While driving the service shifter message displayed on the dash and the shifter had red light light up for park reverse neutral drive and manual. Upon more research many people have complained about this issue and having to have the entire shifter assembly and wiring harness replaced
2015 Jeep Cherokee transmission complaints
Page 10 of 35: complaints 251 to 280 of 1,007, newest first, as owners wrote them.
Tl* the contact owns a 2015 jeep cherokee. The contact stated while driving approximately 40 MPH, the service transmission message was displayed on the instrument panel. The vehicle was driven to her residence. The contact took the vehicle to lafontaine chrysler dodge jeep ram fiat of lansing (6131 s pennsylvania ave, lansing, mi 48911) where the vehicle was diagnosed with a software update issue. The vehicle was repaired. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 28,284.
Just after I started jeep. I had a warning beep. Dash has service shifter on it. All the lights along the shifter were lit up as if shifter was in all the positions. Drove it a short distance. Stopped turned off ignition. Restarted vehicle and it was cleared up. Have 59036 miles on jeep.
The car was parked at a gas station when the car was turn on there was a loud noise and it started shaking then the service engine light went on , also the d was flashing and the light for ice control was flashing as well
On a sunday the 25th october my vehicle was parked at home getting ready to go to the shops didn't want to go forward but it was automatically reversing. It changed to low gear and didn't wanna increase speed above 40km/hr, it deactivated all sensors. It lost power and started jacking but was only reversing. I called jeep sa sandton on monday as it did the same thing they said it must be town must towed. On arrival I was told m vehicle has ptu problem, it is not transmitting power to the front wheels. And I need to pay for replacement of ptu. I asked what causes this ptu, the service girls said she doesn't know. I googled and discovered that my vehicle was recalled for this ptu software update because these cars experience this problem. But no one informed me despite that my car went for a service with jeep in may. The dealer and fca johannesburg is refusing to fix the damage and to update the software, the car has been with them for 2 weeks, and I am told I need to pay, while the information is clear that the recall was worldwide, and irrespective if your car is still under warrant or not the ptu needs to be updated and replaced by dealer free of charge.
Driving down the road not even 2 miles from home the car just shuts off. Only warning was a the auto start/stop warning light on the instrument panel. Was able to coast to the a atop sign with no power steering or power brakes. Before coming to a complete stop the car started up again once I sat for a min or two. I didn't get 1 mile from that stop sign when the car died again. Same warning light. This is could have been deadly had I made it to the interstate and it stalled there. This has happened more times than I can count. It typically happens on the first start of the day. The car will run and then start running really rough for no reason and usually stalls out.
If I'm coming up on a red light and it turns green before I have to stop when I press the gas pedal it hesitates to go then it jumps forward very hard. Also if I'm pulling out sometimes from a complete stop it will do the samething by hesitating then jumping forward.
Service shifter light comes on and it effects the shifting of the vehicle. If you turn off the vehicle the light resets. Unable to diagnose at this time at the dealership. Happens when the vehicle is in motion. The vehicle has a hesitation/delay in acceleration.
No acceleration, RPM stuck at 5000 for an extended time before dropping, clunk noise, hard shift especially into park. Between 60,000 and 70,000 miles had 3 major repairs.
While driving down the road several times the past month my vehicle has shut down. All lights stay on in car and headlamps etc. But the engine shuts down you lose power steering and when you go to crank the engine over it will do nothing for maybe 5 to 10 seconds before you here the belts and fans start to crank. Had the starter, alternator and battery tested. Replaced the battery and it still does it just not as often.
Jeep shifter not working right. When driving the jeep stops comes up on screen shifter not working then says to put in park and shift to desired gear.but I have to shut off car and restart before it will work.
Tl* the contact owns a 2015 jeep cherokee. The contact stated that while driving at various speeds, the transmission would erroneously shifted to neutral, causing the vehicle to lose motive power. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were not notified of the failure. The failure mileage was 95,000.
While the car was moving the service gear shift warming came on and all the gear lights where on.. Transmission issue continue when putting the car in drive it jerks very hard or when you press the gas the car jerks violently
While driving all lights on the shifter came on and a message on the dash said service shifter. This happened before and the shifter was replaced at 43472 miles december 23, 2019
2015 jeep cherokee latitude. Consumer writes in regards to ptu inline spline safety recall. *ld the consumer stated the vehicle would clunk upon acceleration. The dealer could duplicate the failure. The vehicle then experienced a loss of power. The vehicle was repaired, but the failure persisted.
Service shifter warning shows while driving, sometimes while starting vehicle will not allow to change gears without turning off and then back on multiple times.
The car has trouble going when it's stopped and I press the gas. It is as if it's thinking and then once it starts moving, it shifts really hard. It's also shifts really hard when while just driving, feels like someone hit me from behind. Also the service shifter light would go on so I replaced the shifter bezel with wires twice and now the service shift light is back on again.
When road is wet, vehicle randomly fish tails on city streets and/or does complete 360 degree spin on the interstate. Tires are good. Rear differential was leaking. Suspected differential failed. We got the leak fixed but noise persisted. Jeep service department is now replacing entire differential. Warranty expired at 100,000 miles. Vehicle around 120,000 miles now. Suspect a defect in differential, based on other internet searches. Also had similar issue about a year ago, and thought that balding tires were to blame. Other symptoms include rubbing sound when turning slowly and sharply, such as backing out of driveway or turning sharply into a parking spot.
I was driving came to a stop a stop sign, I started to go and my jeep just stopped in the middle of an intersection. It wouldnt move or roll. I gave it gas and it just rum the engine up. It wouldn't move and cars were coming at me. It scared me. I almost got hit by a cement truck. Lights on all the shifting lit up. Service 4 wheel drive light came on. Mileage started flashing. Some light with car and wavy roads light came on. It just stopped rolling while driving .2015 jeep cherokee latitude only 69,000 miles.
The service transmission light came on. Dealership says the ptu unit has to be changed. Cost $2200, car is only 5 years old.
Tl* the contact owns a 2015 jeep cherokee. The contact stated while driving approximately 15 MPH, the transmission warning light and malfunction indicator lights were both illuminated. The contact pulled over and restarted the vehicle. The vehicle was taken to don k chrysler dodge jeep ram (6219 hwy 93 s, whitefish, mt 59937, (406) 862-2571) however, the mechanic was unable to identify the cause failure. The failure recurred and the vehicle was towed back to the dealer. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000.
When driving my vehicle jerks me extremely hard and engine makes loud thump noise. I've almost hit multiple vehicles in front of me from it julting me forward. I'm pregnant and it's extremely concerning.
My transmission is not shifting right. Kicking everytime shifting. The vehicle loss power.
When starting in motion the car hesitated then jerks into motion. It will jerk between shifting gears in the automatic transmission. Sometimes it jerks so hard like you were rear ended. We have reported several times to the jeep dealership and they keep telling us nothing is wrong with it. It will hesitate and jerk in reverse and forward. At times it feels unsafe to drive. This has been occurring ever since we purchased this vehicle.
At around 40,000 miles, touch screen/radio would randomly shut off and on, and service shifter comes on intermittently. Sometimes stays on constantly, sometimes comes on and off. Very frustrating as numerous people have reported these issues all over the internet, but jeep has done absolutely nothing about it. Some reports even mention injuries involved in the issue. No vehicle should have these issues this commonly at a very acceptable low mileage.
Service shifter and service 4wd lights come up on dash and the shifter prnd lights come on at shifter on start up and while driving and have to cut switch on and off in order to drive it at times
Tl* the contact owns a 2015 jeep cherokee. The contact stated that while operating the vehicle, the service shifter message was displayed on the instrument panel with several shift option warning lights illuminated. After restarting the vehicle, the failure was occasionally self corrected. The cause of the failure was not determined. The manufacturer and local dealer were notified however, no assistance was offered. The failure mileage was 28,000. Invalid VIN.
Transmission shifting is erratic. From a stop the vehicle may pause before the transmission engages. At highway speed shifting is also erratic. The transmission does not downshift properly, thus revving the engine and acceleration is difficult. Manufacturer tries to solve the issue with software updates.
I am getting repetitive "service shifter" notices on my dash. This can be a safety issue in more ways than just the issue with the vehicle. #1 - I cannot see how fast I'm going when that is being displayed on my instrument panel. #2, when I comes on, I have to turn the car off to get it to go off, sometimes in 75 + MPH traffic. This is a danger and safety hazard. #3 - I have spoken to and taken to dealerships, which tell me they cannot do anything unless it is on, which I find ludicrious and hard to believe. I have been looking online and this is a common problem with jeep vehicles. Why hasn't there been a recall on this? Clearly, something is very wrong for there to be this many complaints. The issue happens with the vehicle is in motion, or stationary. There is no rhyme or reason to when it happens. I have not been able to drive to the dealership when it comes on, because I am either on the road where there are no dealerships, or early in the morning going to work when the dealership is not open, or otherwise not availble. This needs a recall on it immediately! I have read it can be faulty wiring, which has the possibility of causing a fire. I paid for an extended warranty through mopar and I need to get this fixed. My 2015 jeep cherokee sport has approx. 59,000 miles on it, but this has been happening over a period of time. The last time was 9/6 (sunday) but it's been happening almost every week here recently. Turning the car off clears it, but that doesn't mean it's not dangerous or it's not causing damage to my vehicle.
I hereby inform you that my jeep cherokee has a care plus protection, this vehicle (given on trade-in by the original owner) was purchased from a lexus dealer in ponce, pr. They cannot give me the information from the original owner [xxx], for privacy reasons, it has been unsuccessful to locate the original owner to be able to make the transfer, I need it to be done, since the jeep still has its guarantee and therefore the owner original paid for this plan (info above), I have also been guided by lawyers regarding a "class settlement" based on the defective transmission of the manufacturer from the years 2014 to 2017, really this gonna be my last last option, finally I found the original owner and he sent me the transfer form already signed and I sent thru mail, if the care plus guarantee was paid, why they do not transfer it to me having the transfer form. My vehicle is currently at the dealer for transmission issues, and I have no car at this time. The transfer form was sent to troy michigan and was received on august 5-2020. I called today, and they said that this plan that cover until november 2021 was cancelled without any notice from the owner or me, they claim that I have to do the transfer 60 days after purchased from the dealer. I'm the purchaser, how can I know this vehicle has the protection plan already paid, even the dealer lexus didn't know that, because this was a trade-in. Now this 2015 transmissions is going to cost me about $5,000 dollars, with only 37,000 miles odometers. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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