2016 Jeep Cherokee: won't start

Filed Nov 19, 2025 · Fuel system · NY

There was a Recall on 2016 jeep cherrokee latitude fuel pumps - i think several years ago. This VIN Not on the list. But, the fuel pump has gone on this 2016 Jeep several weeks ago- vehicle stopped in busy city roadway. Towed to repair place -another make of fuel pump installed- then gas gauge not keeping track of gas . Called Jeep DEALERSHIP in Warren, Pa; and was told NO ONE HAS THESE MAIN JEEP FUEL Pumps. None in any 9 locations. They are on back order throughout the country. Sounds like there is a problem with the 2016 Jeep fuel pump. It needs to be recalled. This is a no brainer; and, not fair to Jeep customers that this issue wasn't made public and that the company didn't make a RECALL on THIS PUMP. There is a waiting lists for these pumps won't start distributing them till December. Please help with this matter.

Filed Mar 31, 2023 · Engine, Transmission · CA

This car has had reoccurring issues related to the engine, ignition module and starter. It breaks down every few weeks. It has left me broken down and stranded on freeways, city roads and most recently on the side of a hill. When the key is inserted, it will not turn over completely and even after the key is removed the engine continues to make clicking sounds as if it is still trying to turn over and it smokes from underneath the hood. There were no warning indications. It has been taken to the dealer numerous times for the same issue but they do not find a problem and return it back to me just for it to occur again. Or the dealership will say they've fixed it but nothing has actually been done to the car. The dealership continues to be negligent. After the most recent occurence of the car leaving me stuck on the side of a hill and smoking, it was brought to the dealership August 2021 and still remains there as they continue to give me false hop in repairs. I have now not that vehicle in my possession for 6 months.

Filed Sep 30, 2022 · Electrical · TX

Car would not start I bought a battery and 2 days later car was completely dead. No power would not charge. Took it to a shop it had no starter or alternator issues. The car will just turn off at anytime even will driving. There is no power and then just open hood and it will start back up sometimes.

Filed Sep 20, 2022 · Transmission · 61,000 miles · NV

The contact owns a 2016 Jeep Cherokee. The contact stated the vehicle would not start or drive while in the 4WD mode. The contact stated that while operating the vehicle in 2WD mode, the four-wheel drive message was displayed. The vehicle was taken to the local mechanic and local dealer who both confirmed that the transfer case was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 61,000.

Filed Sep 15, 2020 · Electrical · NJ

It first started with 911 vehicle phone "vehicle phone requires service" please contact dealer. Then after a few months the display will take a while to turn on, at one point during that time I went to turn on my car and it wouldn't start, it said "key fob not found" when key was with me. It did finally turn on after I removed the key from fob. I immediately took it to the dealer and they did some updates on it, couple hundred dollars later. Was working fine after that, but two days later I got the initial message from above and my GPS was not working. I took it back to the dealer and they said they will do updates again. Dealer came back and said during the updates the radio went (stop working)and they had to replace the radio. They ordered one, I took it in for replacement and it's been in the shop for 3 days, they don't know what is wrong with it. They said they are waiting on factory to advise them.

Filed Jul 18, 2020 · Engine · 9,600 miles · TX

My car started up fine then I was leaving a parking lot and my car literally stopped and died . I turned the key and my car wouldn't start up . I waited again and it still wouldn't start. I thought it was my battery so I had someone use jumper cables I waited a little bit longer and my car started up . Then the next day I drove it to the dealer ship then my husband was told when the oil gets to low the car automatically dies there are no warning signs , there's nothing you can do to fix this problem and that it's very common in my type of jeep. So I've been checking my oil and every 2 days I have to put oil in my car because I'm scared that my car will stop on a major high way .because there was no way to fix this and I don't know where the oil is going in my car .

Filed Jun 26, 2020 · Electrical, Engine · 54,000 miles · MS

First this jeep uses oil fast. I have to put oil in the car way before it's due to be ch aged. The car will stall and stop and have no power. It has shut off on me in the middle of a busy hwy and would not go. I had to cut it off and back on it would go about 500 feel and do it again. Now this jeep has left me stranded a few times. It just would not crank. Replaced battery in key fob and still nothing. The car will randomly shut down and flash codes. It told me to service transmission about 54000 miles and wouldn't go. Brought it to a dealership and they updated it but those problems only fixed it for a few months.

Filed May 12, 2020 · 57,000 miles · MO

The car has shut off 2 times while driving. Currently the car will not start and not sure what the issue is. Have taken back to dealership twice only told me there is nothing wrong with the car.

Filed Apr 24, 2020 · Electrical, Engine · 40,000 miles · MO

Started having service shifter codes at approximately 30k. Would be repaired & after about 8 wks it would throw the same code. Repeated the same cycle 2 adtl times. Took a total of 4 times till the entire shifter, module & wiring were replaced. At 40k miles my jeep died on me going down a hill. Had to coast down hill & find a halfway safe area off the highway. I had no ability to start the vehicle. The electronics would come on when I turned the key but it would not turn over. All the lights on the shifter would be solid & the service shifter alert came on. Immediately called the dealership. The service adviser walked me thru how to reset the car. Wait for 5 minutes. Turn the key on & let it cycle. Turn the key off. Repeat the process 3 x's till it starts. Took it into the dealership & was told the thermostat module & the radiator. Neither of which would be covered under warranty. Same time I also had an oil change done. 2 1/2 mths later same issue. Die going down a hill. Again took it to the dealership. Told that it was a sensor & wasn't covered under warranty. Had an oil change done this time. I have not replaced any parts on it yet. The thermostat module & the radiator are still the same as the first time I took them in. 8 weeks later same issue. I took it to my local auto repair in town since the dealership could not get me in for 2 weeks & the jeep was leaving me coasting for a safe space to pull over in traffic. Within 2 minutes they discovered jeep was 2 quarts low on oil. The engine was losing oil pressure & was shutting off the engine to keep it from damaging the motor. Since then I've tried to schedule service with two different dealerships only to be told that using 2-3 quarts extra of oil in between oil changes is normal & they can not do anything.

Filed Jan 7, 2020 · Engine · 35,698 miles · MA

I was driving down the street then went to take a left and my car shut off. I got it to the side of the road and tried to start it,would not start. I then waited a few minutes and tried again and it started luckily I was close to home and called tow truck and they brought it to dealership found out is burning oil only had 35;698 miles and when the car gets down two quarts of oil these cars will shut down with no notice. Someone is going to get killed. No dash light comes on.

Filed Nov 11, 2019 · Brakes, Engine · 54,656 miles · NY

Engine failure while going around a bend. Steering completely locked up and breaks were none functional. Thank god I was only traveling at approximately 15mhp in town and was able to safely cost out of the way of oncoming traffic. My dashboard said shift to p (park) and then desired gear and the battery light illuminated. I tried to restart in park but jeep would not start. After about 15 minutes my jeep started back up and ran normal. My concern is if I was driving 70mph on the highway with my children in the truck (which I have to do everyday as I work out of town) what would have happened??? Would I even be writing this right now? There was no warnings, no lights on, no indication my engine would fail while engaged what so ever. This is a huge safety concern!

Filed Sep 5, 2019 · Engine · OH

Jeep cherokee wouldn't start. It tries to turn over, all of the lights and the radio come on, but the engine won't start. I've tried jumping it and made sure there was enough gas, and still had no luck. Happened last week, had battery checked and it was fine.