Check a VIN

2017 Jeep Cherokee: adaptive cruise control problems

22 of the 1,342 complaints about the 2017 Jeep Cherokee describe adaptive cruise control problems.

owner complaints
22
of this car's complaints
2%
typical mileage
30,000
recalls
0
Is there a fix? 6 service bulletins cover this area of the car. See below

Adaptive cruise control problems by model year

What owners say

Filed Feb 20, 2025 · Driver assistance, Electrical · MO

I was driving my vehicle and it lost power going down the highway about 65 mph maybe 70. The power shut off on my vehicle and then it came back on but it was very dim and it say that way for till I got out of it and it was very scary my My cruise control keeps shutting off okay I'm having major problems with my transmission it slips a lot I need to know what to do about that.

Filed Jan 15, 2025 · Transmission · WY

June 16, 2023 We were driving down the interstate with cruise control on and the jeep just shifted out of gear and stopped operating. It was still running, but was not operational. July 13, 2023 We towed it to the dealership in our hometown and were told that it was one month out of recall for the exact same problem. On the bill the dealership listed that the dog clutch failed and we were billed $5,563.95 to replace the PTU unit and told there was nothing Jeep would do for us. 1/15/2025 I took the Jeep back to the same dealership and now it is throwing codes for Transfer Case Motor Current- Performance or INcorrect Operation and Transfer Case Clutch Pressure Sensor-Signal Plausibility Failure. The soonest they can get it in is one month from now for further diag. Our safety was put at risk when the Jeep shifted out of gear and just stopped on the interstate with no other warning. The problem was confirmed by the dealer. I am not aware if anyone inspected the component when it was repaired in August 2023. No, there were no warning lamps, messages, or other symptoms in 2023, but now there is a Service 4WD light on, until i took it to the service department. Then it was off, but came back on the minute the sales manager drove it off the lot.

Filed May 10, 2023 · Transmission · 88,000 miles · OH

The contact owns a 2017 Jeep Cherokee. The contact stated while driving 65 MPH and releasing the accelerator pedal, the vehicle made abnormal banging sounds and lunged forward. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer, where the TCM software update was completed under a recall; however, the failure recurred. The vehicle was taken to a second dealer, Huntington - RAM (5080 E Jericho Turnpike, Commack, NY 11725), where the TCM software update was completed; however, the failure persisted. Additionally, the contact stated that the RPMs revved up to 5,000 while in Adaptive Cruise Control mode. The contact shifted into gear, and the vehicle responded as needed. The dealer was contacted and informed the contact that he would need to leave the vehicle for additional diagnostic tests. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the TCM software update was the adequate fix. The failure mileage was approximately 88,000.

Filed Jan 14, 2023 · Acceleration, Transmission · TX

Service shifter light comes on and all lights light up on shifter. This is a issue that I brought up about 2-3 years ago when I purchased the vehicle. Took it to dealership they replaced a cable and another part I believe. The issue is now happening again. My cruise control on the vehicle also does not always decelerate when it should and will speed up over the amount its set for.

Filed Dec 22, 2022 · Acceleration · MI

The following occurred at approximately 10:40 am: While traveling on our way home from grocery shopping, heading west on G Ave (Kalamazoo County, Michigan, on the north side of WalMart), cruise control was set to 53 mph (55 mph speed zone). Vehicle began to accelerate up to 59 mph, well beyond speed control setting, whereupon I pushed the “Cancel” button. Engine immediately revved up to about 6000 rpm, although drive seemed to disengage (it did not accelerate further), then RPM gradually returned to normal and normal speed control resumed but not under cruise control. We returned home a few minutes later, without incidence.

Filed Oct 26, 2022 · Electrical · MN

The service shifter message came on the screen and all the lights on the shifter lit up. The engine would jerk or completely shut off while driving. Speed increased going downhill in cruise control. I brought it in 6 months ago and they said it was almost out of oil and very dirty. So they filled it without changing the filter. The dealer claimed to have updated the computer. Now the service shifter message is coming on again and all the lights come on next to the shifter. They are fixing that today - charging me for replacing the shifter and it taking only 1/2 hour. I think the charge is $500 - $600. They said it would not be covered under the bumper to bumper warranty included when purchasing the vehicle at 88,000 miles less than 1 year ago.

Filed May 9, 2022 · Acceleration, Driver assistance · TX

Vehicle started rapidly accelerating and was unable to turn off cruise control. Dash lights flashed on and off. Had to put the car in neutral and slow to a stop.

Filed Oct 2, 2021 · Airbags, Brakes · IN

Initially started with parking brake coming on and it took 15 mins of pushing and pulling the button/switch and turning car on and off. Then service air bags light came on. Next was saying passenger and driver seat belts not buckled even tho both were buckled. Then abs light came on. Mechanic determined it was OCR sensor located under center console. Apparently can only get part from jeep and its $400. Ordered and the Jeep wont recognize it so replacement had to be ordered. Now tire pressure light is on as well. Says front driver and rear passenger are low even tho all tires are at 34psi. The seat belt dinging is constant even tho belts are buckled. I have no cruise control. Over past 2 weeks have had the parking brake issue twice. The rest of issues are constant. So now driving around waiting on part with constant worry my parking brake will engage. Other issues are inconvenient and annoying but the brake and airbags are saftey issues. Also my odometer blinks constant too.

Filed Mar 28, 2021 · Acceleration, Engine · 31,400 miles · WA

While driving on hwy 395 traveling north from spokane, wa, with cruise control set at 60 MPH, after cresting a low hill and descending the hill my car's engine began racing the RPM went to 4500 RPM and I couldn't get it to slow down or stop by braking or changing the cruise control. My car got to 80 MPH when I finally got the cruise control to disengage by pressing cancel again while braking. This is the second time this has happened. It's very scary. I'm afraid to use the cruise control in my car.

Filed Feb 26, 2020 · Acceleration, Brakes · 30,000 miles · WA

The car's cruise control was engaged while climbing a slight hill on the freeway. The car failed to stop accelerating at 60 MPH (set speed limit). The cruise control button nor pressing the brakes would disengage the system. After approximately 10 seconds, the car accelerated to 75 MPH and finally disengaged. This was during the night, with moderate rush hour traffic on highway 16 near port orchard, wa. The dealer (west hills chrysler, bremerton wa) cannot find an error code and refuses to repair the vehicle. I deem the vehicle unsafe to drive while using the cruise control system.

Filed Jan 6, 2020 · Electrical · 34,000 miles · MI

Several times now (7-9), message 'service shifter' appears. At same time all red dots along side the shifter illuminate (red). While to message is visible the cruise control is disabled. Turning car off and restarting in most cases eliminated the message, red dots not illuminate and cruise control regained functionality. Have not noticed any other electrical problems with the vehicle while the message was in view. These events always happened after the vehicle has been in motion, has not had upon initial startup.

Filed Nov 9, 2019 · Acceleration · 33,675 miles · NC

Crusie control does not maintain set speed level. When speed is set, the cruise control will rapidly increase by 10 to 15 MPH. The speed set point did not change, but the car increases in speed. It did not return to the set point. The cruise control is able to be disengaged.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2017 Jeep Cherokee adaptive cruise

Is adaptive cruise control problems a common problem on the 2017 Jeep Cherokee?

22 of 1,342 owner complaints about the 2017 Jeep Cherokee (2%) mention adaptive cruise control problems. The model year with the most reports is 2015.

Is there a recall or service bulletin for this on the 2017 Jeep Cherokee?

There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Jeep Cherokee

Warning lights 171Stalling 109Check engine light 75Loss of power 73Jerking 42Oil consumption 36Won't start 33Grinding brakes 26Won't shift 22Engine failure 17Harsh shifting 15Slipping 15Power steering loss 11Fire or smoke 10No deployment 9Hesitation 9Misfire 9Brake failure 8Overheating 8Start-stop 7Water leak 7ABS 6Airbag light 6Backup camera 5Rollaway 5Seat belt 5Steering lock-up 5Transmission failure 5

All model years of the Jeep Cherokee

VIN decoder

See the problems and recalls for an exact car

Buying a used 2017 Jeep Cherokee?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history