2017 Jeep Cherokee: check engine light

Filed Apr 21, 2026 · Engine, Transmission · 100,000 miles · NC

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving 57 MPH, the check engine warning light illuminated and the message to “Service Vehicle Immediately” was displayed. The contact stated that the 4WD setting switched from “Auto Mode” to “Snow Mode” independently. The contact pulled over to the right side of the road and remained there for two hours. The vehicle was turned off and restarted and the vehicle, and the vehicle operated as intended. The vehicle was then driven for seven miles before shutting off unexpectedly. The vehicle was repaired under the federal safety agency Campaign Number: 25V011000 (POWER TRAIN); but the repair failed to fix the vehicle. The contact stated that the failure had occurred two weeks after the recall repair. The manufacturer was not notified of the failure. The failure mileage was 100,000.

Filed Apr 6, 2026 · Electrical · CA

Car shifts out of gear and when trying to accelerate the car won’t go any faster. Feels like it slips out of gear. Happened out of the blue, NO check engine light and no warning

Filed Jan 13, 2026 · Acceleration, Engine · 171,000 miles · OH

The contact owns a 2017 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While the contact’s daughter was driving and approaching a stop light, the vehicle continued to drive forward while the brake pedal was depressed. Later, while driving the vehicle experienced reduced power with the check engine warning light and the ETC warning light illuminated. The vehicle was inspected by an independent mechanic who determined that the PTU was faulty and needed to be replaced. The failure mileage was 171,000.

Filed Dec 25, 2025 · Transmission · NY

I am writing regarding a defective transfer case on my 2017 Jeep Cherokee. I took my car in to Firestone as I was having issues with my Heater not blowing hot air and my check engine coming on and off. I have attached a copy of Firestone's estimate of repair. Firestone informed me that my VIN was not part of the recall. Although my vehicle's VIN is not currently included in the existing recall, I am experiencing the same failure that has been widely reported and documented for this model and model year. My Jeep is only eight years old, and a transfer case should not fall under normal use at this age. This issue is a known and recurring problem with 2017 Jeep Cherokees, and the failure of such a major drivetrain component raises serious concerns about the reliability and safety of the vehicle. Given that this defect is well know and consistent with issues cover under the recall, I am requesting that my VIN be reviewed and considered for inclusion. I also ask that Jeep provide assistance or goodwill coverage for the repair, as this failure is not consistent with reasonable expectations for durability. I have been a loyal Jeep owner and chose this vehicle based on its reputation. I hope Jeep will stand behind its product and address this issue fairly. Please let me know what additional information or documentation you may need from me to move this review forward. I look forward to you response.

Filed Dec 17, 2025 · Engine, Transmission · 140,000 miles · AZ

The contact owns a 2017 Jeep Cherokee. The contact stated that upon starting and driving the vehicle, the 4WD and engine warning lights were illuminated. While driving at 45 MPH, the vehicle lost motive power and shut off. There was an abnormal grinding sound coming from the vehicle while turning. The contact received notification of the federal safety agency Campaign Number: 25V011000 (Power Train). The vehicle was taken to the local dealer several times, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact reached out to Chapman Dodge Chrysler Jeep Ram Scottsdale (3800 N 89th St, Scottsdale, AZ 85251); but no assistance was provided. The vehicle was taken to an independent mechanic, who determined that the check engine warning light illuminated was due to an issue with the PTU. The manufacturer was contacted and offered a possible rental. The failure mileage was approximately 140,000.

Filed Nov 17, 2025 · Transmission · PA

Nov 2023 while driving, car began grinding. Service engine light along with Service Shifter warning appeared. Took to my Independent Mechanic who diagnosed problem as the PTU. There were several complaints, but no official Recall for my VIN. Had PTU replaced. Nov 2024 similar problem except car rolled forward after being placed in Park, and warning lights appeared again. Returned to Independent mechanic who replaced the defective PTU. Still no active Recall for my VIN. Repair completed under warranty. Since repair, Intermittent "Service Shifter" light, but no codes or faults showing. Nov 2025 grinding noise when turning. Independent mechanic diagnosed the Rear Differential and hydraulic pumps to be the problem.

Filed Sep 18, 2025 · Transmission · 91,000 miles · TX

The contact owns a 2017 Jeep Cherokee. The contact stated that while his son was reversing out of a driveway, the vehicle shuddered and lost power with the check engine warning light illuminated, and the "Service 4WD" message was displayed on the instrument panel. The vehicle entered LIMP Mode and failed to accelerate above 20 MPH. The vehicle was then taken to an independent mechanic, who showed a defect with the PTU. The contact was notified of the failure, and upon investigation, it was discovered that the vehicle was included in the federal safety agency Campaign Number: 25V011000(Power Train). The vehicle was then taken to a dealer, where the contact was informed that parts for the recall repair were not yet available. The contact was then informed by the dealer that the vehicle could be repaired out of pocket; however, the contact denied the offer. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 91,000.

Filed Aug 12, 2025 · Engine, Transmission · 128,941 miles · MO

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at 75 MPH, the accelerator pedal was depressed; however the vehicle failed to accelerate as intended. The check engine and an unknown warning light illuminated. The contact stated that the vehicle then decelerated to 64 MPH, and the transmission sputtered. The vehicle was taken to O’Reilly’s Auto Parts and was diagnosed and DTC: P0303 (Misfire in cylinder #3); was retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 128,941.

Filed Jul 8, 2025 · Driver assistance, Engine · NY

Lost power on thruway in 2017 jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and Mopar, and am left in disbelief. Vehicle was already inspected by jeep dealership, said their certain its related to recall. My life is upside down currently, am hopeless

Filed Jun 6, 2025 · Electrical, Engine · 40,000 miles · WA

The contact owns a 2017 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the battery had drained quickly and failed to retain a charge. The vehicle failed to start. The vehicle was jump-started. The engine oil and check engine warning lights were illuminated. Additionally, the vehicle jolted while driving and while coming to a stop. The contact stated that the Start/Stop system was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

Filed May 18, 2025 · Transmission · MI

In 2021 I received the diagnostic of: —MALFUNCTION INDICATOR LAMP ON PERFORM SCAN DTCM FAULT C14A7-97 PTU MOTOR COMPONENT FAILURE PERFORM DIAG WILL NEED PTU UNIT DRIVETRAIN —VIBRATES/RATTLES AT SLOWER SPEEDS ROAD TEST VERIFY THIS VIBRATION IS CO MING FROM PTU UNIT. — FOUND DTC CODE C144797-97, ERRATIC ENGAGEMENT IN FRONT PTU, SPLINE/COLLAR FAILURE They told me an ungodly amount of money to fix this issue and was unable to complete the fix. I looked up recalls for this and there is one for this exact issue and my VIN is somehow not included?! My jeep slams into gear at low speeds and has always. The ‘Service 4WD’ light started coming on over a year ago and randomly lights up on the dash, then goes away. Today, the ‘Service Shifter’ light came on and I know that it’s going to state that the PTU/transmission is going to be needing replaced. Knowing that Jeep is currently not making the parts, and that my VIN is not associated with this recall for whatever reason, I am unsure of what I am supposed to do with this. I owe money on this vehicle still, and by reading all the complaints, it seems as if even when spending thousands of dollars on these repairs, it continues to happen. How is the manufacturer not being held accountable for this?

Filed Apr 29, 2025 · Electrical, Engine · MI

While driving, multiple warning alerts appeared on my dashboard, including “Service Airbag,” “Service Four Wheel Drive,” “Service Shifter,” “Service ABS,” “Traction Control Off,” and “Check Engine Light.” Shortly after, the vehicle lost power and became immobile, preventing me from moving it to the side of the road. The parking brake engaged automatically and could not be disengaged. Additionally, the windshield wipers activated without being turned on. These issues rendered the car unsafe and unmovable. I called a tow truck, but the vehicle was towed before it arrived, leading to further costs and complications. The malfunctioning systems pose significant safety risks, including the failure of critical components like the airbag and ABS. The loss of power and inability to move the vehicle caused a hazardous situation, and I was unable to take preventive action. I request an investigation into whether this issue should be considered a recall. The situation raises serious concerns about the safety and reliability of the vehicle’s components.