2017 Jeep Cherokee electrical problems

Filed Sep 4, 2026 · Body, Electrical · PA

CRITICAL VEHICLE SYSTEM SAFETY & TELEMATICS FAILURES: 1.ELECTRICAL & ELICTRICAL DEFECTS: The vehicle's primary infotainment and factory navigation display module suffers a total software and hardware failure. module suffers a total software and hardware failure. While operating on public roadway, including [XXX] entering [XXX], the tracking telemetry completely losses spatial orientation. mapping the vehicle floating deep in blue water (Shenango River Lake), dropping road names, and issuing false audible "entering restricted area" alarms furthermore, the screen suffers a total hardware lock that prevents it from engaging automatic night-dimming code, creating a blinding cabin glare that severely obscures forward visibility during night-driving hours ( I must shut screen off). Certified factory diagnostics at [XXX] confirmed the unit is frozen on an obsolete version (version 10) that cannot be updated per manufacturer parameters due to legacy 3G lines. 2. BODY & COSMETIC DEFECTS: Extensive, undisclosed road paint slurry/overspray is baked into the wheel wells and lower molding, masking structural trim deterioration. A certified inspection by Tri-City Collision verified that a full body restoration is required-including the total replacement of factory fender flares ,splash shields, and lower texture bumpers-totaling $2,742.75 3.BRAKES & SUSPENSION DEFECTS: Delivered from stagging hub ([XXX]) with pre-existing severe front-end mechanical and safety failures, independent certified mechanic at Marstellar Auto had to immediately replace both front rotors and right-front strut assembly to eliminate a dangerous highway driving wobble to restore basic steering stability replaced worn rear rotors as well SUMMARY: the vehicle was marketed as clearly "passing" items 67,87,113, and 116 on dealers active checklist Investigation open with PA AG ([XXX]) AND pa dept. OF state ( [XXX]_[XXX]) I took delivery 7/1/2026 and called Carvana with hours INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

Filed May 26, 2026 · Brakes, Electrical · ME

The component that failed/malfunctioned was the module that activates the EPB. It is available for inspection if requested. My safety was put at risk because the parking brake would engage every time the vehicle shut off leaving me stranded and could put other drivers at risk if my vehicle was stranded on the roadway. It would sometimes reset if the battery was disconnected and then reconnected, but eventually trying to reset it did not work. Within a week, the actuators completely seized and the vehicle was inoperable, requiring to be towed. The problem was confirmed by a Jeep dealership service center. They noted that water was leaking into the vehicle from the outside and pooling. The inside rear cargo carpets are moldy and need to be replaced and the module is completely water damaged along with other electrical components being rusted and corroded. The issue has been identified by a certified mechanic at the service center. I had planned to reach out to my auto insurance provider to file a claim, but was informed of an active recall on 2014-2020 Jeep Cherokees with similar symptoms to what I am experiencing. No warning lamps or messages were active prior to the failure. Both "Service Parking Brake" along with the red "brake" light were active to let me know my EPB was engaged. I was able to reset the message briefly to unlock the brakes by disconnecting the battery, but was only successful once. Then it needed to be towed to the dealership for further inspection.

Filed Apr 17, 2026 · Electrical, Engine · ID

PER DIAGNOSTICS, PTU HAS BEEN COMPROMISED. I was driving on the highway and the car started to shake and make a loud, grinding noise and seemed to be stuck in gear. When I stopped it wouldn't go into park or go into drive.

Filed Apr 8, 2026 · Electrical, Transmission · MI

Service 4WD drive light is on due to rear PTU failure or issue. Signaled by code: C14A7-97 Has been confirmed by Jeep dealership upon inspection. Had inspected by 2 private auto shops confirming same issue. Light came on after driving a few minutes to now being on when car is starting. According to mechanics, this indicates PTU failure of some sort. PTU has not been fully inspected only some outside electrical testing confirming that was the root of the issue.

Filed Apr 6, 2026 · Electrical · CA

Car shifts out of gear and when trying to accelerate the car won’t go any faster. Feels like it slips out of gear. Happened out of the blue, NO check engine light and no warning

Filed Mar 29, 2026 · Electrical · CO

When driving a message popped up to "Service Shifter" and all the red lights turned on the shifter. I was unable to switch out of thus screen to bring the digital odometer back up like when other service message appear. When I was able to pull over and turn off the car and wait and turn it back on again the message and lights appeared again. I was able to get my car into the dealership that day to be looked at. The called later and said it would be $1700 to repair. From talking with the dealership and my own Google searches this is a very well known problem. If this is a very well known problem by Jeep why is this not being recalled? It seems that they are just profiting from this issue instead of making it right.

Filed Mar 17, 2026 · Electrical, Engine · MI

My Jeep has been cutting off while driving for the past several months. I've taken it to be serviced several times and everything, from the alternator, engine, fuel pump, battery, etc. are all fine. But the vehicle will cut of while driving or while idling at the traffic light. This is a MAJOR safety hazard. Not only for myself and the occupants of the vehicle but other drivers on the road as well. This could cause serious injury of even death. I have found dozens of reports of the same issues online, and none have identified an issue or recall but this has to be a manufacturer defect. No one should have to drive a car that checks out as "safe" but it an accident waiting to happen, either on the freeway or main roads.

Filed Nov 6, 2025 · Driver assistance, Electrical · IA

Parking brake on the jeep automatically engaged while driving. Had vehicle towed to dealership where a new parking brake switch was installed and programed and told it was ready to go. Picked it up and it did the same thing again and turned on the auto start stop light. Took it back to the dealership and they said water had gotten into the back area and corroded the parking brake module and the connector. They wanted to charge me $2500 to fix. I took the vehicle home and parked it and started doing research. This is a known problem that could affect 1.2 million vehicles. My jeep only has 73,500 miles on it and is regularly serviced. It's driven roughly 4 miles a day. This is a safety issue so why isn't there a recall on it. It is a defect in design not a consumer made issue.

Filed Sep 18, 2025 · Acceleration, Electrical · AL

A SERVICE SHIFTER message appeared out of nowhere, and now all the lights turn on regardless of which gear I'm in. After a quick internet search, it appears MANY people have experienced this exact same issue with various Jeep models. It seems this is an issue the company should take responsibility for and fix with a recall. The parts to replace this faulty design are expensive, and a repair shop cost would be exorbitant.

Filed Sep 5, 2025 · Electrical · NY

Service Shifter is displayed every now and then.