Purchased my 2016 jeep cherokee in february of 2017 brand new with 3 miles. It now has 71,000 miles, when coming to a stop, car will shut off and a message reads across the screen "shift to p then desired gear" I turn the car off and restart and the engine hesitates to start but after a minute or so it restarts. I turn a corner and shuts off again with message "blind spot alert unavailable service required" told this is due to oil being very low with an oil change it show solve the shut off problem. It's at dealership now just waiting because they have to perform a diagnostic test due to another problem I'm having with hard shifts, lunging, and repeated illumination of dashboard and radio lights shutting off. Told it possibly needs a system update. With that being said I'm told I have to pay for a diagnostic test and system update because my warranty has expired however I read it happen prior to 2016. Why should I have to pay for this if it happened after my warranty? Also A/C is not working all the time. It will shut off and then at times when I turn a corner it will shoot back on. Has something to due with A/C blower. I've literally had this jeep 3 years I have never ever had this many problems with other vehicles, new or used as I've had with this one.
2016 Jeep Cherokee transmission complaints
Page 15 of 22: complaints 401 to 430 of 638, newest first, as owners wrote them.
"service shifter " randomly lights up on control panel when driving. You need to stop and shut off vehicle to make it go away. Occurs mostly when just starting from stopped position.
Started having service shifter codes at approximately 30k. Would be repaired & after about 8 wks it would throw the same code. Repeated the same cycle 2 adtl times. Took a total of 4 times till the entire shifter, module & wiring were replaced. At 40k miles my jeep died on me going down a hill. Had to coast down hill & find a halfway safe area off the highway. I had no ability to start the vehicle. The electronics would come on when I turned the key but it would not turn over. All the lights on the shifter would be solid & the service shifter alert came on. Immediately called the dealership. The service adviser walked me thru how to reset the car. Wait for 5 minutes. Turn the key on & let it cycle. Turn the key off. Repeat the process 3 x's till it starts. Took it into the dealership & was told the thermostat module & the radiator. Neither of which would be covered under warranty. Same time I also had an oil change done. 2 1/2 mths later same issue. Die going down a hill. Again took it to the dealership. Told that it was a sensor & wasn't covered under warranty. Had an oil change done this time. I have not replaced any parts on it yet. The thermostat module & the radiator are still the same as the first time I took them in. 8 weeks later same issue. I took it to my local auto repair in town since the dealership could not get me in for 2 weeks & the jeep was leaving me coasting for a safe space to pull over in traffic. Within 2 minutes they discovered jeep was 2 quarts low on oil. The engine was losing oil pressure & was shutting off the engine to keep it from damaging the motor. Since then I've tried to schedule service with two different dealerships only to be told that using 2-3 quarts extra of oil in between oil changes is normal & they can not do anything.
Service shifter comes on dash and all lights on prndl come on / dealership tells me it's not covered under warranty and I can pay to have it fixed.
My 2016 jeep cherokee-latitude has 89000+ miles on it. A few months ago I thought the transmission was slipping and bought fluid for it. Couldn't find an access point, so I took it to a dealership. Guy told me it was a "closed transmission". Took it in the back and claimed to do an update. After that, an error msg began popping up saying "service shifter" and all the lights on the shift panel were red. After this began happening more I called the jeep customer service where they hinted it may be a recall. Now dealership wants to charge me $375 to fix it. I'm reading from other jeep owners who have the same issue that jeep has no fix, but keeps charging people. One guy said his actually stopped on him almost causing an accident. I have been driving on the street and the highway, eventually stopping, shutting the car off and turning it back on. I'm going to cancel my appointment because they can't fix it. This issue should be addressed by an overseer of automobile safety. I hope that is you. I don't want to be a crash test dummy. Please pressure chrysler on this issue before it's too late if it isn't already. No particular date, but last time was 4/15/2020 @ 4:30 ish.
Tl* the contact owned a 2106 jeep cherokee sport. The contact stated that his wife was driving at 25 MPH when the front wheel on the driver's side detached from the vehicle, causing the vehicle to drop to the ground. The vehicle veered off the road grazing a tree until it stopped. The contact stated the air bags did not deploy causing the driver to hit the steering wheel. The contact stated that his wife sustained bruising on her chest, eyes, arms and suffered a concussion. The driver was unconscious until was pulled from the vehicle. The driver did not seek medical attention. A police report was filed. The vehicle was towed from the screen and it was totaled by the insurance company. The manufacturer was contacted and a case was opened. The contact stated that the vehicle was not included in the federal safety agency campaign number: 16v284000 (power train) which could have been the cause of the failure. The failure mileage was 44,000. *dt
Service shifter came on and all lights on gear shift prnd were all lit up
When the vehicle was started an error code came on the screen that stated 'service shifter' and at the same time all the lights on the shifter were lit up all red. The car was immediately shut off and then turned on a few minutes later with the same code on the screen and lights lit up on the shifter.
Transmission misses when it is both up and down shifting. Transmission does not always engage when put in reverse. Car balks when going uphill and transmission struggles. When you are going down hill and lift your foot off the accelerator the transmission balks and struggles shifting down.
My 2016 jeep cherokee all red lights next to the shifter come on and a message appears on the dash says service shifter, the car drops out of drive gear into neutral. I sometimes can reset it by shutting the car off and restarting but that does not always work and the car then has to be removed from the road. This has caused me to be put in some very dangerous situations as you can imagine. What is more dangerous than being on the highway and losing all forward motion.
While car was in motion in suddenly slows down and seems to turn off and the battery light comes on and it states to put car in park. I'm unable to move care and steering wheel becomes locked
While driving the vehicle in a forward direction with the transmission set to d the vehicle suddenly loses all forward drive and behaves as if transmission is in neutral. Applying throttle increases engine RPM but as no effect on forward propulsion. The 'd' normally illuminated on shifter changes from solid to flashing and a message may appear in the dash console. One recent message read something like ' reduce speed to 0 and shift into park'. These spontaneous events occur under a wide variety of diving conditions; form rolling slowly through a parking lot or city street driving, to full highway speeds. The vehicle can go days or weeks between events or present several in the same day. On more than one occasion I've had to suddenly maneuver the vehicle in traffic from highway driving lanes to a shoulder where I could stop and cycle the transmission shifter from d to n and back to d then rejoin traffic.
At about 20k miles, a warning on the display popped up that says, "service shifter" and all of the gear shift lights all lit up. This happened two times, once while the vehicle was in motion and once while it was parked. After those two times, it stopped and didn't happen again until now. The issue has returned at 45k miles and is happening a lot. When it happens while I'm moving, the engine revs up really high. When I'm parked and it happens, I have to turn the vehicle off and back on before I can shift into gear. The dealership has not provided a solution.
"service shifter" message with solid red lights on shifter panel (p-r-d, etc.). When vehicle is shut off and restarted message disappears. This situation occurs randomly and has happened roughly 10 times in last six months. This occurs while the vehicle is in motion at non highway speeds. Dealer could not find a problem. It continues to happen randomly. Seems to be a common issue with jeep and should be a recall.
Service shifter warning appears in main console display which replaces your digital speed indicator. Will not disappear until you stop and restart car. Happens while moving. After googling the issue appears quite a few others have this same problem. Is just distracting if youre on the highway with your current speed suddenly replaced with a warning. As per others on google with the same issue.. Had to have the shifter bezel and wiring harness replaced.
I have owned this vehicle since april 6, 2019. It repeatedly and without warning shifts out of gear and comes to a stop.the srvice shifter warning light comes on. I have brought the car to herb chambers jeep in millbury ma. 4 times and they are unable to fix it. The last time this happened on april 22,2020 the charlton ma. Police responded and had to direct traffic around my car till it was towed. I do have a police report with 3 pictures if needed. This was on rte 20 in charlton while moving.
My service shifter light keeps coming on. Has been coming on and off since I purchased in march 2019
At any given time, when vehicle is in motion and usually when switching gears, the shifter malfunctions causing an interruption in movement of the vehicle. To correct the problem, I have to turn the engine off and restart. This happens frequently!
We have taken our jeep in countless times since obtaining it brand new in 2016 for a service shift issue. They replaced our thermostat the first time then wiring harness to the transmission/bcm the second time since then the dealership has stated with out a check engine light not to worry about this issue. Every time it happens our jeep heats up past 220 degrees and starts to run rough.
Transmission service shifter light came on after starting the vehicle. Turned it off and back on again and it went away. Happened several times. Had the shifter and wiring harness replaced once before. This would be the second time the shifter and harness would have to be replaced. First time happened at 17,330 miles. Second time at 21,000 miles.
April 2019 service shifter message kept going on and off took it to dealer and was charged to replace shifter bezel kit and jumper wiring. Then in january 2020 the service shifter message came on and off again and was now charged to replace the complete electronic shifter.. Message always came on while driving and went off when turned engine off. I se as arched online and found this is a common problem with this car.
"service shifter" warning comes on while driving on highway, then again on street. The "prnd" lights all light up as well. Vehicle returns to normal after turning off and restarting. Contacted dealer and was told they never heard of it, and if light/warning is not on they will be unable to determine cause.
Back on july 2019 my 2016 jeep cherokee was brought to allen mello service department due noise coming from the engine area and it was shaking. After they diagnose the issue (they replaced oil filter housing, drained & refilled oil and adjusted coolant lever, "rocker arm/lifter noise present at idle. Replace right bank and left bank intake & exhause camshafts, liftgers, and rocker arms) I spent $3,301.05 to have it repaired and I feel as though this should have been under my warranty or chryster should have paid 1/2 of the billed. Should something should have been a recalled or was this vehicle missed to be on recall safety list. This was a serious problem and was unsafe to drive likely it was fixed. But I feel I should be compensaed for all or half of the billed. See invoice attached.
Service shifter dashboard message and the p. R. N. D. Light up red off and on, three times so far within a six month period what do we do? Jeep dealer and headquarters maintains no complains have being filed the problem happens during car moving
Thankfully, after reading a large number of complaints from the same problem as my, we were still in our driveway when the vehicle was put in reverse and started to back out when warning came up to put vehicle in park and then select gear. So put in park and put into drive to pull back into driveway when warning came on to service transmission. Vehicle only has 54000 miles on it. Reading of a lot of people has this same issue, some while driving on the interstate
A message stating "service shift" appeared in the message board and red lights came on next to all shifts, while I was driving the vehicle. It happened suddenly on my drive to work.
"service shifter" message with solid red lights on shifter panel(p-r-d, etc.). Message disappears when vehicle is shut off and restarted. This situation occurs randomly and has appeared approximately 6-8 times in last six months. This occurs while the vehicle in in motion and at non highway speeds.
Vehicle loses power and stalls showing service transmission warning message.
Keep getting a notification that says "service shifter" dash light comes on along with all the lights on the shifter that light up red p,r,n,d. Contacted the dealership, they said this is a problem, but is not a recall. I've done some homework to find out that this is in fact a very common issue with jeep and has been ongoing. This issue should be a recalled before someone gets hurt! At first this the service shifter would appear after my jeep was started and go away once I restarted it and would not appear again. Now the "serviced shifter " is staying on and not allowing me to see anything on my dash. The dealership has notified me to get it to come off I must pay a couple hundred dollars to repair the part. 2 others where at the dealership for the same issue at the same time I was, and as you could imagine none of us were happy to learn this was not a recall. This issue needs to be recalled before someone gets hurt or dies of the faulty gear shifters in these jeeps!!!!! At first the notification came on at start up, but now comes on while driving!!
About two months ago while driving the car chimed and the message "service shifter" appeared on the screen along with all lights next to shifter to light up red. The vehicle has to turned off and restarted to reset. Now the same thing keeps happening. This never happened before the over the air update. Extremely irritating and scary the first time it happened thank god I wasn't in an accident like other reports have noted. Jeep needs to recall this issue and fix it!!!
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