2015 Jeep Cherokee: loss of power steering

Filed Sep 28, 2025 · Electrical, Engine · OR

The vehicle suddenly started showing parking brake, traction, ABS, and check engine lights after being started. Earlier in the day, I had also started the vehicle but cancelled the errands and returned to start it later when the dashboard and warning lights came on. Putting it in reverse, the steering was stiff as if in neutral. Never left the driveway as I wasn't taking a chance in steering or braking. The battery is less than a year old. This is the second time this has happened.

Filed Apr 2, 2023 · Steering, Transmission · CA

A few months after i got the car, a bump feels at first gear before 2nd gear starts, its been doint it till today, a vibration started a year ago, it hasn't gone away, power steering went out year and a half ago or so, its electrical so i had to change the whole part, went car is turned off you can hear the vibration sound for a second, some mechanics say the motor mounts are worn out, who kmows. For 2015 to have theese problems? I have older cars and dont have these problems, wonder what these can be. Guess just bad car and still paying it, good thing its still runs, just hoping not to break the road.

Filed Feb 28, 2023 · Transmission · FL

Power transfer unit failure. Very common and very expensive fix on 2015 Cherokee’s. This caused my vehicle to lose all power on the highway almost resulting in me being rear ended. With what seemed like divine intervention I made it safely to the shoulder with almost no steering capabilities and zero power.

Filed Oct 27, 2020 · Electrical, Engine · 105,891 miles · IL

Driving down the road not even 2 miles from home the car just shuts off. Only warning was a the auto start/stop warning light on the instrument panel. Was able to coast to the a atop sign with no power steering or power brakes. Before coming to a complete stop the car started up again once I sat for a min or two. I didn't get 1 mile from that stop sign when the car died again. Same warning light. This is could have been deadly had I made it to the interstate and it stalled there. This has happened more times than I can count. It typically happens on the first start of the day. The car will run and then start running really rough for no reason and usually stalls out.

Filed Oct 17, 2020 · Engine, Transmission · 58,185 miles · IN

While driving down the road several times the past month my vehicle has shut down. All lights stay on in car and headlamps etc. But the engine shuts down you lose power steering and when you go to crank the engine over it will do nothing for maybe 5 to 10 seconds before you here the belts and fans start to crank. Had the starter, alternator and battery tested. Replaced the battery and it still does it just not as often.

Filed Feb 9, 2020 · Electrical, Steering · 100,250 miles · MD

Since 2015 when the jeep was purchased I have had several times when the rpms would go up to 3 or 4 and I was not accelerating the gas when it happened. It acted like transmission problems . The jeep dealer could not fine anything wrong and would update the computer, it would last for several months and then the same thing would happen. On saturday february 8th 2020 I parked the car in a parking lot and returned 3 hours later to a car that would not start , lights would work and the battery appeared dead. I got a hotshot to try to start the car. It did start but there was no power steering , no power brakes, the engine was running rough and the lights were clicking off and on. The code stated service transmission restart in park with vehicle at zero speed. And would change to service park brake. When I turned off the car it would turn on again and it was towed to the jeep dealer and they will look at it on monday feb, 10th. I will know more at that time.

Filed Jan 26, 2018 · Electrical, Steering · 34,000 miles · FL

Was driving car and came to a stop light. Auto on/off activated at stop light. When I released brake car tried to turn on, but stalled. Put car in park and started car. Drove to dealership. They performed updates on car. Got car back cruise control would not activate. Took car back cruise control started working they said no problem found. Was driving car and applied brakes with cruise control on. When I released brakes car accelerated forward towards car in front of me. Had to slam on brakes. Took car back to dealer, they replaced brake switch.got car back and had problems with transmission shifting. Dealership says nothing wrong with car. Got car back drove car for a month and a half or so then power steering went out while driving in parking lot. Took to dealer, they said it had a bad steering rack. National back-order for 5 months. They were able to get the part within a month and a half. Car seems to have many electrical issues that affect safety operations.

Filed Aug 25, 2017 · Steering, Transmission · 5,000 miles · AL

Tl* the contact owns a 2015 jeep cherokee. While driving various speeds, the vehicle jerked forward while shifting gears. The contact stated that the rpms increased rapidly while attempting to switch gears. Jim burke dodge chrysler jeep ram of burmingham, alabama was made aware of the failure and could not duplicate the failure. The dealer performed a software update. The manufacturer was not made aware of the transmission failure. On another occasion, while driving approximately 65 MPH, the "power steering off" warning indicator illuminated without warning. On another occasion, while driving 45 MPH, the power steering failed and the steering wheel became very difficult to steer. The contact pulled over to the left side of the road and restarted the vehicle to correct the failure. The vehicle was taken to the same dealer where the source of the failure was not determined. The manufacturer was made aware of the power steering issue and stated that the vehicle was no longer under warranty. The failure mileage was approximately 5,000.

Filed Mar 12, 2016 · Brakes, Engine · 1,070 miles · NV

Engine shuts down stalls out while driving no warning on roadways freeways no power steering or brakes serious injury or death could be a result.

Filed Feb 14, 2016 · Acceleration, Electrical · 200 miles · CA

My 2015 jeep cherokee latitude shut off on me while I was driving not even a full week of owning it. The vehicle gauges go to zero and I loose power steering and when I apply the gas pedal nothing happens. All I am able to do is press the brake pedal and hopefully not have anyone behind me so that I can try and pull over with no power steering. I have taken it into the dealer on several occasions showing them both video and photo documentation of what is happening and they have been unable to duplicate this issue and have not provided me with an alternative as to getting another vehicle or my money back. The vehicle first shut off on me 18sep2015 and has continued to do so on the highway and on city streets with the most recent time being 14feb2016. I have all of my documentation of every time its been in the shop for the same problem with no resolution being provided.

Filed May 29, 2015 · Brakes, Driver assistance · 5,601 miles · MI

4/3/15 transmission recall work completed. 4/25/15 car would not shift properly. Email of notification from jeep at time light came on read: malfunction indicator light indicates your vehicle needs service, prolonged driving could cause damage to the engine control system. Car taken to local dealer 4/25/15-5/8/15 transmission replaced. 5/13/15-5/15/15 no power steering, ABS and no 4 wheel drive available dashboard lights on. No email from jeep stating lights on. Email from jeep had been automatically sent at time engine light was activated. When service person was informed he said it was because battery had been disconnected for transmission work and I'd have to reload app. Service center states no history of dashboard lights on but did have history of a loss of communication. This is why the car had stopped email notification to me. The car no longer is communicating with it's programmed computerized parts ie; it's doing whatever it wants. 5/14/2015 contacted jeep given case mngr[xxx]contact number 1‑800‑763‑8422 ext [xxx], email [email protected] case#[xxx]. [xxx] informed me he would send case in for review. 5/19/15 ABS and traction control dashboard lights on. Pictures taken of dashboard with lights on because of history of loss of communication indicated. Car no longer recording dashboard lights on and service department keeps telling me no light indicator on. 5/20/2015 sensor replaced. 5/20/2015 call to case mngr no answer or call back from casemngr. 5/22/2015 ABS and traction control dashboard light on. Jeep emailed me at time of dashboard light on. I did not reload app as instructed. Car started communicating again on it's own. 5/22/2015 jeep informed me no refund, no replacement. They want to continue to fix it. This car is not safe. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Apr 7, 2015 · Brakes, Transmission · 2,450 miles · CA

I had just descended in center city heavily congested traffic from the entrance pass. About a 2000 foot decent. I was entering a traffic circle and slowed for traffic, pushing down on the brake pedal, it kicked back at me with substantial force. The pedal the went to the floor board. I had no brakes, and drove into the curb to stop the car. The jeep has no emergency brake system only an electronic park brake. I found the same problem 2 months before ( at 1200 miles) when the transmission overheated and shut down all power, and left me with no steering or brakes on a narrow mountain road, and almost go me killed.( diagnosed by repairing dealer as a "defectively manufactured transmission" and replaced it). I had jeep towed to nearest dealer. He could do nothing for that day. Called,next day, he said the problem was a "defective power brake booster", maybe have the part and repair done in a week. Second time hotel and cab home ( now at $800) on me. Big too bad, nothing we can do from chrysler. The repairing dealer returned the jeep on 27th. Selling dealer called to say all was perfect.picked up and drove 50 miles the transmission began to howl like a banchee. Dealer diagnosed problem as a " defective transmission mount". Same dealer just replace the transmission 2 months ago. Still waiting for car to be repaired and returned. The 2015 jeep cherokee is a dangerous and life threatening engineered vehicle. Chrysler can not have any form of quality control, if 3 major components fail within 2600 miles as "defectively manufactured". The zf 9 speed transmission is a disaster and causing problems everywhere. The chrysler corporation and dealer network is corrupt, non trustworthy, untruthfully, and noncareing from the top down. I would never recommend or buy anything from chrysler again and would give most anything to get my money back.