The whole car stopped while on the highway going 70 miles per hr and would not start back up. I had recently had an oil change days before incident. Had the car towed to dealership and was told I had little to no oil. I advised them I recently had an oil change days ago how is that possible at the dealership. I was told that maybe a cap or something wasn’t placed back properly and there was oil leakage. They assured my car was fixed but now it runs rough and I have anxiety that my car will just shut down with no warning and also the low oil light never came on the car just stopped
2018 Jeep Cherokee: won't start
11 of the 692 complaints about the 2018 Jeep Cherokee describe won't start.
- owner complaints
- 11
- of this car's complaints
- 2%
- typical mileage
- 34,000
- recalls
- 1
Won't start by model year
What owners say
I had stopped at a stop sign & as I proceeded to pull out, the jeep came to a complete stop without any power. After pushing the jeep out of the road after several attempts to restart were unsuccessful, jumper cables were used & were still unsuccessful. A new battery was installed but the jeep still would not start. It was towed to the local dealership for repair after a local repair shop was unable to successfully diagnosis the problem. It was determined there was a short in the power transfer unit that caused a short that would blow a fuse causing the engine to shut down. I was almost 7 hours from home & just moments from getting on the interstate to drive that 7 hours home. There was no warning that anything was wrong with the jeep as all recalls had been done and no maintenance was due at that time. Thankfully, instead of coming to a complete stop unexpectedly on the interstate at 75-80 mph, it was turning from a stop sign in the middle of a 5-lane road just after any morning rush. Thankfully I was not on the interstate with a semi-truck behind me or I would not be writing this today. This issue caused my husband to miss a couple of days of work, 2 unexpected days at a hotel, food, gas & the repair charge to the dealership.
My jeep wouldnt start(05/04/2021) so I bought a new battery (05/05/2021).but I notice today (05/06/2021)that the clock had reset on it own( so I got to ne losing power) and my service shifter came on aa well while in motion
First incident, vehicle was parked, hence stationary. Vehicle would not start, lights would flicker and a a clicking noise would be heard when starting the vehicle. Vehicle was jump started and let it run for a while, then I shut it off to make sure everything is ok and it did not start again. Same flickering lights and clicking noise. Got it jump started again. Drove to autozone to have battery checked, while trying to park, vehicle just shut off with car on drive. Autozone employee tried to jump start vehicle and it would not start at all. Automatic locks would not lock or unlock the vehicle. Car was then towed to dealership. As of right now, unknown cause of vehicle incident.
Vehicle stalls at start of day after driving no more than a half a mile. This has happened for the past two days in traffic. Battery light comes on after stalls and does not start. Letting it sit for awhile it eventually starts. Battery was fully tested and holds charge. Decided to park vehicle and have it towed to dealer as to not risk traffic crash.
In march, driving down red road - car suddenly stalled and then shut down completely. As it was shutting down, I was able to move it to the right lane as to avoid the traffic. Called tow truck and when they came, went to jump the car and there was no need - car started. Went straight to the dealer and they said it's an issue with this car that I can't wait until the oil is low. Pandemic came so didn't drive much - last thursday, 7/18, I got in the car and it didn't start again - I waited a while and it hesitated starting. Finally started and went to do groceries. Leaving the store, the same thing happened, the car did not start at all, continued to try and it finally started. Took car to the dealer 7/17/20 - still 1,000 miles to go before next oil change and again, they said I have to do the oil change now every 2500 miles. The car has synthetic oil - I should not have to change every 2500 miles as the oil is also more expensive. Today 7/18, car did not start again, shut down completely. After several attempts it started and now the check engine light is on. Read online car has issues with the engine shutting down and stalling and there is a class action suit. I am afraid to drive it as it may stop in the middle of the road and it's a safety concern. Heading to the dealer again tomorrow morning because now the check engine light is on and continue to have the issue of the car not starting, shutting down and stalling.
Car stalled and the panel stated shift to park on panel and would not crank back. Tried multiple times and had a long hard crank and engine finally caught up and cranked. Shifted into park and went about 1000 - 1500 feet and it died again. Waited and tried to crank again and went to hard crank again before starting. Took to dealer and they claimed low oil. This is the reason for going dead. Stated I needed oil changes every 5k after I was told initially 10 k then at 1st oil change told 7500k and then at this problem they stated no it was definately 5 k. This time, panel lights up and says service shifter soon. All lights on drive shifter lights up. Not just on park or reverse or drive. All lights illuminated. They come and go. I also have smelled something burning the last day or so as well. Could not confirm yet. I will continue to watch out for this. 1st date 12/4/19 and serviced at dealer on 12/5/19 mileage 31146 and now this is 2/4/20 mileage today is 34116
Making a right turn, engine shut off no power, lights stated I must be in park to shift warning lights. The jeep would not start. I had experienced no prior issues before this happened. I called my husband who arrived and drove it home. I called the dealership and they basically told me this was a known issue with this motor and to check the oil. Upon checking the oil there was very little on the dipstick. Once again I contacted the dealership and was told I basically need to keep a check on the oil. This is a safety hazard!
The car stopped working while in motion in the middle of the street while turning towards my apartment complex. I had my daughter inside the car with me and I was afraid cars will come since I was in the middle of the street were cars pass by to enter the apartment complex. I was able to push the car after calling my dad who helped me take it to a safe spot and jump start the car. The car worked after doing a jump start and I was able to park it at my parking spot. The next day I was leaving to drop off my daughter to school and same thing happened again. I was inside the car coming out (in motion) and the car stopped suddenly and wouldn't turn. I called road assistance this time. They sent me a towing company to take it to the closest jeep dealership. Since the car was not able to turn on at all, they were not able to take it. They said the car need it a flat bed tow truck since it didn't start at all. They were able to tow the car 3 days later on saturday 12/07/19 by a towing company that had a flat bed tow truck and took it to the closest jeep dealership. The car is currently at orlando dodge jeep dealership and they said the win module needs to be replaced, the battery needs to be recharge and get new keys. I bought this car brand new with 0 mileages from jeep dealership only 1 year and 6 months old. I decided to buy a new car in order to avoid risks like these one of being left in the middle of the street/road with my daughter inside the car. Thankfully this did not happen in the middle of route I-4 were I normally drive.
When attempting to start the vehicle, the electrical system will shut completely down and a create a no start situation. It may take several attempts with the same result, a partial rotation of the engine before the system resets. I checked the battery voltage which was reading about 11.5 volts, when I attempted to jump the vehicle, I got the same result. It finally started after more than 5 attempts with jumper cables connected. Most other times, it will start after about 2 attempts without attaching any jumper cables. This is also after the auto start stop system stopped working a couple of weeks back stating the battery is charging even though it was fully charged.
Low pressure oil light comes on when turning. Once the car did not start, I had to get it towed, to find out the car was out of oil, though the display read low oil pressure is at 53%. I got an oil change and a little over a month, the light started to come back on.
Service bulletins that may apply
- 2.4L Excessive Oil Consumption XB1 Warranty Extension The
- Service 4wd Light On, AWD System Service Required Message Illuminated
- Water Quality When Mixed With Engine Coolant
- WiTECH Small Leak Verification Test (SLVT)
- 2.4L Excessive Oil Consumption XB1 Warranty Extension The
- Adapter
- Adapter
- 2.4L Engine Oil Consumption Test The
Related recalls
Engine and engine cooling: engine
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
- Risk
- If the oil pump fails, the engine will stall, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T65.
Recall number 17V670000 · Recall details
Questions about the 2018 Jeep Cherokee won't start
Is won't start a common problem on the 2018 Jeep Cherokee?
11 of 692 owner complaints about the 2018 Jeep Cherokee (2%) mention won't start. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2018 Jeep Cherokee?
There is 1 recall and 31 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Jeep Cherokee
Warning lights 91Stalling 83Oil consumption 33Loss of power 28Check engine light 27Jerking 24Engine failure 11Grinding brakes 10Transmission failure 10Adaptive cruise 8Hesitation 7Overheating 7Power steering loss 7Harsh shifting 6Fire or smoke 5Misfire 5
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