2017 Jeep Cherokee: seat belt won't latch or retract

Filed Oct 11, 2023 · Airbags, Electrical · GA

Indicator lights are shown on dash include gas cap, seat belt and engine. All gear lights display red when driving and states to service shifter. Dash displays service engine soon. Service air bag system. Seat belt will constantly ding even though it is buckled and will not stop dinging. Replaced gas cap, but indicator light continues to display on dash. Strongly believe there are electrical issues causing theses defects. Took to local dealership and they performed an update, but the indicator lights started to display again the following day, along with the constant dinging from the vehicle not being able to sensor the seat belt being buckled. This has been happening for over a year now and no one seems to be acknowledging there is an extreme safety concern with this vehicle. Strongly believe it is due to the fact of being at fault and not wanting to correct the defects without compensation. Plus there is an abnormal sound when accelerating since these issues began and are continuous. If you’re an attorney reading this, please find me through my vin #. I’m tired of dealing with these issues and willing to take legal action to resolve these issues. Will never buy a Jeep again. Thanks.

Filed Mar 24, 2020 · Airbags · 41,000 miles · OH

My jeep continues to say to check the airbag.. If someone is sitting the passenger seat with seat belt locked, it continues to beep and show that the seatbelt is not buckled

Filed Jun 22, 2019 · Airbags, Electrical · 42,000 miles · PA

First my air bag light came on and said service air bag system. Next the seat belt light is on and dings when someone is in the passenger seat even the the seat belt buckled. Now my TPMS light is on without any issues with the air in the tires. This is an ongoing issue they cant resolve.

Filed Jun 6, 2019 · Airbags, Seat belts · 28,000 miles · OH · crash · 2 injuries

My husband and I were involved in a 4 car pile up on the 3 lane highway. Traffic abruptly stopped several cars in front of us on the highway and cars were swerving to miss the traffic stopped. The 2 cars in front of us and our car were all able to get stopped without hitting each other. We were stationary (stopped) when we heard squealing tires and were rear ended by a f250 hauling a trailer full of firewood at a high rate of speed. This truck then pushed us forward into the vehicle in front of us. Which then pushed that car into the vehicle in front of it. So, our vehicle was hit from behind and then in the front. There is severe damage to the vehicle, and it has been deemed a total loss by insurance. My concern is that not one airbag deployed during this accident. In addition, the driver's side seat belt did not lock properly. It was pulled almost all the way out and then locked. My husband is not a big guy so it should of locked rather quickly and not at the end of the belt. As a result, of the malfunctioning equipment my husband flew forward hitting his face and chest on the steering wheel. He did sustain injuries to his face and body from the accident. I would like to request that the airbag and seat belt issued be looked at. It does appear that some other jeep models of the same year have some recalls for air bag issues. I have included pictures of my damaged vehicle and the seatbelt. *bf 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed May 3, 2019 · Seat belts · 41,000 miles · NY

Seat belt buckle button cracks with use of a child car seat -rear facing