Tl* the contact owns a 2015 jeep cherokee. While driving 35 MPH, the check engine indicator illuminated. Two days after the failure, the service shifter indicator illuminated. The contact mentioned that the gear selector lights illuminated red. When the vehicle was restarted, the vehicle operated normally. The contact also mentioned that the key fob needed to be replaced twice. The vehicle was taken to griffis motors, inc. (1012 holland ave, philadelphia, ms 39350, (601) 656-4244). The vehicle was not diagnosed, but the contact was informed that the thermostat may need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 103,000.
2015 Jeep Cherokee electrical complaints
Page 8 of 12: complaints 191 to 220 of 327, newest first, as owners wrote them.
Car has been stutter starting. Once it finally starts I get an error code that says service park breaks service transmission. Then when putting jeep into gear the transmission will shift hard and you can feel the car jerk and hear a clunking sound. Once you stop and turn the car off and back on a couple of times the error messages will go away and jeep will drive normally. Two days ago jeep had been driving normal. I stopped to get gas. After filling my tank I returned to the car to start it and the car would not start after inserting and turning the key I would not get a click or nothing. I also had no lights, not on the dash or out side of the car. After trying to jump start the car unsuccessfully I ended up having the car towed home. Once home the battery was removed and taken to be tested. I was told the battery was bad so I replaced the battery and jeep started up fine however after starting I received the error message service park break and jeep again would shift really hard. Error message went away jeep started ro drive fine. Drove to the doctor and when I pulled into parking space jeep got stuck in neutral. Finally got the jeep to go into gear and went to drive back home and jeep would not shift right and again jumped into neutral where it got stuck. Finally got home and parked jeep waiting to get it into the dealer now. Jeep has 95000 miles on it.
I was driving on interstate and stepped on brakes because cars were slowing down when I began to brake the engine shut off. Message said shift to park and start engine. Cars were honking. I did what it read and it took seconds but turned back on. It took some explaining to the dealership after my personal research in waiting room for 4 hours. They found the codes?? It happened again but more seriously on a toad with traffic moving I stepped on brakes to make a left turn but it turned off! Cars slammed on their brakes. I did what message said it took longer this time. I pulled into a parking lot and it turned off again when I stepped on brakes to park. I can't get a dealership to help me?? Tomorrow I'm going back to the original service department that found the codes in january. This is scary.
My automatic rear hatch stopped working after a small amount of water from a cooler leaked in my "trunk". I checked the fuse for the hatch and it blew, I swapped it out and smoke began to pour from the rear of my jeep (the trunk) then a fire erupted, severely damaging my cherokee. The jeep was in my driveway and due to the fire being near the gas tank I had to drive it to the street out of fear it would hurt my family. There is a recall re: the hatch motor module getting wet and causing a fire which I had performed in 2016. This part is faulty and almost harmed me/family and now I am out my deductible and car rental costs. No one from chrysler or jeep will call me back.
It jump while driving and gears get stuck. And stereo turns blank for some period time . Transmission been having problems since day I bought it
My 2015 jeep cherokee trailhawk when starting the vehicle or driving the red lights on the shifter will all turn on and the instrument cluster with display a service shifter screen. Sometimes when the vehicle is parked I can shut off the car and turn the car back on and reset other times will it reset.
While in motion, I would get a message on the dashboard saying "service shifter." I've seen this message pop up about 10 times now within a the last 6 month span. I've gotten it from the dealership in 2017. My vehicle is at 75k miles.
Service shifter service shifter keeps popping up as I'm driving. Streets and highway.
The 2015 jeep cherokee latitude 44..shut down in moving traffic .dash stated to put car in park to shift gear.vehicle was already in gear.vehicle started back up and I made it to a gas station where it shut down at the pump.vehicle had to be towed to the dealer. This is the third time since I purchased the vehicle it had to be towed for shutting down in motion. I bought the car brand new in may of 2015. Has 51k miles on it now. Also it shifts iraticly. The cruise control accelerates on it's own. Something must be did one or people will get hurt .
On 5/23/19 and 5/27/19 vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. I have small children. This has happened twice in the last month.I keep my vehicle up to date on maintenance/service. I read over 100 people's exact same complaints on line. It doesn't make sense that I am paying a car payment, have less than 45,000 miles on my vehicle, and having these kind of safety concerns. Today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to manuever the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". To be specific: driving at about 25 miles per hour, straight following a right or left turn. . . . Lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road. I had my crank shaft sensor replaced on 5/8/19 due to car stalling. Now my vehicle completely shuts off in the middle of traffic this is a safety issue. Please fix it before someone gets seriously injured.
2015 jeep cherokee latitude 4x4 - received a notification on dashboard that reads "service shifter" all the lights on the gear turn on red. It came out a couple of months ago, but it went away. Now this time, it is not going away. I can turn off and turn on the car but as soon as I go to move, all the lights come out red and the notification won't go away. The car will sometimes take a bit to accelerate and once it does it goes off fast and putting me in danger of hitting the car in front of me.
Jeep cherokee 2015 39k miles. Trouble starting. Sometimes it turns on, other times it doesn't. Also have a light on 'svc 4wd'
I was driving and slowing down when my car completely shut off in traffic on a busy 1 lane road. I put car in park and tried restarting. Car would not start, no power what so ever, no hazard lights, steering wheel did not lock, key would not pull out of ignition, and my car would not disengage from park. Literally parked in the road. We were able to pop the gear shifter and put car into neutral and push my car to a parking lot. I put the car back in park and started it and the car lurched forward violently. Dealer said the issue was because I had a new battery installed in my car recently.
Frequently the message "service shifter" lights up on my dashboard and all the gear lights on the shifter light up. This happens usually after I start the car. Sometimes I turn it back off and restart the car and it goes away, but a few times it has stayed on my entire drive.
Car stalls and powers off. *dt
Since purchasing the vehicle, a jeep cherokee latitude is has shown these errors consistently. Examples: the vehicle decelerates when pushed to accelerate quickly, especially when turning. It shifts hard between gears when driving, causing a jerking motion within the car - even when gently accelerating. On one occasion it has shifting into neutral while driving on the highway, which caused the vehicle to completely stop functioning. More recently, I was rear-ended at a gas station and was unaware, because I thought it was my car jerking forward upon acceleration. When reversing, the vehicle jerks backwards - after a delay. The vehicle also delays when attempting to turn the vehicle on.
When at a complete stop and the "auto start/stop" is engaged (when the engine cuts power to save on gas consumption), and you let your foot off the brake to accelerate, the vehicle dash chimes and flashes quickly on the dash "blind spot alert temporary unavailable."
Since I purchased the vehicle the rear window have never gone down seen the dealer and a jeep dealership (f.x. Caprara watertown, ny 13601 ). I have already replace the front left ball joint and now the front right ball joint needs to be replace. I have roughly 55000 miles on the vehicle. I notice the noise mostly when turning this has been an on going issue since purchase
Brakes are contantly being changed. The car shakes when braking at all times. Battery always needs charged. The car will turn off unexpectedly due to battery. It has stopped at stop lights and it has stopped on i70 going towards hagerstown, md and several city streets. It has been changed and still needs charging. Cruise control does not go to speed desired and will not slow down when decreasing the speed. Shifting gears switches to neutral unexpectedly. Car also lunges while in drive as if gears have been changed. This will happen on all roads regardless of the speed.
My radio turns on and off as I drive when paired with a phone as an operating wireless device. It happens all the time moving or still.
Leaking in liftgate caused all electrical instruments to fail electronic emergency brake power sun roof stop/start module head lights fog lights speedometer
At multiple, seemingly random times, warning lights flash regarding transmission and other car functions, engine stops and temporarily won't restart. On restart transmission jumps hard. Software has been updated and dealer reports no recall on this vehicle. So far has just happened while stationary.
Sept. 2015 I started having problems at 6 months since then I have had it back to the dealership 9 times sometimes it has to be towed in is not driveable same problem but every time I get it back the problems are worse since about the 18th of aug this year I have had the car only 9 days this is now dec 3rd it has been in the shop sometimes 3 or 4 days some times as long 3 or 4 weeks the transmission clunks like it is falling out all the lights go out will not shift it also shuts down when driving it one time in the middle of an intersection this is getting really dangerous for me as well as anyone else on the road with me I have been in touch with chrysler customer care lady named lori she says I am out of the perimeter for buy back they did not know what is wrong with this car I am making car payments and insurance on a car I can't drive and don't even ave most of the time. The dealership called me a week ago to come pick the car and when I got there it wouldn't even run to get to the front of the building to me. This has been going on for 2 1/2 years now only getting worse all of the time I am now afraid to drive this car knowing it can shut down anytime in the middle of traffic and chrysler won't do anything except keep putting it back in the shop and after 3 weeks or I go to pick it up and once again it won't run. *dt
Check engine light comes on, codes are u1504, u1412, u0001, u1110, u1120, will not shift, 4wd temporary unavailable message comes on , stability traction light comes on, all shifter gear lights are on, this had happened 7 times since I purchased this jeep, engine has cut a couple of times during all of these issues!
Tl* the contact owns a 2015 jeep cherokee latitude. The contact stated that while stationary and driving various high speeds, the vehicle stalled without warning on more than one occasion. Specifically, the contact referenced an incident in which the driver of the vehicle became stuck in a tunnel, in the middle of traffic. The contact stated that the vehicle automatically restarted itself and motive power was restored to the vehicle. A dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.
The vehicle has repeatedly come up with a "service shifter" message since I purchased it in dec of 2015 new. The dealership replaced the shifter assembly, but the problem kept happening. They kept flashing the software and telling me it was fine. At the end of july 2018, I took my vehicle in for an oil change and to have the headlight researched because it had begun to flicker along with one of the two license plate lights. The dealership told me that the headlight and the lisence plate lights went out at the same time by coincidence. I tried to contact jeep/chrysler directly and explain there was a bigger problem but they wouldnt listen. Days later, I stopped for gas, shut off the car and filled the tank. When I got back in the car wouldnt start. I kept trying to turn it on but it wouldnt make a sound. Finally, after about 25 minutes the car turned on. Once on, error messages light up my dash: service shifter, service parking break, service engine, service transmission, and others. I tried to shift into gear but it shifted hard and sounded like the transmission was going to drop. The car wouldnt move. Towed the car to dewey dodge. They flashed it, told me it was fine, and made me come get it and wouldnt look further. 24 hours later, I was stranded again, car wouldnt start. Towed it again. They told me it was the battery, even though they had previously told me they did a 27pt inspection and it was fine a day prior... They had my car for 2 months. Once I got it back, I had it for only a few days and I was stuck again. After about 30 minutes the car turned on, and I was able to try to drive home. While on highway, service shifter appeared again. Dewey replaces the wiring harness and the shifter again. Chrysler refuses to acknowledge a widespread issue even though multiple online forums have a collection of people detailing the same problems!
Driving up grade coming to a stop, then starting again, the transmission spins then bangs into gear, a violent movement. And now my car is just stalling. Usually when starting out down a grade after taking my foot off accelerator, car stalles
In response to issues below, dealer diagnosed that a bcm, part no "68236667ai", was not responding to tests and needed replacement. We drive with windows down and A/C on at times. Under these conditions I have felt water from condensation hit my feet in the driver side floor and I think it is likely that this part was damaged from that condensation. This bcm should have a sealant around it or be in a better location if the A/C is going to drip in the car. Resulting problems from electrical bcm failure that are ongoing for last month because part is back ordered: 2018/09/16 keyless entry works, but only when using the passenger door. Then stopped and left vehicle, afterward electric locks would not work from inside, keyless entry would not work, and doors would not lock when vehicle surpassed 15 MPH. 2018/08/30 at night, after exiting vehicle keyless entry unresponsive, hazard lights turned themselves on, hatch would not lock. Throughout all these days for approximately three weeks, the keyless entry, electric locks, memory seats, and radio presets may or may not lock. There was another time where the rear hatch power did not work and it also did not latch itself. We were moving when we discovered the hatch did not latch itself and after several attempts, it did respond and pull itself latched. The hazards and lights not responding and staying on, doors not locking over 15 MPH, and hatch not latching are all safety concerns. The part to repair this came in yesterday, the issue was reported around a month ago.
An alert message reads "service shifter" across dash message center while driving. . The gear shift will light up every gear and neither clear off unless I pull over and kill the engine. The message does not store in the "error message" reporting system and I have been told from the dealership I purchased from as well as another that there is no recall and nothing can be done since the message isn't stored. I'm reading reports of these make/models locking up the steering and causing crashes.
Service shifter prompt, all lights on gear shifter light up at the same time, sometimes will not let me shift, sometimes does not effect driving but will not go away until car is parked and turned off for a period of time
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