Even though chrysler recalled these vehicles to repair faulty nine speed automatic transmission systems (the federal safety agency campaign #16v529000), the problems are still recurring again and again following the repairs. The transmission wire harness is not being replaced, in my case the transmission was replaced but the problems continued. The auto is returned to the owner without proper road testing and with the same life/safety faulty conditions, that makes the moving auto to unexpectedly shift to neutral or engine turn-off. Also, sometimes the problem occurs when turning while in motion, with a strong steering pulling that forces the auto to the side with stability control or power steering systems not in operation (control light comes on). In order to continue moving, the auto has to be stopped in the middle of the road, placed in park and re-started while other autos are on the road near me, obviously very dangerous! These autos should not be on the road, until the problem is proven to be finally resolved by chrysler. If the manufacturer is allowed to continue with the "trial & error" solutions, then all applicable warranties will eventually expire and the auto owners will end up with a defective auto, that is not operable, is unsafe and will ultimately has no value.
2015 Jeep Cherokee transmission complaints
Page 23 of 35: complaints 641 to 670 of 1,007, newest first, as owners wrote them.
While driving my vehicle across an intersection on a city street my transmission went, in the middle of the intersection. My vehicle came to a crawl and I was unable to give it gas , all the while traffic was coming at me in both directions. My passenger had to get out of the car and push it back out of the intersection. Then my car would not go into park, again almost rolling back into traffic.
A wobble is felt when vehicle is accelerated from a dead stop or rolling start. It usually occurs between 10 and 20 MPH.
2015 jeep cherokee trailhawk 18281 miles - v6. 1:45pm 12/13/16 I was stopped in an intersection making a left hand turn. Came time to go, hit the gas and heard a loud "crack" from the front/passenger side of the jeep then a "rattle", then nothing. The engine revved up but no power to the wheels. Rolled through the intersection, pulled over, put the car in park and turned off the motor. Got out, looked around, nothing broken, no fluid on the ground. Popped the hood, again, nothing noticeable. Re-started the vehicle and the engine light was on. Put the vehicle in drive, but would only go about 10 MPH... The motor would rev up, but again no power to the wheels. Limped along the highway with the flashers on and pulled onto a safe side street and called triple-a. As I was sitting, engine off, I began to roll... The vehicle was in park but was still rolling forward! Cranked the wheels into the curb and set the e-parking brake. Got a tow to the local dealership and explained the situation to the service tech. Thought I'd post as well so others could see. So far, the dealership has been really helpful. I'll be following up and updating as we go.
Tl* the contact owns a 2015 jeep cherokee. While driving approximately 45 MPH, the vehicle stalled. The manufacturer referred the contact to a dealer where it was diagnosed that the oil needed to be changed and the throttle body replaced. The transmission was previously replaced at 26,000 miles. The dealer was informed by the manufacturer to complete the recall repair per the federal safety agency campaign number: 16v529000 (power train). The manufacturer was aware of the failures. The failure mileage was not available.
Tl* the contact owns a 2015 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2015 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Purchased vehicle used 9/17/2016. On monday 9/19/16 I pulled out of a parking spot at work, put the car into drive and found that it wouldn't move. All of the shift panel lights went on, the dash flashed a series of errors, and the car was in what appeared to be neutral. This would happen 10 more times between 9/17 and 11/19 to both me and the service advisor at the dodge dealership. At one point it went into this immobile state as I backed out of my driveway at 6:30 a.m., leaving me in the street with a car coming from behind. This problem remains un-resolved as of 12/7/16. Dealer can't find cause. Problem occurs most when cold and shifting from reverse to drive.
After driving the car for almost a year kept noticing transmission would not shift smoothly. It would jerk and lurch making me think I was not applying the accelerator correctly. After several (3) complaints and taking it to the dealer to have it looked at I decided to look for another vehicle. It was then I found out from a honda dealer employee that there is a class action law suit against jeep. The jeep in question was released without all the problems with the nine speed transmission worked out. It is very frustrating to be driving a new vehicle that doesn't run like one.
My malfunction indicator light came on and I noticed that the car was not shifting properly and that when it shifted it was doing so at about 4 to 5k rpms. I took the car to jeep to have it repaired. Jeep stated that all has been fixed to date but the car is still not shifting properly. In addition my car gets every service at jeep and my car only has about 22k on it so to have issues already is very concerning.
For a few months my vehicle has been changing gears abruptly while driving often jumping from stops and jumping during acceleration. Now at 37000 miles owning it less than 2 years the engine light has come on and service transmission soon with no acceleration. I have taken my foot off the brake to start from a stop and during one of the jumps I almost rear-ended the car in front of me.
On two occasions the following sequence of events have happened. 1. "check engine" light appears. Message reads "service transmission". 2. Immediately transmission no longer responds. 3. Turn off vehicle. Upon restarting "check engine" light remains on but vehicle returns to functioning normally. 4. Take vehicle in to check the trouble code. Upon restarting vehicle the "check engine" light no longer appears. The issue first occurred at around 31,500 miles while traveling surface roads at about 40 MPH. I took it in to the dealership for an unrelated recall notice and informed them of the other issue. They said they would inspect the transmission for any and all issues. The vehicle was returned to me and I was assured there was no issue. At around 34,000 miles the issue happened again; this time it happened driving on a busy highway at 70mph. Upon taking it in to an autozone the trouble code read "p0887 TCM power relay control circuit high". The dealership told me they aren't aware of that code and it is currently in their possession to investigate.
Tl* the contact owns a 2015 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The transmission slips, stalls, hesitates at acceleration at any speed. Particularly worrisome when traveling on highways when it jeopardizes our safety! Happens continually despite the jeep dealerships attempts to repair. Still telling us it is a software issue and a day after service problem continues. No fix.
The vehicle constantly shifts hard, or does not shift when supposed to. Constant jerking of vehicle when speeding up. Sometimes will not downshift when going down hill. This is a constant problem every time I drive the vehicle. I have had it back to the dealer several times, and they will do "computer updates", but it does not help.
I purchased the cherokee a few months ago and have been plagued with transmission problems. It jerks and will surge while in park. It won't change gears as it should. The check engine light came on and took it to the local dealer. They have to replace the thermostat housing. They did "flashes" and "relearns" for transmission problems. As soon as I drove off the lot, the transmission was performing exactly as before with no improvement.
When accelerating from a stop, the transmission will slip for 2 seconds before it engages, causing the vehicle to jerk forward very sharply.
Takata recall the vehicle is experiencing issues while shifting in lower gears 1-3. The car will rev high and give a jerk before shifting. This happens when at a stop and you begin to accelerate. This also occurs in slow moving traffic. Also, it experiences issues when merging into a highway or lane traveling at speeds of 35ish. When making a turn at a stop sign the car will also hesitate and give a little jerk. I have also noticed that when traveling at 30-35 the car is in 5th gear which in return when you need to accelerate it has to down shift to take off which there is a delay before acceleration occurs. This has been on going for about 2 months.
The 9-speed transmission in this car is erratic. Sometimes it delays upon acceleration, sometimes it jerks on deceleration, and sometimes it shifts unevenly.
The transmission shifts rough in the lower 3 gears.
Tl* the contact owns a 2015 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2015 jeep cherokee. The contact received notification of the federal safety agency campaign numbers: 16v529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 12/23/16*lj the consumer stated the issue was finally resolved. Updated 01/05/17.
Tl* the contact owns a 2015 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Lost of power we have been lucky we where not on a major hyway when this happens want to know if this vehicle can or been hacked. There are a lot of jeep cherokees on the road a lot of owners are complaining about this problem this is a very serious problem seems like nothing being done about this
Automatic transmission: vehicle "hesitates" when putting into drive or reverse or moving forward from a "stopped" position. This happens intermittently - I don't know when I press the gas if I will move forward. This is extremely dangerous when trying to merge onto a highway - though it could potentially cause an accident if the vehicle behind me thinks I will move forward when a light turns green. I have been told that I should contact the dealership periodically for software updates -- there is no way to fix the problem, but software supposedly "lessens" the problem. I had one software update: problem recurred the next day and continues to be a problem. I am afraid to allow my teenager drive the vehicle because of the unpredictability of the problem -- it's frightening enough for me, let alone an inexperienced driver. This is a safety issue -- no "fix" is an unacceptable response!
Vehicle at times in motion and slowing down and lightly touching brake will down shift and accelerate at the same time, when approaching stop sign(light) if not fully ingaging brake quickly vehicle can travel thru intended stop. Down shifing and accelerating may also occur on slight down grade, also, with cruise control ingaged. Factory technician has driven and evaluated vehicle and states it is operating as designed. Problem continues..... Most stay reading to fully engage brake if needed.
Tl* the contact owns a 2015 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2015 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle would not accelerate more than 15 MPH. When the vehicle was placed in drive, it would activate the dtc. The approximate failure mileage was 42,000. The manufacturer was made aware of the failure. Vin tool confirms parts not available.
Service transmission at 24,100 miles. Drove to work and then vehicle wouldn't start afterwards. Then, I put the brake on and it started with the message: service transmission and when I put it in drive and the vehicle jerked. Towed the vehicle to the dealership and the dealership is backlogged with transmission issues my car is still in line to be checked out.
Purchased vehicle nov 2014, shortly after I noticed it would shift irregularly and the vehicle tended to cruise on its own when off the gas. What made me take to the dealer was I noticed that when coming to a stop, the rpms of the engine will increase and cause the car to start going faster while applying the brakes. So I took to the dealer. Dealer did not investigate the issue. They preformed software updates. None fixed the issue. Time passed, the jeep started to develop more noises in the transmission, it started to put gears harshly so I took it to the dealer again after it continued to do the same issues. Dealer claimed there was an issue with the transmission and it was replaced along with updates. New transmission and same issues. Jeep tries to cruise when off the gas, tries to accelerate when slowing or braking, rpms go up when slowing, noises coming from the transmission, irregular shifting, does not feel like a new car. Took to the dealer about 3-4 more times since transmission swap for software updates and nothing got better. The jeep is actually getting worse. Now it has starting slamming in gears when coming to a stop, has some sort of wobble when accelerating, noises from the front (sounds like clutches slipping or something) and dealer has no fix. I had a ride along with dealer rep and they claim its normal for the vehicle, that its software and I must wait for updates. It is now oct 20, 2016 and I have lost countless time and money trying to get this jeep correct. I have tried to get the dealer to give me my money back and they do not. I opened a case with fca when transmission was swapped and they have not helped to get out of the car. Why should I be stuck with a faulty and dangerous vehicle? Fca and dealer should be held responsible for the sale of a faulty vehicle and refund me in full. The vehicle should be considered a lemon from day one
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