There are 3 things: sometimes when I go to start my jeep, it will start and cut off. Secondly: my rear back up camera keeps going in and out. I’ve had it replaced and it still goes out. Especially if it rains. Lastly, my “service shifter” light pops up randomly while I am driving and all of the lights on the gear shift will light up. It will not let me upload my videos of the screen
2017 Jeep Cherokee: backup camera failure
5 of the 1,342 complaints about the 2017 Jeep Cherokee describe backup camera failure.
- owner complaints
- 5
- of this car's complaints
- 0%
- recalls
- 1
Backup camera failure by model year
What owners say
My Jeep Cherokee(vin [XXX] ) was being flat towed behind a class a motorhome. On 4 separate occasions the front wheels of the jeep started bucking right to left and back to opposite side causing the whole motorhome to violently vibrate. 1) The first time it happened was at about 15 mph while turning left onto a connecting road. It started vibrating so I pulled to side of street and stopped. After getting out and discovering nothing of note I started off and the wobble was gone. 2) Second time was while driving at around 50 mph. There was a bump and grade change in the road and the wobble started. Much more violent than the first. I had to stop while in the traffic lane, with no place to pull over. This time I could see the wobble in the rear camera of the motorhome. Jeep was violently bucking back and forth as before but much stronger. 3) Slower speed at about 20 mph it happended again. Had to come to a stop before it corrected. 4) 40 mph and a very subtle road surface change caused wobble. I disconnected Jeep and drove it by itself to home. Never had an incident other than while being towed. This has happened 4 times in the past 5 trips of around 300 miles each. Since then I have discovered articles about "Jeep Death Wobbles" and have not found any evidence where Jeep has even acknowledged there is an issue. Until I see user manual that mentions a "Mopar Wiring Kit" that needs to be installed. I do not know if this is considered a recall or if is an after thought mentioned in the manual. At any rate the Jeep was sold as a flat towable vehicle and Jeep should stand behind it and install the Mopar fix as a safety fix at no charge to customers who bought it as a flat tow vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Brought used car at 45000 miles. Got service shifter light and check engine light (pe420 catalytic converters). Service shifter light appear randomly when driving from 10-60 MPH, and goes away when turning off car. Has returned every 3 days for one week. Check engine light remains on for entire week. Rear passenger side door lock does not respond to lock/unlock button press. Reverse camera does not display clear image.
The back up camera gets snowy at time - you can not tell what you are looking at when trying to back out of a spot where you can not see around other cars - various time when putting in reverse - radio volume takes a minute to adjust at various time - radio has been replaced - has been happening for several months on and off
The rear back up camera cuts out while backing up and goes to static.
Service bulletins that may apply
- Unable To Clear C1494-07 And C14A9-00 After 45A Recall Technicians may experience the following: SYMPTOM:...
- Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM: ●...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Decreased Remote Start And RKE Range
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Switch - brake
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
Related recalls
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Questions about the 2017 Jeep Cherokee backup camera
Is backup camera failure a common problem on the 2017 Jeep Cherokee?
5 of 1,342 owner complaints about the 2017 Jeep Cherokee (0%) mention backup camera failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2017 Jeep Cherokee?
There is 1 recall and 49 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Jeep Cherokee
Warning lights 171Stalling 109Check engine light 75Loss of power 73Jerking 42Oil consumption 36Won't start 33Grinding brakes 26Adaptive cruise 22Won't shift 22Engine failure 17Harsh shifting 15Slipping 15Power steering loss 11Fire or smoke 10No deployment 9Hesitation 9Misfire 9Brake failure 8Overheating 8Start-stop 7Water leak 7ABS 6Airbag light 6Rollaway 5Seat belt 5Steering lock-up 5Transmission failure 5
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