Service shifter lights come on but once you shut the vehicle off the next time you start the car it's of it comes on and comes off. All lights on the shifter light in red and stay on. Vehicle was in drive and I was driving in the city.
2016 Jeep Cherokee transmission complaints
Page 14 of 22: complaints 371 to 400 of 638, newest first, as owners wrote them.
Numerous times while in motion driving on a city street and freeway, "service transmission" appears on dashboard followed by the check engine light coming on. Vehicle begins to lose power, loss of drive. Pressing down on the gas pedal doesn't work. Vehicle will not accelerate. Have had to pull over and place vehicle in park or turn the engine off. Vehicle will then have power again. Also have had vehicle attempt to shift while in motion driving slowly through a parking lot. Warning came up on dashboard stating you have to be in park before shifting. Check engine light came on and vehicle lost power, loss of drive. Had to park and turn the engine off. There was a recall for 2014-2017 jeep cherokees for ptu, july 2020, the federal safety agency campaign: 20v343000, but my VIN was not included in this recall. I was advised by fca to take the vehicle to my dealership and have them diagnose issue, but would have to pay out of pocket. I don't feel that is reasonable since my vehicle is performing the way the recall summary describes. I am no longer under warranty and not covered under an extended warranty. This issue has been ongoing all year starting jan 2020 up until now, sept 2020.
Tl* the contact owns a 2016 jeep cherokee. The contact stated while driving at various speeds, the vehicle intermittently stalled without warning. The vehicle hesitated to start for a few moments then resumed normal operation. Bayird dodge chrysler jeep ram of west memphis (1901 e. Service rd, west memphis, ar 72301, (870) 394-9608) was contacted and confirmed that the VIN was not subjected to a recall. The vehicle was taken to an independent mechanic where it was diagnosed however, the mechanic was unable to duplicate the failure. The contact linked the federal safety agency campaign number: 20v343000 (power train) as a possible solution to the failure however the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 69,000.
We're getting the 'service 4wd' warning again. This isn't the first time it happened.
The transmission light has been on pretty much since I got the vehicle. Have taken it in to orileys and was told codes were either transmission or firing. I was told to change the coil packs. This seemed to fix the issue of it bogging down while driving. Like it wouldn't shift. If u put it in manual it would work. Coil packs fixed all that. Now my wife drives vehicle in detroit traffic and the vehicle just slips out of gear while driving. Has been very dangerous while in flow of high speed traffic. Vehicle like wanting to stop immediately and almost get rear ended.
Service shifter light appears on my dashboard intermittently. This usually occurs when I'm either parking my vehicle or when it is in park. If I shut the vehicle off and restart it goes out for the time being. I don't know if the frequency will increase on how much this light will continue to come on.
Console suddenly displayed 'service shifter' message while driving 60 MPH on highway. It was dry out. Also all shifter lights prnd lights on solid. I'm at approx 70,000 k. Afraid to stop in right on empty highway late at night, I dtove to nearest service before shutting off engine. Restarting cleared error. As I was on a long road trip, continued on. This error occurred for second time, approx 2000k later. Restarting again cleared. I have not driven since. Saw online hundreds with same issue and no clear fix or recall. Jeep need to address this asap.
2016 jeep cherokee on the highway randomly lose power and would need to pull over restart for the transmission to reengage. This seems to be recall, had the work done in michigan while on vacation due to the dangers of driving it back home to tn. Dealer did not mention it could be a recall and had me pay full amount.
While driving the vehicle, the check engine light and service transmission came on. It starting acting as though it was stuck in a higher gear. Going from a complete stop and accelerating, there was no power. After getting the code read, it was displaying p0887 "TCM power relay control circuit high." I've researched the issue and noticed that it has happen on a lot of the chrysler vehicles from 2014 to 2018.
"service shifter" warning message appears and all positions on the shifter console are lighted (p, d, r, etc.). Almost always happens at highway speed. Most of the time, but not always, stopping vehicle and turning off and then on again clears the message. Occassionally requires multiple power off/on cycles to restart without the "service shifter" message.
I was driving home and had to come to a full stop due to a traffic light, the engine just shuts down, and there's a message to shift the car to desired gear. The car was on drive but did not respond. I shifted gears from drive to park and got no response from car. It also seemed to indicate the emergency brake was engaged, but it was not. Had to turn off car completely (on a three lane street), and turn it back on again. I got this car 4 months ago, bought it used with 36,000 miles on it and had not had any problems. Now I see this is a recurrent problem on many cherokees, and I'm so disappointed that fca has not looked into fixing this issue. I will have to take to a dealer.
4 different times and months apart when driving on the freeway, vehicle loses power and the transmission light goes on. Max speed at this point is about 20 miles per hour. Each time I have limped the car off the freeway and shutdown. I waiting a few minutes the car starts back up and drives ok but the check engine light is still on. When I get home or work and the car is parked for an hour or so the check engine light clears and because of this dealership can not code it. Not sure if it is a transmission issue or computer issue. Seems very random but only occurs when traveling at highway speed. With no proof and it being random did not know what to do. Saw a news report for a recall but not my VIN, but the description of the problem was very much the same. Jeep should expand the recall before someone gets injured during one of these incidents.
A pin fell out of the shifter while driving on the highway causing it to malfunction
The check engine light comes on with the message service transmission. Took it to the dealer and they cleared the code then test drove it but was unable to recreate the code. The code and check engine light has come and gone several times since this incident. Every time this happens we are driving the vehicle on the highway and are in 7th or 8th gear.
Jeep will be in drive. I will be driving. It will stop and give warning that vehicle needs to be put in park before it can be put in drive. But shifter has been in drive for a while and I had been driving. It will lose power for now reason. Like it is downshifting but my foot is one the gas peddle. Has happened numerous times both issues.
Service shifter light comes on for the past year. Had in 6 months ago and they told me it just needed a "software update". Now 6 months later they say it need a new shifter an wire harness for $500. This should have been done originally since it's the same issue and now not under warranty. Internet has many complaints from this known issue.
Car shut off in the middle of the highway, couldn't do anything, not even put it into park. Was going 70mph.
Service shifter light came on and gear shift lights are all red,p,r,n,d. This has been ongoing where the lights go off and come back on abruptly. I have pulled over turn the vehicle off and wait a few minutes and the service shifter notification is cleared, and does not come back on for a extended time of 3-4 days then comes back on.
Driving on a busy four lane with heavy truck traffic the engine light goes on and the display states service transmission. You can push the accelerator clear to the floor and the car creeps not more than 25 to 30 miles an hour if it is level, it just drops off! You can't pull a hill. It is like getting run over. Cars and trucks are all over you! Accident waiting to happen. We pulled off the road and turn the vehicle off then start it again. It operates again, but the engine light stays on. We were told by the owner of a transmission shop that it seems like a software programming issue. We called jeep and were told to submit our VIN to see if there is recall. There isn't a current recall for our VIN. This is a serious safety issue!! We looked on line and found an article on a site called carscoops.com that there is a recall for what appears to be the identical problem that we experienced. For 2014-17 cherokees like ours. Please help. We don't have the finances for a large transmission repair. The vehicle is out of warranty and dangerous, it is a 2016 thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
Tl* the contact owns a 2016 jeep cherokee. The contact stated that while driving at 30 MPH and making a right turn, the vehicle stalled. The instrument panel displayed a message to place gear shifter in proper gear. The failure recurred three times. The vehicle was taken to northwest chrysler jeep dodge ram (19616 northwest fwy, houston, tx 77065) however, the mechanic was unable to duplicate the failure or retrieve a fault code. The contact was informed that the vehicle needed to be picked up. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage 23,000. *ln
'service shifter' is displayed, meaning I cannot use any of the in vehicle controls or use the manual transmission feature or see what gear I am in. It's an automatic but has the manual option. I've seen hundreds of other people effected by this, needs to be a recall asap or grounds for a class action if no action is taken.
This jeep has been nothing but problems. When we were in an accident I didn't think that it could be due to the lack of acceleration and poor transmission operation. As the last 2 years have gone since the accident, it is obvious that the accident was a clear result to the powertrain failing. When pressing on the accelerator the vehicle will hesitate or cough before it moves. Once it does the rpms shoot to high. When driving in traffic the car shakes as it stays in gear to long, or doesn't shift to the proper gear at the proper time making the ride very whip lash like. Aside from that the vehicle burns oil so fast I change the oil every 2000 miles. The vehicle currently has 39k miles and I can not wait to get rid of this car. It is unsafe and a true example why I never liked jeep/chrysler in the first place. I'll never buy another mopar brand again.
While driving my check engine light came on and I got a "service transmission" message. I went and had it diagnosed at autozone. It came back with error code p0887- TCM power relay control circuit high. The light comes on and goes off but I am noticing a decrease in the acceleration power and at times the vehicle acts as if it is in neutral, I had to put the vehicle in park and then drive and it slowly started driving.
Everything is fine except when my car will not go into reverse then it say shift to p transmission problems. Please note I just bought this car used.
While driving my vehicle tues.5/26/2020,we were approaching a stoplight,when I accelerated transmission act like it was in neutral,so I looked and it wasn't it slowly accelerated and as we continued the dash went dark,when it came back,the engine light was on and had error code stating airbag needed update.I got home and tried checking transmission and noticed,a computer instead of stick so I research problem and found recalls on year and type vehicle.when I called to check and describe my symptoms I was told my vehicle wasnt on recall.I was wondering how exact year,make,and model of vehicle on recall,but even though mine is experiencing the exact symptoms as described in recall!!
While driving an alert on the dash said to service shifter and all the lights by the shifter itself illuminated. I immediately pulled over and restarted the car and the warning went away.
Vehicle shif to park while driving. All electrical indicator on. Vehicle currently at hudson valley dodge jeep in newburgh ny. This vehicle has been there more than 2 month with all specialist and they cant resolve the issue its not safe. Contact hq for chrysler john the case worker 8002479753 ext305012. Please research before someone get kill, they are case being reported on youtube with the same issue. Car was tool same day they claim issue was resolve the car was toll back with gear engage on drive with indicator on park. Please contact us at (917)517-0921
While driving 65-70mph check engine light came on car started to loss power and could not accelerate. When we came to a stop hard car accelerated slowly. We turned off car for a while and restarted it acceleration came back but check lite on. Next day no lite and car was fine took it in and dealership ran a quick test couldn't find anything. It happened again 4 days later after driving 3 hrs at 65 MPH and the next day it was fine.
Gears are clunking when being shifted from any gear.
While driving in traffic suddenly lost power. Light on dashboard indicated something with transmission. Dealer inspected and said nothing was wrong mechanically. It needed a software update. We were lucky to have not been rear ended. If nothing was wrong mechanically, it should not have lost power. A notification would have been more suitable. Carcomplaints website has 50 similar complaints about 2016 cherokee dying or losing power for no other reason than the computer. Everyone of them states how dangerous this is while in traffic.
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