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2016 Jeep Cherokee: steering wheel locks up

13 of the 1,415 complaints about the 2016 Jeep Cherokee describe steering wheel locks up.

owner complaints
13
of this car's complaints
1%
typical mileage
45,500
recalls
0
Is there a fix? 3 service bulletins cover this area of the car. See below

Steering wheel locks up by model year

What owners say

Filed Mar 24, 2020 · Electrical · 65,000 miles · IL

While in motion: if the 2016 jeep cherokee drives over a slight bump, various electrical components will lose power and a warning light will appear on dashboard screen -- most of the time the service brake system warning will display; and other times, the screen power will completely shut off. In addition, while in motion, sometimes the engine will suddenly lose all power, the steering locks up, decelerates and all power to the vehicle shuts off. The only solution is to turn the vehicle completely off, wait a few minutes and start it again.

Filed Dec 31, 2019 · Brakes, Engine · 45,500 miles · IL

When driving my 2016 jeep cherokee the vehicle has died out completely on me in the middle of driving. While driving there is a ding noise followed by a message on my dash board that says put car in park then switch into gear, when I am already in drive and driving then the car stops and the brakes and steering locks up completely the battery light flashes then the whole dash goes black. Then I have to trying turning it over a few times and then it will finally start with no warning lights on or anything after it just locked up and died. This vehicle has died several times on me while turning right, while just driving, and in the middle of intersections. I took it to a mechanic and there is no indication of this happening as far as codes that can be brought up or anything but when he test drove it the same thing happened to him he made a right on 12-31 and the car said put car in park then select a gear then went black and then it took a few times for the car to turn over again, but yet again turning on with no warning lights or anything after, but come to find online this is a serious issue that jeep has not addressed and there seems to be no solution besides being in constant fear that you car is going to die out on you. This is a serious safety issue and needs to be addressed before there are lives taken. I have a two young toddler daughters that I don't feel safe driving in our 2016 jeep cherokee in fear for their lives!

Filed Aug 16, 2019 · Steering · 35,000 miles · MA · crash

Steering wheel seized when car was in motion on city street and car got hit at electric pole causing pole and wire damage and route closed for long period and car to get totaled and luckily I survived. Speed was around 25-30mph

Filed Jul 5, 2019 · Engine · 44,365 miles · IN

Vehicle stalls and cuts off while driving and steering wheel locked up without warning. No check engine lights on and no explanation. After several times it was found that the engine was completely out of oil. Oil consumption test resulted in an engine replacment from scratching on inside cylinder walls. New engine 11-2017. New engine is starting to do the same thing and is burning oil. Car will shut off.

Filed Jun 27, 2019 · Electrical, Engine · 55,000 miles · IL

While in motion: 2016 jeep cherokee will randomly lose engine power during a right turn (on highway at high speed and at low speed on city street), steering locks up, decelerates automatically, and dash says to put vehicle into manual mode and select the desired gear. This is very dangerous and has almost caused an accident two times.

Filed Jun 17, 2019 · 128,410 miles · MN

I bought my 2016 jeep cherokee limited new and for the first 100, 000 miles had no problem with it until one day I was driving down highway and my instrument cluster lit up like a christmas tree, the engine hit 5000 RPM at 45 MPH and would red line if I went faster, I pulled over and could not shut vehicle off and radio, wipers and everything were going on their own including every warning light possible. After about 20 min idle I decided to disconnect the battery and reconnect and it started back up with engine light remaining on. I took to dealership they weren't sure why all codes were going off but checked and everything was fine and reset the light. A month later it happened again this time at 65mph during a snowfall on the highway but this time the steering wheel locked up I managed to brake and stop on highway with hazard lights on again disconnected battery and took to dealership, they said I needed to replace the computer so at a cost of nearly $2300 I did. No problems after that until it was raining one day and boom instrument panel lights up again, thankfully the steering wheel did not lock again. I take it back and they tell me there is nothing they can do about it but reset the light. Now I cant drive my jeep when it rains for fear of more issues. Fast forward 3 months to today, I am about a mile from my home and the dash lights up saying service shifter required. And all the lights for p,r,n,d are all red, I tried to turn off and start again with no luck the lights and warning stays on, the digital speedometer wont come up because the warning is there and I cant cycle it off. I googled the problem and noticed a great deal many others having the same issues at all different miles. I dont know what else to do at this point. I believe just the steering wheel locking up alone should be warrant enough for a recall before someone is not as lucky as I was.

Filed May 22, 2019 · Brakes, Engine · 41,000 miles · MI

Vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. I have two small special needs children. This has happened 3 times in the last two months. I keep my vehicle up to date on maintenance/service. I read over 100 people's exact same complaints on line. It doesn't make sense that I am paying a car payment, have less than 45,000 miles on a less than 3 year old vehicle, and having these kind of safety concerns. We have one vehicle, limited means, and tons of therapy appointments. Today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to manuever the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". To be specific: driving at about 25 miles per hour, straight following a right turn....lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road.

Filed Feb 7, 2019 · Engine, Steering · 72,000 miles · TN

Tl* the contact owns a 2016 jeep cherokee. While driving 45 MPH, the engine stalled and the steering wheel seized. The contact was unable to steer the vehicle. The vehicle was pulled over and towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not contacted. The failure mileage was 72,000. The VIN was unknown.

Filed Feb 3, 2019 · Engine · 42,000 miles · FL

Car was in drive/run mode and car cut off. Steering wheel locked up. Car coasted to stop. Unable to control. *dt

Filed Jan 14, 2019 · Engine · 64,000 miles · TX

About a month ago, my 2016 jeep started to stall as I was driving the vehicle. The steering wheel locks and the battery sign flashes, then the car tells me to place the car in park. I shut the car off, wait about two minutes then restart the car. Sometimes I will make it to my destination, sometimes it stalls on me again. It's happened too many times, and I scared to drive the car anymore. It has been in a shop for three weeks now, and there is nothing that they can find wrong with the vehicle. They hook it up to a machine, but no error messages are reported to them. *dt

Filed Jan 8, 2019 · Engine · 46,000 miles · MA

Bought the car 10/3/2018 with a fresh oil change, 12/18/2018 car shut off on husband while driving with kids in the car (the engine died, steering locked up, the battery light flashed and an error popped up that said to put the transmission in park and select the desired gear) no oil light ever came on to warn low oil 12/20/2018 car shut off twice while driving, check engine light came on went to dealer and oil change was completed, less than 4k miles driven and there was only quart of oil left in engine (5 qt burned) 12/21/2018 called dealer because car skipped, was told normal due to air getting into engine causing a misfire should be fine now 1/7/2019 car sputtered twice while driving, felt like it shut off brought car to dealer and the car was low by 1 quarts of oil started oil consumption testing. When car stalls out it is while you are driving and happens without warning, I was in the middle of an intersection the first time it happened to me. I could have been killed to "save their engine"

Filed May 8, 2017 · Engine · 23,300 miles · NJ

Jeep randomly shuts down while driving and steering wheel locks up. Engine is getting replaced for the second time in 18 months.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2016 Jeep Cherokee steering lock-up

Is steering wheel locks up a common problem on the 2016 Jeep Cherokee?

13 of 1,415 owner complaints about the 2016 Jeep Cherokee (1%) mention steering wheel locks up. The model year with the most reports is 2014.

Is there a recall or service bulletin for this on the 2016 Jeep Cherokee?

There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2016 Jeep Cherokee

Stalling 148Check engine light 125Loss of power 90Warning lights 90Jerking 59Oil consumption 50Won't shift 42Hesitation 33Grinding brakes 30Won't start 24Harsh shifting 23Adaptive cruise 20Engine failure 20Slipping 20Transmission failure 20Headlights 18Overheating 17No deployment 16Fire or smoke 16Misfire 15Water leak 15Knocking 12Power steering loss 12Wipers 12Key fob 11Rollaway 8Brake failure 7Start-stop 7Fuel pump 6ABS 5Airbag light 5Screen failure 5Sudden acceleration 5

All model years of the Jeep Cherokee

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