2015 Jeep Cherokee: transmission slipping

Filed Aug 6, 2026 · Transmission · MO

Slipping of transmission

Filed May 4, 2026 · Transmission · 154,000 miles · FL

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving the vehicle the warning message "Service Four Wheel Drive" had displayed. The vehicle was taken to the local dealer who performed a software update but the warning light remailed illuminated. The contact retrieved the vehicle and later experienced transmission gear slippage and grinding. The cause of the failure was not determined. The manufacturer was not yet contacted. The failure mileage was 154,000.

Filed Jul 14, 2025 · Transmission · 142,000 miles · OH

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 65 MPH, the transmission slipped into neutral, and the check engine, ABS, and traction control warning lights illuminated. The message "Service Transmission" and "Service Parking Brake" were displayed, and the vehicle lost automotive power. The contact pulled over and restarted the vehicle. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the transmission wiring harness was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 142,000.

Filed Sep 24, 2024 · WI

I’m not sure what component failed as it is linked to many. My 4 wheel drive is out. The differential pump needs to be replaced. It is available for inspection. My safety was put at risk by my car slipping and I drove into a curb thankfully no one was hurt! I took it into my repair shop and it was confirmed the differential pump needs to be replaced. None of the federal employees had to investigate the car as it wasn’t in an accident. There is a 4 month wait time to get my part so this must be an issue with lots of jeep owners! My service 4 wheel drive light would go on and off when hitting bumps a week before this happened. It still goes on and off as I can’t get it replaced because I cannot obtain the part because it’s on back order for four months! Please help us keep owners get this problem resolved!

Filed Jul 14, 2024 · Electrical, Transmission · OH

The service shifter light comes on intermittently on my 2015 jeep Cherokee latitude. Service shifter light comes on dash and all lights on the shifter assembly are solid red. The service shifter light will not go off until the car is turned off and back on. It causes the heads up display to be blocked until the vehicle is turned off to reset the lights. The transmission feels like it is missing a gear or slipping between gears just before the service shifter light comes on. It does not have a solid time that it comes on. You can be driving down the road and it just comes on or you can be putting the car into reverse and it comes on. The jumper and bezel along with the shifter assembly has been replaced 2 times already. The first time it was replaced at my cost on April 8, 2022. The second time was replaced on November 30, 2023. My vehicle will be going into the dealership again because the service shifter light has come on again on July 14, 2024. This is a known issue and no one is doing anything about it after 90 plus complaints have already been filed with you.

Filed Mar 22, 2023 · Transmission · 108,000 miles · WI

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 40 MPH, the vehicle jolted and shook abnormally. The contact stated that the vehicle did not lose forward momentum, and that there were no warning lights illuminated. The contact stated that jolt felt like the transmission was slipping. The contact had taken the vehicle to a local dealer and diagnosed; however, the mechanic was unable to duplicate the failure. The dealer replaced the battery however, the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 108,000.

Filed Aug 12, 2022 · Transmission · 78,000 miles · MD

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at 20 MPH, the transmission slipped to neutral (N). There was no warning light illuminated. The contact was able to veer to the side of the road. The contact shifted to park (P) and shifted back to drive (D). The contact was able to continue driving. However, the failure reoccurred several times. The contact stated that at times, he would need to turn off and restart the vehicle in order to resume driving. The vehicle was taken to an independent mechanic where it was diagnosed that the failure was associated with the federal safety agency Campaign Number: 16V529000 (Power Train). The contact became aware that the recall repair was previously completed on the vehicle. However, the transaxle range sensor wire harness was never replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 78,000.

Filed Jul 21, 2022 · OK

The foam that is minimally-glued into the headrest popped off of the shell after a couple months of use. We were able to hold it in place with the fabric cover for several months. then the foam began slipping and ultimately cracked in half. We were unable to keep it in place after that. We have photos of the damage. The seat has been destroyed per the request of the manufacturer. Once the headrest is raised above the level of the outer seat shell, any amount of pressure or holding on to the headrest causes it to bend and flex. I believe this allowed the headrest foam to pop off. Without the foam in the correct location, there is not appropriate padding for the child's head in an accident. A report was made to Chicco. Though outside of the warranty period, Chicco replaced the seat.

Filed Aug 26, 2021 · Transmission · FL

When you are stopped at a light waiting to go, the 2015 Cherokee Trailhawk delays going. Sometimes when it is in second gear it stays there too long before shifting.Sometimes the 2015 Cherokee Trailhawk jerks into gear as it feel like someone has run into the back of the truck. Today following start up, putting the 2015 Cherokee Trailhawk into reverse, no power at all. The dash lit up stating," 4 Wheel drive system temporarily unavailable, Service transmission , Service parking brake", the MIL light on the cluster panel is lit, the drive light is blinking on the dash and on the gearshift. I was in fear for my safety as I had to restart the 2015 Cherokee Trailhawk 3 times to travel 11 miles. I drove with my emergency flashers and had to pull off to the side of the road to restart the truck.The 2015 Cherokee Trailhawk is also jerking into gear when I put it in reverse. There was a recall for the Power Transfer Unit that involved a software update that was completed 1/2020. Following the software update, the truck rand smooth for approximately 8 months, then the transmission started to slip again. Although this problem was never resolved.I recently received a notice from Jeep that the Power Transfer Unit warranty has been extended to 8 years /150,000 miles. This 2015 Cherokee Trailhawk only has 48,000 miles on it. I have a pending service appointment for 8/30/2021. I am going to have the dealer replace that part hoping it will improve the safety of the vehicle.

Filed Dec 27, 2019 · Transmission · 65,000 miles · KS

Since new, we have had problems with the transmission hesitating and lurching. From a stop, or from a slow speed such as when coming out of turning a corner, the transmission will hesitate to "hook up", as though it is slipping, then suddenly throw you forward as it "hooks up / catches". It is very dangerous at an intersection when you may be trying to get through the intersection as cross-traffic is coming, and your car will not move at the speed you need it to, then suddenly it will lurch forward. At other times, the transmission will clunk at 40 MPH as though someone has struck the car from behind. We have had the software flashed by the dealership two or three times. Usually this worked for a short period of time, but the problem always returns. The second transmission issue is that the shifter will malfunction, while driving the car, and throw an error code of "service shifter". When this happens you do not know what gear you are in. Again, very dangerous. All of these problems occur when the vehicle is in motion.

Filed Apr 7, 2019 · Transmission · 19,000 miles · UT

This happens randomly on highway roads most times when at a stop light or sign. When its time to go you push on the gas it dose not move for a second then lunges or jerks into gear,also in the lower gears it seams to not shift wright feels like the transmission is slipping. It is going back to the dealer for the third or forth time april 10 / 2019. Dealer tells me they cant find anything wrong.

Filed Jan 4, 2019 · Acceleration, Transmission · 50 miles · FL

When I start the car in the morning stationary, the car leaps forward and then the car rocks back and forth. Ive complained about this before but dealer could not replicate issue since the issue usually only occurs when engine is cold. Also, transmission slips and revs when in motion changing speeds using cruise control. The jeep has always done this since ive owned it.