'service shifter' message as well as 4wd system unavailable' all lights on shifter illuminate as well.
2017 Jeep Cherokee electrical complaints
Page 11 of 13: complaints 281 to 310 of 342, newest first, as owners wrote them.
The "service shifter" light is randomly coming on - sometimes in park and sometimes when driving. When the warning comes on while driving I can not see my speed or speedometer. Shutting off the vehicle and restarting it make the issue go away - until the next time it comes on. This has happened about 5 times in the last 2-3 weeks. I looked this up and it seems to be a widespread issue with 2016-2017 jeep cherokees.
Today was the second time this has happened. I get into my car and turn it on and all the lights on my shifter are lit up red and the service shifter display comes on. I turn off my car and restart it and the lights go off. This happened once before when I got I to my vehicle to start it.
The dash lighted up with the shifter service light and then all lights left of the shifter turned on ( p,n,d). It has happened three times so far while the car is heading down the road. Each time we pull over and turn the car off, then when we turn the car on it goes away; afraid that this will affect car performance sooner or later. Got on internet and found out that this was a common problem being experienced by many jeep cherokee owners. It is an extreme safety issue that needs to be addressed.
"service shifter" message appeared on screen, all lights on pnrd turned red, could not see what gear vehicle was in. Had to turn car off to get message to leave.has happened numerous times now.. Vehicle was in motion, on both city street and highway.
Windshield cracking after taking no physical damage and parked. Service shifter light on at 18,000 miles when started. Transmission shifts rough 1st-3rd gear. Engine has also randomly shut off when started and will not start back up.
My vehicle is 2 years old, it has just popped up with a "service shifter" message. It is not able to be rebooted. Also, when the computer is tested nothing pops up to fix. Very frustrating and seems like there is a lot of similar cases.
The "service shifter" warning light has appeared twice in two days. All the lights come on next to the shifter making it impossible to tell what the vehicle is shifted into. Also, this "service shifter" light stays on until you restart the vehicle, making it impossible to see any other gauges while this warning is present. The vehicle is 2 years old and has less than 32,000 miles on it. I have found many similar posts online with this same issue, and no recall has been declared for correcting this.
Car has been in shop numerous time shifter service 3 times alternator engine 4 times, new tires needed at 20,000 miles etc. Stops working shuts off numerous times on highway in motion!!!
While driving (45-50 MPH) dashboard notice states "service shifter" and the indicator lights on the shifter (p,r,n,d) are all lite up. Had to stop, shut vehicle off and then restart. At this point all lights and notice was removed. The incident occurred 3 times within the same day (at various speeds from 5 MPH to 60 MPH). Reported information indicates a wire harness is faulty at the shifter point. Additionally, the jeep is loosing power, lights come on and the vehicle stalls. After shutting off the vehicle it can be restarted, but an indicator noise alerts to something not working correctly.
Car will not start,has to be towed for service. Fourth time for same problem. They installed new battery but after approx 30 days it happens again. Died one morning backing out of my driveway into street would not start. Towed to dealer. Happened again friday morning at dealer now.
First my air bag light came on and said service air bag system. Next the seat belt light is on and dings when someone is in the passenger seat even the the seat belt buckled. Now my TPMS light is on without any issues with the air in the tires. This is an ongoing issue they cant resolve.
Service shifter light has come on twice now and we purchased this vehicle 5/17/19. It is a 2017 jeep cherokee trailhawk with about 42,000 miles. When this happens everything locks up. All the lights by the shifter where park, reverse, etc are those light s light up in red. You can not see the speedometer so you have no idea how fast you are going. This happen while driving of course, not safe at all!! This happened literally days after purchase.
Driving to work this morning, turn into a busy road and my lights started flashing on the dash and said that you can't shift gears while in motion.. Obviously I hadn't done that.. Took 3 mins just to get the car to turn off since everything was locked up.. Let it sit once off, didn't want to start.. Did it again and finally it started and the lights were no longer lit up! Do the recall already! Obviously with all the other complaints it's a jeep issue, not an operator issue..
"service shifter" automatically popped on while driving on a public street. Went home was able to reverse and park . Turned off car let it sit for 2-3 mins and it no longer popped on. Dont think it's under warranty
Service shifter came on one evening and went off upon shutting the vehicle down and restarting it. The next day woth no warning I was on the highway with my three kids. Suddenly dash flashed 4x4, traction control, ers, auto stop all unavailable and then the transmission just stopped functioning. I was in the fast lane doing 70 MPH and had no power what so ever. The rpms went up and I had no acceleration with the gas pedal down. I was able to get to the slow lane but not without causing a rift in traffic, thankfully other drivers were alert around me and let me over once I hit my flashers. The vehicle was acting as if it was stuck between gears. Ot would engage in r, n and p but nothing when I put it in d. Called a rollback and per dealership every code that could throw has thrown and at my expense we are starting with entire shifter assembly to the tune of $900 parts and labor. 5 days to get parts in! Per service manager, service writer and the mechanic working on my car this is an issue with cherokees & better yet jeep is well aware of the issue and doesn't find a need for a recall.
The "service shifter" light keeps going on then off. I have taken it in and had it fixed and it happens again. Looks like a lot of people are having this issue.
Service shifter indicator came on with all lights on the gear shift indicator lighting in red. After shutting the vehicle off, things returned to normal but will probably occur again based on other internet comments about this jeep problem with their wiring harness.
While driving vehicle shuts off with out warning. Start is impossible for 30-45 seconds. No check engine light and no drivability issues before or after vehicle shut down. Has happened twice in the last few weeks
For no apparent reason the "service shifter" message appears on the instrument panel blocking most other active driving information and all dots on the shifter housing become red. See pics. This has occurred countless times since we purchased the vehicle in 2018, but does not appear to affect it's driving capability. I have combed through countless jeep forums on the internet and would say it is a very common problem however with no clear solution. Jeep has failed to address this ongoing issue and I am uncertain of the potential risk I am taking by continued driving of this vehicle and what effect this actually has on the vehicle and its future drivability
Service shifter message came on. All the lights on shifter are red. I was in my drive about too run an errand
I bought this car brand new oct 2017. At about 20k miles, on the expressway going maybe 50 MPH, the service shifter light came on for the 1st time. All lights on the shifter turned red (park, reverse, neutral & drive). A few times my AC would not run when this light is on. This is very scary when you are on the expressway. I googled the reviews and found that for the past 3/4 years majority of the jeep cherokees have this same issue. The light will go off when you cut the engine off and crank it back up. I called the dealership and took it in for an inspection. At that time the 'service shifter' light didn't come on so they said it was nothing they could do. This light has been coming on at least twice a week now. No explanation. Every time I bring it in... The light is not on! There is something wrong here!!
Service shifter indicator came on with all lights on the gear shift indicator lighting in red. After shutting the vehicle off, things returned to normal but will probably occur again based on other internet comments about this jeep problem with their wiring harness.
When I first purchased my vehicle at 50,000 miles the service shifter came on, we got it fixed no problem. Now I am at 56,000 miles and the service shifter has now come back on. I have read hundreds to thousands of complaints about this problem with jeep cherokees and something needs to be done about it. Please recall jeep cherokees.
I was in motion on my way to taking my child to school upon a bridge ramp came to stop sign once I began to move forward after the stop I felt a jolt in the engine as it shifted into gear the service shifter light came on I continued to drive to get to safety and the service shifter light went off . I thought it was just a glitch so I drove my son to school and on returning back home the engine light came on the vehicle started jerking violently and I had to have it serviced . Dutch miller in charleston wv said it was sensor number three and that it was replaced. Not even two weeks later had the same issue had it repaired and just three days ago I have had it repaired again! Today just 3 days after repair the service shifter light came back on . Each time the same things happen, the service shifter light comes on, when it goes off the engine light comes on, the radio starts switching from my fm station to an am station for no apparent reason and the vehicle starts jerking violently while driving forcing me to go slower than speed limits on an interstate and even having to pull off the road and my fear is that it is going to cause an accident or catch on fire because I feel that it is a bad electrical system in the vehicle and the dealership I purchased the vehicle from will not assess the issue correctly. I have reached out to the makers of jeep and they are currently looking into the issue. Today I am sitting at work wondering if I will even make it home in the vehicle that I am paying for that is supposed to be reliable and its not!!!
At 38,000 miles on our new jeep, the spark plugs are grounding out for some unexplained reason and burning a hole in the bottom of the coil packs boot. Causing the plug and coil packs to burn up. I'm being told it's a manufactures part defect that jeep hasn't recognized yet. It's happened 3 different times and jeep won't do anything about it. This problem has almost cost my wife and kids their life, due to getting on the highway and the jeep starts to misfire!!!!
When you crank the car all the red lights come on and it beeps then states service shifter.
Takata recall. The service shift changer lights came on and as well as the automatic start light came kn stating it needs service. I just bought car two years ago. This is ridiculous now I have to pay 430 for something that stopped working on its own alot of people are having the same issue with jeep.
This problem has occurred at least 4 times in a 2 week period. While driving on service streets a pinging noises goes off..the battery light a lightening bolt and shift into drive appears and lasts a few seconds. The steering wheel gets very heavy and hard to turn. The vehicle turns off! The radio continues to play. I cannot shift into park. When I try to turn the ignition it makes a screeching noise..after the second attempt it usually will restart. This is very dangerous and I am afraid to get behind the wheel of my car!
Service shifter notice comes on display screen sporadically. Sometimes it is on initial start, sometimes while driving. All shifter position lights illuminate on shift indicator. Restarting the vehicle clears message.
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