2017 Jeep Cherokee: steering wheel locks up

Filed Oct 31, 2023 · Brakes, Electrical · MO

After the weekend rain, I went to start the 2017 Jeep Cherokee it did not start. I had the battery car jumped and it started up when driving it the steering wheel locked up. The dashboard started to display antilock brake assist off system, power steering assist off system, service transmission restart in Park with vehicle 0 speed, and so many red lights started flashing afterwards. I was in the car with my children a car that was coming behind me had to swerve around me as my car instantly stopped. This could’ve been a horrific or fatal car accident. I just hit my car check to renew my plates the emissions pass and everything safety was good. With this current situation, I would now have to get my car back to the dealership for further inspection, and will be without a car.

Filed Jan 13, 2022 · Electrical, Steering · TX

While driving at approximately 50 mph, the vehicles steering wheel locked, all lights on the dash came on and the car shut completely off. My daughter was able to slowly pump the breaks to stop because there was no traffic but had there been she could have been in a serious accident since the car completely shut down. This is a huge safety concern.

Filed Sep 9, 2020 · Brakes, Engine · 30,000 miles · SC

Tl* the contact owns a 2017 jeep cherokee. The contact stated while driving 45 MPH, the steering wheel seized. The brake pedal was depressed and seized. The contact stated that the service shifter warning light was illuminated. The contact pulled over and restarted the vehicle and drove to his residence. The vehicle was taken to mckinney dodge chrysler jeep ram & used cars located at 4574 calhoun memorial hwy, easley, sc 29640, (864) 859-1981, where the contact was informed that an oil change was necessary. The vehicle received an oil change but, continued to experience the failure. The vehicle was taken to piedmont chrysler dodge jeep ram located at 4015 clemson blvd, anderson, sc 29621, (864) 305-4234, and was informed that an oil consumption test was necessary. The contact stated that there was oil leaking from the valve cover. The vehicle was taken to independent mechanic and was informed the valve cover needed to be replaced. The vehicle was repaired. The contact stated shortly afterwards the number 3 cylinder needed to be replaced. The contact stated that the vehicle repaired however, the valve cover started leaking again. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 30,000.

Filed Nov 4, 2019 · Electrical, Engine · 61,000 miles · MD

I brought a 2016 jeep cherokee in july 2017. I was having issues with the car the first month I brought it. Vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear.this issues has happened twice once I was at an intersection and the second time I was on the freeway. This has happened 3 times in the last month. This is dangerous and scary as this could have caused a collision. I keep my vehicle up to date on maintenance/service. It doesn't make sense that I am paying a car payment, have less than 62,000 miles on a less than 3 year old vehicle, and having these kind of safety concerns. . Today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to maneuver the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". To be specific: driving at about 25 miles per hour, straight following a right turn. . . . Lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road.I had the car towed to the dealer and they had no explanation for me both times this happened. As soon as they would connect it to diagnose they said the codes would clear and the car was working. Its a waste of money because im going to get the same answer. I just dont know what to do now. This car has but my children and my life in danger. Chrystler and jeep will not acknowledge the fact they have a major issue with their jeeps engine. I guess jeep will resolved this issue when someone get in an accident or die.

Filed Aug 16, 2019 · Electrical, Transmission · 46,818 miles · TX

The 'service shifter' warning light comes on and the steering locks up. This has happened once before and the shifter control module and wiring harness was replaced. It has been about 10 months since that service. Chrysler has a warning noted but it's not a recall.