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2016 Jeep Cherokee: fuel pump failure

6 of the 1,415 complaints about the 2016 Jeep Cherokee describe fuel pump failure.

owner complaints
6
of this car's complaints
0%
recalls
0
Is there a fix? No recall or service bulletin covers this area of the car yet.

Fuel pump failure by model year

What owners say

Filed Nov 19, 2025 · Fuel system · NY

There was a Recall on 2016 jeep cherrokee latitude fuel pumps - i think several years ago. This VIN Not on the list. But, the fuel pump has gone on this 2016 Jeep several weeks ago- vehicle stopped in busy city roadway. Towed to repair place -another make of fuel pump installed- then gas gauge not keeping track of gas . Called Jeep DEALERSHIP in Warren, Pa; and was told NO ONE HAS THESE MAIN JEEP FUEL Pumps. None in any 9 locations. They are on back order throughout the country. Sounds like there is a problem with the 2016 Jeep fuel pump. It needs to be recalled. This is a no brainer; and, not fair to Jeep customers that this issue wasn't made public and that the company didn't make a RECALL on THIS PUMP. There is a waiting lists for these pumps won't start distributing them till December. Please help with this matter.

Filed Feb 18, 2021 · Engine, Fuel system · 35,500 miles · AE

Vehicle was driving on the high way, 70mph, for 20 mins, exited the highway to 40 MPH and engine began making a rattling sound, shaking, backfiring, and acceleration became difficult, loss of horse power. Drove to nearest parking lot. Continues to misfire while in neutral and at idle. Turned off the engine for 5 mins. Restarted the car and the engine light came on. Car continued to make noises, back fire and idle poorly. Towed to a shop. Codes were identified in cylinder #3 spark plugs were checked to be fine, coils were checked to be fine, and cylinder #3 continued to so error codes. Car was left to have fuel pump injector checked. The fuel injector was not affected. Cylinder #3 was found to have no pressure and not operating. The vehicle has been "burning" oil, and needed to have oil checked on a weekly basis, oil changed on a by monthly schedule and if it was ever close to measuring low on the dipstick the automatic engine shutdown would disable the vehicle while it was in motion. The car is undriveable and now the fear is that the "burning" of the oil has damaged the engine cylinder beyond repair. We've been advised to replace the engine for a cost of $12,500 at only 35,000 miles.

Filed Sep 12, 2020 · Fuel system · 78,000 miles · AZ

Fuel pump failure causing emmision purge tank to fill with fuel causing $1700 repair bill. Transmission shifts with sudden jerk unexpectedly almost causing whip lash.

Filed Jan 27, 2020 · Fuel system · NH

While driving on highway or locally I have been experiencing when accelerating and it feels like the fuel pump/fuel injection is not running correctly. The problem starts at 20mp / 40 MPH and at time at 60mph. I have brough it back to allen mello in nashua where I had bought the jeep and the service department can't get figure out the problem. The hooked up machine to see they can get a code and no code is being detected. This has been going on since november 2019 and I have about enough. I know they is a jeep recall on fuel pump and I am certain that my jeep was missed. This is a serious matter with the jeep. I called the jeep recall today 1-27-20 and they advised me to notified the federal safety agency regarding this matter.... They also said like I state above my 2016 jeep cherokee probably was missed to be on the recall.

Filed Apr 26, 2017 · Fuel system · 8,200 miles · OR

Tl* the contact owns a 2016 jeep cherokee. While exiting the driveway, the contact observed a fuel spill under the vehicle near the fuel tank. The vehicle was taken to a dealer where it was diagnosed that the fuel pump failed and needed to be replaced. The dealer also stated that the safety lock valve on the vehicle was not installed during production, which caused the failure to occur. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 8,200.

Filed Jul 25, 2016 · Electrical · 18,500 miles · MN

Vehicle had run unattended in enclosed garage. Vehicle consumed all fuel in gas tank (about 14 gallons) resulting in excessive heat build up in garage that items in garage melted. Parts on the vehicle melted. The battery was ruined from excessive heat, the fuel pump, inside the fuel tank, melted. The fuel tank became distorted. Plastic was found in the valve train and is believed to have been sourced from the melted fuel pump. Interior was damaged and flat spots on the tires were created due to excessive heat. Vehicle was stationary and in park. This jeep is equipped with a keyless ignition and engine stop / start function that shuts engine off when braking to a complete stop and then restarts engine when brake is released. Either the vehicle started on it's own, or vehicle was not shutoff prior to driver exiting. Jeep does not provide any audible alert to the driver that the vehicle is running after the key fob has left the vehicle or fob is out of range. It is also a concern that the vehicle control modules would let the vehicle run for at least 24 hours and not shutoff. Given that remote start will shutoff after 15 minutes and the acc position is only good for 30 minutes, how can jeep design a vehicle to idle unattended until the fuel tank emptied? Vehicle was also observed to be running in a parking lot two weeks later. Witnesses parked next to the jeep have no recollection of it running when driver left the vehicle.

Related recalls

No recalls on record for this model year.

Questions about the 2016 Jeep Cherokee fuel pump

Is fuel pump failure a common problem on the 2016 Jeep Cherokee?

6 of 1,415 owner complaints about the 2016 Jeep Cherokee (0%) mention fuel pump failure. The model year with the most reports is 2014.

Is there a recall or service bulletin for this on the 2016 Jeep Cherokee?

There is no recall or service bulletin for this area of the car on record.

Other symptoms on the 2016 Jeep Cherokee

Stalling 148Check engine light 125Loss of power 90Warning lights 90Jerking 59Oil consumption 50Won't shift 42Hesitation 33Grinding brakes 30Won't start 24Harsh shifting 23Adaptive cruise 20Engine failure 20Slipping 20Transmission failure 20Headlights 18Overheating 17No deployment 16Fire or smoke 16Misfire 15Water leak 15Steering lock-up 13Knocking 12Power steering loss 12Wipers 12Key fob 11Rollaway 8Brake failure 7Start-stop 7ABS 5Airbag light 5Screen failure 5Sudden acceleration 5

All model years of the Jeep Cherokee

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