2018 Jeep Cherokee: loss of power steering

Filed Mar 18, 2023 · Engine · PA

Car stalling while driving, under all kinds of conditions, loss of power steering,brakes. Vehicle unsafe to drive.

Filed Jul 27, 2022 · Steering · FL

while driving about 50 mph, I suddenly lost steering and many alarm lights came on. the car was very difficult to steer and I had a difficult time to return home

Filed Jul 29, 2021 · Electrical, Engine · NC

Made a right turn onto a street and heard a single ding(the same ding it makes if seatbelt is off) then the car turned off, the red battery light briefly came on and then turned off. I rolled out of traffics way onto the shoulder and placed my car in park and tried to restart it. Car would not restart initially. After 3 tries the vehicle restarted and I was able to make it back onto the road. - the engine shut off and the power steering went out. these are available for inspection upon request. -The vehicle stalled in the middle of traffic so not only my safety but the safety of other drivers was at risk as my vehicle was turning a corner and not able to accelerate as other drivers came up behind me causing them to swerve. -the problem has not been reproduced or confirmed by a dealer or independent service center however my wife and I have experience the same issue at two different times. -The vehicle has been inspected by the dealership where the vehicle was purchased brand new and they were not able to provide an answer to the problem. -There were no warning lamps or other symptoms prior to the failure.

Filed Mar 8, 2020 · Electrical, Transmission · 32,800 miles · OK

When I put my jeep cherokee in reverse, my screen started glitching and then 'service shifter' came on my screen. When I looked down at my shifter, all the lights were lit up, so I put it in park and cut the engine off. When I started it it was gone. The next day, this came on again - as I started the car so I again, shut the engine off and restarted it. After getting 2 miles down the road, the service shifter came back on and not even 15 seconds later, my car abruptly put itself in park, my lights went haywire, my steering wheel went stiff as if there was no power steering available, all as I was slowing down to a stop since I've read about people wrecking after this light came on. I checked my VIN for a recall, but couldn't find one and I am not about to pay out of pocket for an unsafe hunk of metal. I'm still under warranty at 32,800 miles on my 2018 jeep cherokee, but I fully intend on letting every person I know that has an fca product to stay away from them if this does not become a recall. The pictures below are of the first time when I was backing up in my parents driveway. I didn't get pictures of the second time driving down the road because my focus was on getting home safely trying to not go over 25-30 MPH.

Filed Nov 18, 2019 · Engine · 25,000 miles · IL

My 2018 jeep cherokee latitude has been stalling due to high oil consumption (per the dealer). The stalls happen while driving when braking or making turns. There is no warning, the engine just shuts off, with loss of power steering. When this occurs, need to come to a complete stop, put the vehicle in park and wait a couple minutes. As you can imagine, this is extremely dangerous as it has happened on the highway and in city driving. In two scenarios, I was almost rear ended and in another, I stalled in the middle of a busy intersection. I've taken the jeep to my dealership who tells me that this is a known issue and they can't do anything about it. They suggested I do an "oil consumption test" to see if the engine is performing as designed, which entails me bringing the vehicle to the dealership every 1,000 miles to check oil levels (extremely inconvenient). I've also opened a case with chrysler/fiat who says I need to complete the consumption test before they can make any determination. I've researched this issue and there are hundreds of jeep owners complaining of the same issue. Chrysler/fiat needs to do something about this issue as it is extremely dangerous. Please let me know if there is any additional information needed.

Filed Oct 20, 2019 · Electrical, Steering · 12,200 miles · CO

We purchased a used 2018 jeep cherokee latitude (less than 13,000 miles) from a dealership in colorado springs on 10/17. On the way home, about 100 miles, the stop /start warning light and battery light went on about 8 miles from home going approx. 50 MPH. We decided to get it home. At the bottom of the driveway, we placed the car in reverse and noticed that power steering was not working. We turned off the vehicle and at restart, the warning lights were reset. We notified the dealership immediately and they recommended changing out battery. We drove about 15 miles to an auto parts store and bought the best battery they had for that vehicle. We did not use the jeep for the next day (friday). Saturday 10/19 we drove it down to denver (about 60 miles) with no problem. On the way home, again the stop /start warning light and battery light went on going approx. 60 MPH. We drove to a parking lot and made a turn into a parking spot. At that point power steering was operable. I placed the car in park and then in reverse and then noticed no power steering, I placed the car in drive and again no power steering. We stopped and restarted the vehicle and the warning lights were reset. About 2 minutes later while driving, I noticed that the driver's side seat warmer and rear defrost had both been switched on automatically.

Filed Jan 23, 2019 · Engine · 21,568 miles · SC

In november car completely shut off, having no steering and hard breaking. Took car in for this along with an oil change dealership stated this was a software update. They performed the update but failed to tell me anything else. Last week car did the same exact thing, called dealership spoke with the service manager and he informed me that chrysler had designed the car to shut off with no warning lights at all. The issue he said was the motor using oil at approximately 21,589 miles. I expressed my concerns with him and also called chrysler and they again told me the exact thing that it is not suppose to give you a warning it was made when the oil gets low the car will shut off. My concerns is me or someone else is going to be severely hurt or even killed. When I checked the oil level in my car it barely reached the end of the dip stick. Luckily I was on the street I lived on when this took place. I researched the complaint on line and this has been a problem since 2017.