I was driving on interstate and stepped on brakes because cars were slowing down when I began to brake the engine shut off. Message said shift to park and start engine. Cars were honking. I did what it read and it took seconds but turned back on. It took some explaining to the dealership after my personal research in waiting room for 4 hours. They found the codes?? It happened again but more seriously on a toad with traffic moving I stepped on brakes to make a left turn but it turned off! Cars slammed on their brakes. I did what message said it took longer this time. I pulled into a parking lot and it turned off again when I stepped on brakes to park. I can't get a dealership to help me?? Tomorrow I'm going back to the original service department that found the codes in january. This is scary.
2015 Jeep Cherokee driver assistance complaints
Page 3 of 4: complaints 41 to 70 of 72, newest first, as owners wrote them.
Was parked at the store got in and started it. It hiccuped on starting. Shifted to reverse and a huge clunk happened. I revered and shifted to drive again a huge clunk. Once driving it had no power and service transmission and parking brake came on.
On 5/23/19 and 5/27/19 vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. I have small children. This has happened twice in the last month.I keep my vehicle up to date on maintenance/service. I read over 100 people's exact same complaints on line. It doesn't make sense that I am paying a car payment, have less than 45,000 miles on my vehicle, and having these kind of safety concerns. Today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to manuever the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". To be specific: driving at about 25 miles per hour, straight following a right or left turn. . . . Lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road. I had my crank shaft sensor replaced on 5/8/19 due to car stalling. Now my vehicle completely shuts off in the middle of traffic this is a safety issue. Please fix it before someone gets seriously injured.
Turn the my vehicle on and all lights on my gear shifter came on and stayed on. A message on my dash was 'service shifter'
I was driving and slowing down when my car completely shut off in traffic on a busy 1 lane road. I put car in park and tried restarting. Car would not start, no power what so ever, no hazard lights, steering wheel did not lock, key would not pull out of ignition, and my car would not disengage from park. Literally parked in the road. We were able to pop the gear shifter and put car into neutral and push my car to a parking lot. I put the car back in park and started it and the car lurched forward violently. Dealer said the issue was because I had a new battery installed in my car recently.
First this happened 3/6/2019 the vehicle shut off dead on a main rd could not start it for about 5 minutes or so. Got it going . Then yesterday 3/9/19 the same thing with my daughter driving dead stop engine not running as driving again took awhile to start it up, got it back home heard a sound as you put the car in gear clicking noise then I put it back in park the vehicle rolled back once in park never happens before. I looked up recalls people have had the same exact issue identical to mine, problem a wire was crimped and software needed updating. Done know if this was ever fixed bought this used a year and a half ago. The car is not that old only has 47k miles on it. I see no recalls now but there was one van it be brought in on that recall I am speaking of?? Car both times were on a city street coming to a stop when the car shut off abruptly both time we had traffic coming from behind us.
The car started shaking when towing. We had to stop immediately. It shook so bad it shook the motor home. We were on a highway and turning to the right.
Vehicle turned off on its own upon reaching 40mph and coming to a complete stop. Vehicle later turned off while on the highway at 65 MPH in traffic while in the middle lane. This made the vehicle accelerator inoperable and at the same time made the vehicle lose speed slowing down while in traffic. Vehicle was nearly missed by passing vehicles and almost hit. Emergency lights came on as soon as the vehicle turned off. Vehicle was shifted to neutral to allow for steering wheel to not be so stiff. Finally I was able to pull over while the vehicle still had some type of momentum. I tried restarting the vehicle but the dashboard stated "please wait for vehicle to warm up to start.' I had to wait about 20 minutes until the vehicle was able to restart then acting normal. Check engine light came on. Upon revising the fault code p2172 appeared.
The vehicle's low oil light indicator only flashes across the screen and does not remain on. This only takes place when the car is completely out of oil and the car loses power and shuts off while in motion. The vehicle has no leaks but requires oil every 700 miles or so. The engine runs off synthetic oil which should have to be replaced less frequently, but this vehicle needs oil replacement every 2-3 months.
Leaking in liftgate caused all electrical instruments to fail electronic emergency brake power sun roof stop/start module head lights fog lights speedometer
At multiple, seemingly random times, warning lights flash regarding transmission and other car functions, engine stops and temporarily won't restart. On restart transmission jumps hard. Software has been updated and dealer reports no recall on this vehicle. So far has just happened while stationary.
Driving up grade coming to a stop, then starting again, the transmission spins then bangs into gear, a violent movement. And now my car is just stalling. Usually when starting out down a grade after taking my foot off accelerator, car stalles
Since vehicle was first purchased in dec 2014, the autostart feature occasionally completely stalls vehicle when stopped at sign, at a traffic light or stopped in heavy transit and will not turn back on to continue trip. I have to turn off key remove key and exit vehicle to reset. I have almost been run over, impacted by other oncoming vehicles on the highway or by vehicles trying to get around me at a light or stop sign. I have reported it several times to dealer whitten bros in richmond va and ashland va but have been ignored and they have refused to document occurrences. And dismissed my allegations. I have had over 12 incidents in the last 3 years in 2014, 2015, 2016, 2017 and 2018, in the city, suburbs and highways. My most recent occurrence date is posted below *js updated 9/21/18
Tl* the contact owns a 2015 jeep cherokee. While driving between 18 and 40 MPH, the contact heard a chiming sound and the battery warning indicator illuminated. Within three seconds, the "shift to park designated gear" warning indicator also illuminated and the vehicle stalled. The vehicle was towed to the dealer (chrysler, dodge, and ford fiat of bay ridge, 8635 18th avenue, brooklyn, ny 11209). The dealer stated that they would perform diagnostic testing and notify the contact of the results. The manufacturer instructed the contact to notify them after the dealer completed the diagnostic test. The vehicle was not repaired. The VIN was unknown. The failure mileage was 20,005.
When I drive my car cluster showed me "service shifter" and all lights are turn on in transmition prnd. I went service center they didn't know why that signal comes on. I'm very concern abiut that because that cause sudden unintended acceleration or stop engine during driving. It happened few more times before.
My car had 40,343 miles and was in great condition. On november 19, 2017 my car wouldn't start and had the brake light on (which the brake wasn't on), check engine light on, off road light on, and battery low light on. I charged my battery and took it for a test drive. The check engine light came off and break light but the others were still on. The car was driving fine. The next day I went to start my car and it started but was acting awful. It was giving me resistance to change gear, it felt like the brake was on even though it wasn't, and it was scary to drive it. I took it into the shop. They said the computer wasn't reading anything correctly and they hope that putting a new battery will help everything go back to normal. They changed it and it didn't work. They said the ecu and TCM configuration was mismatched and needed to be replaced. I don't think a car that only has 40k miles should have issues with its computer like I did. I spent $1720.61 to fix it and I'm not happy with this situation
I just got my vehicle in april 13, 17 my vehicle shut completely off while at the street light and it does this when ever it feels like it and when ever I turn my vehicle on sometimes my inside dashboard or radio lights won't come on and it's still trying to be fixed this is ridiculous
***service shifter****the service shifter light continues to come on. I've taken the car in for updates 3x in the past month. During the time the light is on, I feel the car accelerating on its own when driving and reeving when stopped. The continuing updates are costly now that the vehicle is out of factory warranty.
While driving on street car just died and slowly came to stop.very dangerous.tried restarting would not start.unknown what is wrong with car that stops when driving and will not start again right away. After car sitting awhile and a few attempts to start it, it starts again only to stop while driving again.
While driving at full speed on I-10 west, my jeep cherokee came to a full stop forcing drivers to steer around me so as not to rear end me. It's done this 5 times since suaturday the 18th of february. It says the vehicle must be in park before releasing the brake.
2015 jeep trail hawk approximately 1st 10,000 miles electronics multiple alarms no 4 wheel drive, parking brake error, check transmission light on while driving. Loss of some steering, heavy... Car is shifting chaotically. Check engine no visible issues. Took to dealer ship the next day they re-flashed software kept it for the night no other issues until 12/11/2016 when a duplicate of the first event occurred. Took to dealership same thing as reported before, plus oil leak (no oil in my garage upper oil leak) and the dealership completed a transmission re-call repair to fix transmission errors on the 9 speed. All repairs under warranty to date only cost to me is rental cars and lost time at work. 12/19 duplicate again of two events only difference is the car was having a hard time starting on two occasions today but drove fine. On one occasion the motor starter would not stop engaging the engine and it would not start. My foot was not on the brake, and I was not pressing the start button, it was just stuck in start. I pumped the breaks and hit the engine button and it stopped maybe 20 seconds later. The car always returns to normal after it sits for a few hours all the alarms go away and the check engine light is on but it tests drives fine. Last recall noted the same issue and my recall repair on 12/12 was to fix the issue, at this point feel I am pretty lucky to be on side street a few miles from home when errors occur not sure what would happen on the highway. Just checked the engine and fluids all ok will take to dealership tomorrow. Took pictures of the top of the engine and below the car no leaks no fluid issues seems to be a software or programming issue. The dealership has been great don't think they have much control over the problem.
We have received two recalls for the transaxle wire harness but when we call the pars are not available yet. The recall says the car may loss powder my drives highway every day and this is a constant concert when will we be able to have this fixed ? Also very concerned that this is a second recall.
Transmission problems and electrical problems had the car at dealership at least 3 to 4 time for over a week at the time called jeep headquarters at least 20 times and they are very bad with costumer service. I am worried about the safety for my family driving the car, since transmission issues should not be handled like that. No support from jeep capital.
Suv shuts off in the middle of road while driving normal speed, city or highway happens both; all lights on dash are flashing, brake light comes on for no reason, alerts to check transmission, check parking brake, check engine, car jus stops and wont move but engine still sounds like it's running,, and and all other electronic gauges are flashing ...has been taken back to dealer two/three times in one month to fix but but the same problem always comes back again,. Not impressed; I have owned jeeps all my life never had this problem, this SUV is dangerous, I bought this car and paid $38 thousand and have 19k miles on it . I even tried to trade it in with the same dealer and was told it was only worth 17k which is less than half what I paid for it a year and a half ago! How is this even legal? Why am I making car payments for a SUV that chrysler knows is defective and one which they have not resolved issues ? How can chrysler get away with this ? And this is the auto manufacturer that our government financially bailed out a few year with our tax dollars? How would chrysler respond if we all quit making payments on our loans ? I have been researching thousands of other complaints, same jeep, same year, etc. I am becoming more and more convinced that chrysler really doesn't care. They got their money upfront ! Furthermore they should not be allowed to continue to be in business while their products are known safety hazards to the consumer.! Chuck d mount pleasant, sc
Flat tow owner addendum card recall s13 customer satisfaction notification we own a 2015 jeep equipped with jeep active drive ii transfer case. We bought this vehicle because you could flat tow on the ground. Now fca is sending out addendum cards telling us that you can't flat tow your vehicle. Unless we the owners pay to have a wiring kit and battery installed. Because our vehicle may shake on rough roads while towing. Fca said that this is not a safety issue. If this is not a safety issue then what is it?? We have friends that have the 2014 jeep equipped the same. We were following them on the highway and saw their vehicle bounce from side to side not shake. They have already have had to have the transmission and transfer case replaced. I have contracted the dealership where the vehicle was purchased, fca group recall assistance center, and chrysler corp. In phoenix was also contacted by dealership. That the repairs is on us. Also the recall s13 is only for the addendum card.
Third time same issue. 2015 jeep cherokee. While vehicle in motion service transmission, service park brake, malfunction indicator light, d(drive) flashing on dashboard, barely made it up a hill, had to press accelerator all the way to floor. Very dangerous-other vehicles do not know what is happening. Occured 2 times in 2weeks after software updated. Not many regrets in my life but buying this vehicle tops the list.
2015 jeep cherokee. Consumer writes in regards to vehicle collision braking system problems. *smd the consumer stated two weeks ago, the lane sensor and collision avoidance system turned off as indicated by the red light being on the options button. A message came on that said acc fcw was inactive and to clean the front radar sensor. He wiped and cleaned the sensor. However, that did not stop the message from constantly coming on. The dealer was unable to replicate the problem. The consumer stated even though the collision braking system was turned off, it was acting as though something was behind him and therefore the brakes engaged causing the vehicle to stop.
Problem started while moving. Now it's as soon as it startsmy problem started june 2015, whole dash lights up tire pressure,service air bag,4wd unavailable,brake failure,and when comes to stop disengages transmission.same thing started again august 3rd 2015 same list again. Received back again sept 2nd 2015 drove for 2 days. Back to dealer again. Still there currently have not received back cannot figure problem out chrysler is involved but they are rediculas case number available if needed
I have owned this vehicle for 4 months and every 3 weeks I have to return it for service due to the transmission, 4x4 and traction control not working. Starts off in 3rd - 4th gear at any given time (almost been hit several times), will accelerate and surge forward during down shifting while stopping (almost hit several different vehicles) and now surges to 7000rpm when turning right and parking break has locked up 3 different times while in gear. 2 different dealerships don't know what to fix because it doesn't register any codes, they also tell me that this is a huge problem on all 9 speed transmissions they make, not just the one's in jeeps. But since they don't know what to fix and therefore its not an issue and I have to take my unpredictable and unsafe vehicle home and not the loaner because jeep will not pay for it. I have contacted jeep who assigned me a "resolution case manager" who will no longer return my phone calls for buy back or trading for a different vehicle. Is that their resolution, blow everyone off and hope we all go away?? Why is nothing being done for everyone's safety? Why are they still knowingly selling these vehicles with no know fix? How long before someone gets seriously injured? There is more than enough information that I have read on this page yet there is no action? Isn't that what this site is for? Action?
-revving up on its own when in park. Sometimes I have to wait up to a minute for it to settle down so I can put in into drive (original issue that only seems to have been exacerbated from the software update). -rpms spike when downshifting causing a slight acceleration -speeds up without my foot on the gas pedal -lurches forward 90% of the time when I take my foot off the brake, this is unsafe in traffic conditions -lurches forward when I put it into drive. -sticks in park, drive or reverse. The consumer reported multiple occurrences (25 in total) of the above conditions that occurred at various dates and mileages. *dsy 10/7/15
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