2016 Jeep Cherokee: adaptive cruise control problems

Filed May 7, 2024 · Acceleration, Driver assistance · IN · crash · 1 injury

Cruise control would not disengage. Instead it accelerated me to 85 mph is rush hour traffic. The car continued to accelerate will out responding to any commands to turn off cruise control. Second time this has happened. It was supposed to be fixed by doing an update to the car. This did not work. The second time I attempted to use cruise control after having had the long block engine replaced due to the oil consumption law suit, the car once again had the same problem with now slowing down. I tried putting the car into neutral and pressing the break. The car was accelerating so fast. The brakes had no effect without causing me to lose control. I was forced to put the car into a ditch at 75 mph. Rather than to rear end the dead stopped 3 lanes of traffic ahead of me and being pinned in by the traffic behind me. Car flipped I now have brain damage and failing kidneys due to blood transfusions

Filed Oct 3, 2023 · Acceleration · 40,500 miles · MO

The contact owns a 2016 Jeep Cherokee. The contact stated while driving 55 MPH with the cruise control activated, the cruise control system failed to maintain the set speed. The contact stated that the speed fluctuated up and down erratically. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,500.

Filed Mar 11, 2023 · IN

This is directly copied from the nhsta.gov website in regulars to recall repairs. This is False information. The car has not had the emission recall completed. The item has been on back order since the notice was mailed to me. On first attempt Jeep dealership O Brian in Greenwood Indiana says the part is back ordered. There is a national shortage. They can not complete repair. Refuses to note my account that I contacted them for repair. 14 months when first. 2nd attempt the part is still back ordered and they are un aware of when the part will become available. They are booked 7 months out for repair as the item becomes available: 3rd attempt jeep dealership Washington st Indianapolis. Dealer says. 4-6 months for repair and asks me if I need the vehicle. I said yes it’s my car, my transportation. I’m am offered to leave the car on the lot and they will try to fit it in when they can. They will not offer a car to use while mine is waiting on the lot. 4th attempt still I am told at jeep Greenwood 3-4 months but I can leave the car and they will get to it eventually. I decline. I call FCA October 2022. Inform them that I have been making contact and no one is able to fix the car. I explain the vehicles decline over the past months. I tell them my emission warranty was ending within 200 mil.Abd asked what do I do. They told me to park the car and not use it. They won’t note my acct that I contacted them trying to avoid the end of warranty loss. They won’t pay for rental car while mine is parked to avoid miles as that was there only solution. They would not call the dealerships to force a service appt. Also refuse to tell me the TSB BULLETINS ASSOCIATED WITH MY VIN. I asked them to note all the cars issues I am experiencing. I was told to tell a dealership. I even mentioned the cruise control not disengaging and increasing instead. water leaking in the back on electrical. No reply nada Recall data refreshed on Mar 11,2023 0 Unrepaired Recalls associated with this VIN

Filed Feb 15, 2023 · Acceleration, Driver assistance · IN

Car refused to exit cruise control, again Instead it accelerated. I pressed again and again cruise control to stop it did not respond. Repeatedly And more frantic I pushed pushed the button as stopped cars grew closer. The car started to accelerate instead and refused to stop Even when pressing the brake. I was able to push the brake down enough to get to engage neutral after multiple attempts. I feared fir my life and for others due to not being in control of the vehicle that was not responding to commands. I was told that the vehicle had been serviced for this problem when it happens to me prior and the dealership refused a free update due to a tsb saying it has been corrected already and I would have to pay. The dealer didn’t even not my vehicle as I asked. I was told if I’m not paying I’m not a customer and they don’t note a account for non customers. Jeep dealer Greenwood Indiana. They also wanted to charge 400 to find out why I had water leaking in the back hatch on the drivers side and said they had no knowledge of a issue with that and would not note a non Customer acct for that either. Approximately march of 2022 definitely the year maybe later in the month of the year. It was not winter though

Filed Feb 18, 2021 · Transmission · 56,000 miles · WI

My four wheel drive went out in vehicle during winter which make it undrivale in wisconsin winters. In addition, when I have the cruise control on, the vehicle powers up when going down hill. This happens consistently until I take off the cruise control

Filed Sep 16, 2020 · Acceleration · 21,600 miles · WA

I was driving on the freeway with a friend, had my cruise control set and the car started speeding up, I pressed the brake pedal to disengage and it didnt so I pressed cancel on the steering wheel it just keep going, I keep tapping the break pedal, finally it just went off,I asked my girlfriend if she felt that, she said yes I thought you were doing it, I wondered what you were doing..I had a recall on my car eariler for the cruise control and took it in but if this is the same issue it wasnt fixed properly. I called jeep and they said since there are no recalls on my vehicle id have to pay for the repair..I believe this is the same issue.. There are only 21683 miles on my car..

Filed Nov 1, 2019 · Acceleration · 72,000 miles · TX

I was driving down the highway with my daughter and my dog with me and had the cruise control set to 75 MPH. There is a part of the highway where the speed limit drops to 65 MPH so I slowed the vehicle down to 64 MPH when it suddenly revved up to 5000 rpms and hit 75 MPH again. The car has been surging lately but I thought it was from the weather getting colder. The car accelerating on its own going down the highway, especially to 5000 rpms, I know is not just the weather. There is something wrong and I have only made 1 payment on it about to pay my 2nd one. I just bought this car august 21, 2019 so this should not be happening already. Also there is a rattling in the engine.

Filed Aug 5, 2019 · Acceleration · AZ

Does not hold the selected speed when going down hill with cruise control set. Transmission shifts down but does not stay in one gear, shifts up and down.

Filed Mar 29, 2019 · Driver assistance, Electrical · 81,707 miles · FL

My jeep cherokee limited 2016's engine will shut off mid drive. This has happened to me three times while on the road for the past 4 months or so. I fear for my safety and that of my family and friends or whomever may be with me in my vehicle when this happens. The issue begins with the dash starting to flicker, the AC and radio will shut off, any actively enabled functions will shut off/disable (lane sense, cruise control, auto start/stop), two times out of the three, the vehicle engine shuts off seconds after, causing the greatest risk to safety since the vehicle is essentially cruising with no power whatsoever at an average of 70mph (mostly drive on freeways/highways), forcing me to pull over on the side of the road/shoulder in order to break to a full stop, place the vehicle on park and then restart the vehicle in order to get back on the road. I believe jeep had issued a recall for this exact issue if I'm not mistaken (safety recall u63). I have taken my jeep to a local dealership to get this issue fixed. I received the assessment from the dealership saying that the recall issue was fixed. A week after I went to the dealership the issue happened again, the check engine light came on but turned off after so by the time I took it to the dealership again, they "couldn't help me" since the check engine light was not on at the time. I also did not have a way to prove that this issue was happening still to my vehicle so I left disappointed and sure it would happen again at some point. As of today 28 march 2019 the issue happened again yesterday on the way to work around 0836am, luckily I was able to record a video of it as it was happening that I would be happy to share, the vehicle did not shut off during the video. I bought this vehicle new, in 2016, from a dealership in wa state.

Filed Nov 25, 2018 · Acceleration · 25,500 miles · IL

When driving in the mountains of west virginian having the cruise control set to 70 everything works fine until you come to a steep down hill grade. Suddenly I would look down and I would be doing 90 miles a hour and the engine RPM is over 5000. This happened 4 times. 3 times I would just touch the brake and the engine RPM would immediately go down to around 2000 RPM. One time I hade to stand on the brakes for several seconds until the RPM would go down. I almost lost control of the car one time. My son drove through the mountains on our way to the east coast and I drove through them on the way home. He told me the same thing happened to him several times. I have had the car for just over 2 years and the cruise control works fine. The only time I have problems is in the mountains on a down hill road.

Filed Aug 23, 2018 · Acceleration · 32,000 miles · NM

My jeep has been having a disturbing problem with the cruise control for months. Periodically, cruise control accelerates on its own way above what it's set at (e.g. It's set at 75 MPH on the highway and suddenly it accelerates to 95 MPH). I have to slam the brakes until it decelerates and reset the cruise control. When I was setting up my routine oil change appointment on the lithia app, I noticed a recall that was exactly for the problem I was having. But my jeep was not included on the recall. I called 1‑800‑853‑1403 on 7/24/18 and was told my jeep was not on the recall list but to ask for diagnostics test for u63. At my appointment, 8/10/18, at lithia santa fe, the diagnostics didn't show anything. I had to pay $157 for the test! I called the 800 number again and told them I want to go on record that I reported the problem and tried to have it addressed in case I have an accident related to it. The technician told me they 'cleared the module' and that might take care of it. I don't think I should have had to pay for the diagnostics and I think this should be remedied under the recall. *bf

Filed Jul 27, 2018 · Acceleration, Driver assistance · 43,600 miles · LA

As of lately, the speedometer toogles up & down through a set of numbers even after attempts are made to reduce speed especially when on cruise control. During cruise control vehicle accelerates beyond set limit & requires extreme force to decelerate. It happens randomly as does many dangerous issues mainly after a software update takes place with the vehicle. If the updates don't cause acceleration concerns it causes vehicle to shut off in traffic & over the last several months a few high risks for major traffic accidents were only avoided by the swift maneuvering of other vehicles or myself when possible to avoid collision. Never before experienced so many malfunctions of mechanical/technological problems from a vehicle. As for if the vehicle was stationary, in motion, on a city street or a highway, turning, braking etc when these issues occured the answer would be my jeep has stalled, loss speed, shut off and/or speed up under all these conditions. Dealership has me bring it in and they flash the system to "correct" the problem. That is until the next update or some software malfunction causes unexpected scary incident to arise like now with the cruise control that needs addressing.