle. The dealer claimed they could not find an issue, despite the fact the tailgate would not latch, when the consumer arrived. A few weeks later, the problem happened again and it soon resolved itself when the he returned to the dealer.
Tl* the contact owns a 2015 jeep cherokee. The contact received notification of the federal safety agency campaign number: 15v393000 (structure); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2015 jeep cherokee. While driving in the rain at an unknown speed, the power liftgate failed. The contact stated that the liftgate would not close. When manually closed, the lock would not engage. The vehicle was taken to the dealer to be inspected. The contact was informed that the power liftgate control module needed to be replaced. The vehicle was not repaired. The vehicle was included in the federal safety agency campaign: 15v393000 (structure); however, the part to do the recall repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 10,500. Parts distribution disconnect.
I had just left the dealership for a warranty issue and was 2 miles from the dealership when the hood flew open blinding me I called the dealership and they asked that I call chrysler as the safety latch should have held chrysler sent an investigator out who in front of myself the dealerships service manager and another person told us that the safety latch was improperly aligned and did not hold I askesked the investigation deprtment for a copy of the investigation report and they told me no it was there property and would not supply me with a copy.I was on hwy 195 in wa. State southbound out of pullman.
Tl* the contact owns a 2015 jeep cherokee. The contact stated that the rear hatch door did not open all the time. The last time it opened, it came down unintentionally. The contact had to go to the emergency room because the door came down on his leg. A police report was not filed. The contact was treated and released the same day. The manufacturer was notified of the failure. The contact also stated that the failure recurred. The vehicle was not repaired. The approximate failure mileage was 11,000.
Tl* the contact owns a 2015 jeep cherokee. The contact stated that the liftgate did not function properly. The contact received notification of the federal safety agency campaign number: 15v393000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 3,680. Parts distribution disconnect.
Tl* the contact owns a 2015 jeep cherokee. The contact received a notification of the federal safety agency campaign number: 15v393000 (structure) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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