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2015 Jeep Cherokee: key fob or push-button start problems

11 of the 1,794 complaints about the 2015 Jeep Cherokee describe key fob or push-button start problems.

owner complaints
11
of this car's complaints
1%
typical mileage
31,000
recalls
1
Is there a fix? There is 1 recall and 149 service bulletins for this area of the car. See below

Key fob or push-button start problems by model year

What owners say

Filed Jul 3, 2022 · Electrical · CA

I open the car with key fob and vehicle dash lights up when I go to start vehicle everything goes black and vehicle will not start. The battery in vehicle has been checked and in good condition I replaced key fob battery still does not work. This has happened a couple times and then vehicle will magically start. I am generally stuck for a while before we can get it going . I have tried putting fob against starter button to start doesn’t work, I have pressed brake hard, still noting leaving me stranded at night

Filed Jan 30, 2022 · Brakes, Electrical · TN

I’m following up from my previous complaint #11446148. They replaced body control module, radio frequency hub, ignition switch, key fob to ignition switch to resolve a no crank, no power issue. While at the dealership, we were told the Powertrain Control module needed a reprogram per recall W20. Now the dealership is saying the traction and ABS lights are on and the ABS module won’t recognize the VIN number. This is a 2015 jeep. There is an obvious manufacturers flaw in their design configuration for all of these computers modules to fail. The pcm reprogram recall seems to have created addition electronic errors that now are estimated at over 3000$ in repairs. Please investigate these issues. My car has been in the shop since October 19, 2021 which is almost 4 months. These repairs are extreme for a 6 year old vehicle.

Filed Jul 9, 2021 · Acceleration, Electrical · KY

Service Shifter lights up on the instrument panel as well as the check engine also stop/start not ready. 4x4 not available exhilarates and UN exhilarates all by its own. Shifts hard and jumps hard when I take off at a stop light don't wanna come out of park unless I take my finger and flip up a plastic thing down inside the shifting housing. And the key fobe won't come out of the key switch. No it hasn't been in a crash yet but it's one looking for a place to happen if jeep don't have a recall. Yes my jeep has been confirmed by the Dodge dealership in Lexington Kentucky. They say that it needs a new shifter put in it I'm taking it to the dealership this coming Thursday

Filed Jul 16, 2020 · Driver assistance, Electrical · 31,000 miles · AZ

Auto shut down while in left turn lane, waiting for light to turn green. Auto seems to stall out after idling (ie: after leaving drive thru, traffic light). Will not restart, all dash indicators come on. Air, radio, windows still functioning. Had help pushing car out of traffic. 55 minutes later in 117 degrees auto started. Next morning auto would not start, all dash indicators come on again. Had use the key fob trick to start. This has happened in 2019 as well first time, may 1, 2019, towed to dealership, left there for 2 days, nothing found.

Filed Aug 27, 2019 · Electrical, Engine · 103,000 miles · MS

Tl* the contact owns a 2015 jeep cherokee. While driving 35 MPH, the check engine indicator illuminated. Two days after the failure, the service shifter indicator illuminated. The contact mentioned that the gear selector lights illuminated red. When the vehicle was restarted, the vehicle operated normally. The contact also mentioned that the key fob needed to be replaced twice. The vehicle was taken to griffis motors, inc. (1012 holland ave, philadelphia, ms 39350, (601) 656-4244). The vehicle was not diagnosed, but the contact was informed that the thermostat may need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 103,000.

Filed Jul 16, 2019 · Engine · 93,759 miles · CA

My vehicle was parked in the garage and was turned off. I was placing laundry in the washer right by the garage. All of the sudden the vehicle started. I would not have known it had started if the engine had not been racing and I was only separated from it by the laundry room to garage door. I suspect the engine started when something in my pocket pressed on the key fob. This is very dangerous. It appears that the key fob isn't designed correctly, the key on the key fob that will start the vehicle should be depressed so items in ones pockets can't press the key that's used to start the engine. This needs to be corrected either through disabling the remote start or providing a key fob that won't allow this dangerous condition to occur. The vehicle was stationary turned off in my garage when it started.

Filed Nov 5, 2018 · 40,000 miles · MN

Key fobs don't work as they should. Remote start only works occasionally , indicates "key fob not detected" when I am trying to start the car although I am holding the fob in my hand, won't open the door when I touch the door handle or push "unlock", won't open the tail gate etc. Sometimes the fob will work but not often. New batteries have been installed.

Filed May 16, 2016 · Engine · NY

The 2015 vehicle was parked in closed garage and key fobs was left in car cup holder. Car started itself and did not turn off ran in a closed garage for over and hour. This is a real severe issue that the car should have alarmed or shut itself off after 10 minutes my family could have been dead and not be able to talk about it. Luckily this was caught before harm was done. This is not a mistake that can be undone. The car also had an issue with the throttle it would rev to 3-4,000 rpms when in park after we pulled it out of the garage. Couldn't be driven as it would havelost.control with the throttle sticking. Car dealer says it's fixed throttle replaced and all is well. But it is not I cannot park that car in my garage and that is not acceptable for me. Car dealers don't work with people, they just want to fix the recalls and for you to go away. Something has to be done! People need to be taken seriously especially when. It comes to carbon monoxide levels.

Filed Jan 10, 2016 · Engine · 3,800 miles · NY

I was traveling on a major highway at 65 MPH when the engine shut off. I put the jeep's transmission in neutral and it would not start. I was able to pull to the right side of the road safely since it was very light traffic. I tried starting the jeep with the transmission shifter in park and nothing happened. I removed the key fob from the start/run switch and tried locking & unlocking the car doors, and nothing happened. I tried the remote start button,and again, nothing happened. My wife gave me her key fob and the jeep started right up and ran okay. There were no lights on the dash showing any problems. When I got to my destination after another 10 minutes of travel I tried my key fob again and the jeep started okay. I used my key fob on the return trip of 67 miles with no problems. There is an unknown cause of the incident. Could it be the key fob or the electronics that control engine running mode?

Filed Oct 7, 2015 · Acceleration, Electrical · 13,000 miles · VA

Tl* the contact owns a 2015 jeep cherokee. The contact stated that both key fobs would fail to start the vehicle and rear brake light failed the vehicle was taken to the dealer. The dealer replaced the brake light and noticed that the failure persisted. Several days later, the vehicle stalled without warning. The vehicle was taken to the dealer again where it was diagnosed that the entire transmission needed to be replaced. The vehicle was repaired. The contact stated that the vehicle independently accelerated without the accelerator being depressed. The vehicle was not repaired. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 13,000.

Filed May 27, 2015 · Engine · 4,000 miles · OH

I am writing to express a "safety issue" relating to the push button start our new vehicle. While we are very happy with our vehicle, we recently had a scare with it. Both my husband and I are hearing impaired & I feel it is a safety risk to have a push button start vehicle as number one we park our jeep in our attached garage. It can be easy to forget to push the engine off & it has happened once already and we were lucky to catch it within several minutes due to going back out to the garage to get something. We do have a remote start on our vehicle as well. When we recently went on vacation, due to being in a rush the vehicle was not turned off & it appears to have ran until it ran out of gas. It did start when we arrived back a week later, but we did not make it to the gas station before it ran completely out of gas. Why can't the engine shut completely down if the key fob is more than five or ten feet away from the vehicle? (or similar with the remote start being within so many feet to start, why not also shut down as well as start?)

Service bulletins that may apply

Related recalls

Electrical system: softwareReported May 17, 2018 · 4,815,661 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall number 18V332000 · Recall details

Questions about the 2015 Jeep Cherokee key fob

Is key fob or push-button start problems a common problem on the 2015 Jeep Cherokee?

11 of 1,794 owner complaints about the 2015 Jeep Cherokee (1%) mention key fob or push-button start problems. The model year with the most reports is 2015.

Is there a recall or service bulletin for this on the 2015 Jeep Cherokee?

There is 1 recall and 149 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Jeep Cherokee

Jerking 232Check engine light 203Stalling 136Harsh shifting 132Hesitation 112Transmission failure 100Won't shift 79Loss of power 70Sudden acceleration 49Warning lights 48Grinding brakes 40Slipping 40Adaptive cruise 36Fire or smoke 35Headlights 35Won't start 34Start-stop 32ABS 19Engine failure 19Overheating 19Oil consumption 18Power steering loss 13Knocking 11Misfire 11Airbag light 10No deployment 10Water leak 10Shudder 9Brake failure 8Door locks 8Steering lock-up 7Sunroof shattered 7Backup camera 6Screen failure 5Whining noise 5Wipers 5

All model years of the Jeep Cherokee

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