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2015 Jeep Cherokee: start-stop system problems

32 of the 1,794 complaints about the 2015 Jeep Cherokee describe start-stop system problems.

owner complaints
32
of this car's complaints
2%
typical mileage
10,524
recalls
1
Is there a fix? There is 1 recall and 149 service bulletins for this area of the car. See below

Start-stop system problems by model year

What owners say

Filed Apr 25, 2024 · Brakes, Electrical · MA

The Electronic Parking Brake has malfunctioned because water has leaked into the liftgate. Jeep is replacing the power liftgate module because if water leaks into the car, this could cause a fire if the water reaches the module. Water is in my car and has destroyed the e-brake system causing it to go on and off unexpectedly and now I can't drive the car. According to an ODI Resume, "On May 11, 2016, the manufacturer released a Technical Service Bulleting (ODI #10191415, FCA #08-060-16) that instructs dealers on replacing the EPB module and inspecting the electrical connector for corrosion if a customer describes having the EPB not releasing." Jeep is willing to replace the Power Liftgate Module - Recall 49A - but not the EPB for the exact same reason. The dealer agrees with my assessment, but without Chrysler willing to cover the cost, they are not able to replace the EPB system for free and want to charge me $1000. Several lights are going off on the dashboard - Service Park Brake, the Brake light and now the Stop/Start function is disabled.

Filed Mar 5, 2023 · Brakes · MO

In June 2022, my electronic parking brake engaged and would not unlock. On the dash, the Parking Brake light, the Brake light and the Stop/Start light were all illuminated. I was unable to drive the vehicle. I had to have AAA tow it to the dealer to find out what was wrong with it. The dealer I took it to had to install a new Parking brake module and rewire 32 pins on the new connector. They informed me that there was corrosion on the unit and did not find any water in the compartment area. My vehicle is a 2015 Jeep Cherokee and at the time of the repair it only had 40,649 miles on it. I had to pay right at $1,200.00 for this repair and I feel I should be reimbursed from the manufacturer since the vehicle was only 7 years old and has low miles. This will happen again if they don't come up with a fix for it.

Filed Oct 31, 2022 · Airbags, Brakes · TX

this vehicle shows all recalls have been completed. however, every time it rains, the hatch compartment fills with water. 10/30/2022, my electronic parking brake light came on and the vehicle was stuck in park. Once we got the car home, I opened the hatch and removed the spare tire; there was standing water in the area from rain. This morning I was leaving for work an d the following lights came on; 1) Service 4WD 2) Service electronic Parking Brake 3) Service Airbags 4) Service Front Collision system 5) Service auto start stop 6) Adaptive Cruise Control not available 7) cruise/ fcw unab=vailable- service required This vehicle has been a complete nightmare. I did record the event as we used a shop vac to remove the water. the Service 4 wd light comes on and goes off randomly daily; the PTU was "flashed" but the problem continued. I have contacted the dealership only to be told all recalls are complete and I must pay for the additional repairs. I have contacted Jeep and have had zero resolutions.

Filed Oct 7, 2022 · Body, Brakes · VA

Was driving home for lunch and stopped at traffic light. Parking brake self-engaged and would not release. I could not move the car in either direction. Repeated attempted to get parking brake to release by pushing/pulling on switch. Finally turned off car (sitting in moving traffic) and when I restarted the brake released. Was able to get car home and parked. Called my regular mechanic and got it in yesterday, but again brake wouldn't release (it had not been set) without turning car off and on. When my repair shop took the components apart, it revealed that water had leaked down into the computer system that controls the parking brakes (had various flashing lights on dash -- odometer/stop/start signal, etc.) and damaged the circuitry. The repair shop called to explain this problem and noted that the federal safety agency had begun and investigation into this problem in July and had about 80 cases under investigation at that time -- apparently a body-weld issue causing leak into that component. Prior to this locking up, a service parking brake light had come on intermittently for a couple of days. My wife and I were both at risk and just fortunate this didn't lock up while on the interstate which we drive regularly. Have called local Jeep dealer where we bought it and they claim they have heard nothing about this and the earliest we can get in is 10/18. Our mechanic has temporarily disabled the parking brake (both electronically and mechanically) so that the vehicle is drivable, but said he wouldn't advise driving on it very long this way, due to the other warning components that are now compromised.

Filed Jan 13, 2022 · Engine · 83,000 miles · OH · crash

The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to accelerate, the vehicle stalled without warning. The vehicle was able to restart the vehicle. The failure recurred multiple times. The contact mentioned that the "Stop/Start function won't work" warning message illuminated. The contact mentioned that once the vehicle was able to operate another vehicle crashed into the vehicle. A police report was filed. The air bags did not deploy. The contact stated that there were no injuries sustained. The vehicle was towed to an auto shop. The dealer was not notified of the failure and the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.

Filed Jul 9, 2021 · Acceleration, Electrical · KY

Service Shifter lights up on the instrument panel as well as the check engine also stop/start not ready. 4x4 not available exhilarates and UN exhilarates all by its own. Shifts hard and jumps hard when I take off at a stop light don't wanna come out of park unless I take my finger and flip up a plastic thing down inside the shifting housing. And the key fobe won't come out of the key switch. No it hasn't been in a crash yet but it's one looking for a place to happen if jeep don't have a recall. Yes my jeep has been confirmed by the Dodge dealership in Lexington Kentucky. They say that it needs a new shifter put in it I'm taking it to the dealership this coming Thursday

Filed Feb 18, 2021 · Electrical, Engine · 30 miles · WA

I frequently get a warning light and screen that says 'automatic start stop is unavailable'... This is usually as I'm driving not even when the vehicle is stopped. Random and usually every time I'm driving it happens at least once

Filed Jan 23, 2021 · Electrical · 26,000 miles · NY

Auto start/stop system engages while parking. Dash board brightens or dims at random

Filed Oct 27, 2020 · Electrical, Engine · 105,891 miles · IL

Driving down the road not even 2 miles from home the car just shuts off. Only warning was a the auto start/stop warning light on the instrument panel. Was able to coast to the a atop sign with no power steering or power brakes. Before coming to a complete stop the car started up again once I sat for a min or two. I didn't get 1 mile from that stop sign when the car died again. Same warning light. This is could have been deadly had I made it to the interstate and it stalled there. This has happened more times than I can count. It typically happens on the first start of the day. The car will run and then start running really rough for no reason and usually stalls out.

Filed Jun 25, 2020 · Electrical, Engine · 85,000 miles · OH

While driving vehicle on highway at 55 MPH dash lights start blinking on then off several times. As I lifted my foot off the accelerator the vehicle completely shut off right in the middle of the highway! I shifted into neutral and restarted engine. Then as I stopped at a red light the engine shut off again while auto start /stop was disengaged as I restarted the auto start stop light came on and vehicle started. I continued to drive the vehicle. As I drove the dash lights continued to flash on and off, now the engine light came on and will not go out? The vehicle is a safety hazard to both my family and other motorists, as to the fact that the engine shuts down at will with out notice or warning of any type. Thank you please help me I do not want to die from a crash because of this problem!

Filed May 11, 2020 · Electrical, Engine · 35,337 miles · MN

Car is equipped with a stop start feature to conserve fuel usage when the brakes are applied and held at a stoplight the engine stops running as it should. The problem is the stop start feature no longer functions as designed. This feature has failed in the past and repaired march 2018. Functioned normally until october 2019 and remains in a not working condition as of may 2020.

Filed May 10, 2020 · Transmission · 67,321 miles · MN

The vehicle sometimes hesitates to accelerate when stepping on the gas after coming to a rolling stop or a complete stop. This happens with the auto start/stop off. I just purchased the vehicle and this happens almost every other time I drive.

Service bulletins that may apply

Related recalls

Electrical system: softwareReported May 17, 2018 · 4,815,661 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall number 18V332000 · Recall details

Questions about the 2015 Jeep Cherokee start-stop

Is start-stop system problems a common problem on the 2015 Jeep Cherokee?

32 of 1,794 owner complaints about the 2015 Jeep Cherokee (2%) mention start-stop system problems. The model year with the most reports is 2019.

Is there a recall or service bulletin for this on the 2015 Jeep Cherokee?

There is 1 recall and 149 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Jeep Cherokee

Jerking 232Check engine light 203Stalling 136Harsh shifting 132Hesitation 112Transmission failure 100Won't shift 79Loss of power 70Sudden acceleration 49Warning lights 48Grinding brakes 40Slipping 40Adaptive cruise 36Fire or smoke 35Headlights 35Won't start 34ABS 19Engine failure 19Overheating 19Oil consumption 18Power steering loss 13Knocking 11Key fob 11Misfire 11Airbag light 10No deployment 10Water leak 10Shudder 9Brake failure 8Door locks 8Steering lock-up 7Sunroof shattered 7Backup camera 6Screen failure 5Whining noise 5Wipers 5

All model years of the Jeep Cherokee

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