2017 Jeep Cherokee: fire, smoke or burning smell

Filed Jun 6, 2025 · Transmission · 110,000 miles · VA

The contact owns a 2017 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s daughter was pulling into the driveway there was gray colored smoke coming from underneath the body of the vehicle. The driver switched gear and the vehicle made an abnormal sound. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that there were metal shavings between the transfer shaft and transfer case. The contact stated that the PTU had failed. The mechanic referred the contact to the dealer. The vehicle was not repaired. The dealer was contacted and confirmed that the part was not available. The dealer referred the contact to the manufacturer. The manufacturer was made aware of the issue. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

Filed Feb 18, 2025 · CA · fire

I had my 2017 Jeep repaired at the mechanic on January 30. I drove it straight home from the mechanic and within five minutes the vehicle was engulfed in flames. The service provided was tires, struts control arms, and of course placing the tire sensors on the car, no electrical work and no prior incidents of electrical concerns. The car is a total loss. It started in the engine compartment. I'm sure and burned all the way through the backseat.

Filed Feb 5, 2025 · Electrical · TX · fire

My dashboard , screen caught fire from the wiring

Filed Feb 3, 2025 · Engine · 97,000 miles · CT

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the radiator due to a radiator leak. During the diagnostic test the engine failed, and the engine was replaced. The vehicle was repaired, but the failure reoccurred 4 months later. The vehicle was towed back to the dealer, who again diagnosed a failure with the radiator. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the dealer, who again diagnosed a failure with the radiator for the third time. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 97,000.

Filed Feb 16, 2023 · Engine, Transmission · 97,000 miles · CT

The contact owns a 2017 Jeep Cherokee. The contact stated that while operating the vehicle, the transmission warning light illuminated. The vehicle was towed to the local dealer who replaced the transmission shifter. Later while driving, there was smoke coming from under the hood. The vehicle was taken back to the dealer who diagnosed that the engine was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 97,000.

Filed Jan 5, 2023 · Electrical · CA · fire

Issue: Burning smell in vehicle. Diagnosis: driver side visor wiring burned, potential fire hazard. Notes: We noticed a burning plastic smell several times in vehicle cabin. I searched around but couldn’t locate the smell. After the third time, the Homelink garage door opener located in the driver’s side sun visor stopped working. Also noted that the vanity mirror lights were not working either. This wiring is not on a fuse. I check the wiring to the visor with a voltmeter and noted 12 bolts to the visor. I removed the passenger visor and plugged it into the driver side. The vanity mirror lights had power and worked. Plugging the driver side visor into the passenger side showed it to not work. Therefore, the issue is the wiring burned inside the visor, breaking the connection. The visor is stitched all around and not easily accessible without cutting and thereby ruining the fabric and appearance of the visor. So wiring is not easily accessible without having to install a new liner.

Filed May 13, 2019 · Electrical, Engine · 49,000 miles · WV

I was in motion on my way to taking my child to school upon a bridge ramp came to stop sign once I began to move forward after the stop I felt a jolt in the engine as it shifted into gear the service shifter light came on I continued to drive to get to safety and the service shifter light went off . I thought it was just a glitch so I drove my son to school and on returning back home the engine light came on the vehicle started jerking violently and I had to have it serviced . Dutch miller in charleston wv said it was sensor number three and that it was replaced. Not even two weeks later had the same issue had it repaired and just three days ago I have had it repaired again! Today just 3 days after repair the service shifter light came back on . Each time the same things happen, the service shifter light comes on, when it goes off the engine light comes on, the radio starts switching from my fm station to an am station for no apparent reason and the vehicle starts jerking violently while driving forcing me to go slower than speed limits on an interstate and even having to pull off the road and my fear is that it is going to cause an accident or catch on fire because I feel that it is a bad electrical system in the vehicle and the dealership I purchased the vehicle from will not assess the issue correctly. I have reached out to the makers of jeep and they are currently looking into the issue. Today I am sitting at work wondering if I will even make it home in the vehicle that I am paying for that is supposed to be reliable and its not!!!

Filed Mar 20, 2019 · Engine · 59,000 miles · TX · fire

Tl* the contact owns a 2017 jeep cherokee. While driving approximately 50 MPH, there was a popping sound under the hood. The contact pulled off of the roadway and, without warning, the vehicle caught fire. The fire department was called and was able to extinguish the fire. A fire report was filed. There were no injuries. The vehicle was towed to the contact's residence. The contact stated that the engine compartment was destroyed. The vehicle was not yet deemed a total loss. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 59,000.

Filed Sep 3, 2018 · Electrical, Engine · 43,000 miles · GA · fire

Car caught on fire while driving. Entire front end was in flames and burned completely. *tt *tr *bf VIN is invalid updated 11/26/18

Filed Feb 21, 2018 · 3,000 miles · IL · fire · 1 injury

Very scary for me tonight. Was driving my brand new jeep when it started smoking and caught on fire. Less then 3000 miles. Luckily I was able to get out in time and have no one with me. Would probably never buy a jeep again. */bf VIN unavailable 11/20/18