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2015 Jeep Cherokee: airbags did not deploy in a crash

10 of the 1,794 complaints about the 2015 Jeep Cherokee describe airbags did not deploy in a crash.

owner complaints
10
of this car's complaints
1%
typical mileage
83,000
recalls
1
Is there a fix? There is 1 recall and 2 service bulletins for this area of the car. See below

Airbags did not deploy in a crash by model year

What owners say

Filed May 6, 2024 · Airbags · 111,000 miles · OK · crash · 1 injury

The contact owned a 2015 Jeep Cherokee. While the contact's husband was driving at unknown speeds, the husband accidentally stepped on the accelerator pedal and the front bumper crashed into a brick wall that was in front of the contact's air conditioning unit. The air bags did not deploy. The contact's husband sustained cuts, bruises, and neck injuries. The vehicle was towed to a collision shop. The vehicle was destroyed. There was a police report filed. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer's representative pulled the data recorder from the vehicle and an assessment was made of the data from the crash. The failure mileage was approximately 111,000.

Filed Sep 18, 2023 · Airbags · 115,020 miles · MA · crash · 1 injury

The contact owned a 2015 Jeep Cherokee. The contact stated that while driving at 35 MPH, the contact drove into the next lane and crashed into another vehicle because of an off-tire rod. The air bags did not deploy. The vehicle was going 35 MPH at the time of the crash. The vehicle was towed to a lot. No warning light was illuminated. A police report was filed. One person was injured. The driver has had a head and rib injury. Medical Treatment was needed for the injury. The contact had got an mri for her ribs and took Tylenol for her head. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and have not reached back out to the contact yet. The failure mileage was approximately 115,020.

Filed Jan 21, 2023 · Airbags · IL · crash · 2 injuries

During an accident, the air bags failed to deploy when hit by a Dodge Ram 2500. The vehicle was totalled by the insurance company, and the insurance company took ownership of the vehicle.

Filed Jan 13, 2022 · Engine · 83,000 miles · OH · crash

The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to accelerate, the vehicle stalled without warning. The vehicle was able to restart the vehicle. The failure recurred multiple times. The contact mentioned that the "Stop/Start function won't work" warning message illuminated. The contact mentioned that once the vehicle was able to operate another vehicle crashed into the vehicle. A police report was filed. The air bags did not deploy. The contact stated that there were no injuries sustained. The vehicle was towed to an auto shop. The dealer was not notified of the failure and the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.

Filed May 2, 2018 · Airbags · 68,000 miles · AL · crash · 1 injury

My daughter wrecked on 4/11 and her jeep rolled twice in which the front and side airbags didn't deploy. The roof smashed into her head rest resulting in a concussion, fractured hip, and torn hamstring. She was lifelighted. I contacted jeep and they conducted an investigation and they believed the airbag system operated properly. The wreck report and copy of jeep's report is included.

Filed Apr 12, 2018 · Airbags · 97,000 miles · IL · crash

I was on the highway a pickup pulled out in front of me and I hit her head on. I was at around 40-50 MPH when my jeep impacted. The impact was significant enough to rupture the radiator and the front brakes blew out. The airbags did not deploy. I have reported the no deploy to jeep.

Filed Feb 15, 2018 · Airbags, Body · 38,000 miles · PA · crash

Jan 7 my son had head on crash with dodge hemi truck. The truck was totaled and car was 10 grand in damage, my car airbags did not deploy trooper and other person in crash was shocked. Auto body shop instructed me to contact chrysler, and they came said normal the trans sensor has been major issue now I am worried this sensor is defective also and no one will listen. I actually typed a longer description 2 other times and your site deleted it if this goes thru I will type the details again *bf

Filed Apr 28, 2017 · Airbags, Body · 98,000 miles · NC · crash · 3 injuries

My son and I were in front and side impact crash with another vehicle on 4/24/17 with significant damage but no airbags deployed in our vehicle. Attached are a few photos of both vehicles for reference. We were driving a 2015 jeep cherokee and were hit by a driver who hydroplaned in a 2011 hyundai elantra. The reporting officer estimated my speed at impact was 40 MPH. Airbags deployed in the other vehicle but not in ours. Considering the damage to the vehicle, force of impact and estimated travel speed at impact, I feel the jeep airbags failed from a safety standpoint and would like to know how to go about investigating this further with jeep. An accident report is available but did not upload due to the sensitive information contained within (VIN #'s, names, insurance policy numbers, etc); however, the report can be provided under separate cover if needed.

Filed Jan 4, 2016 · Airbags, Electrical · 4,000 miles · GA · crash · 1 injury

Tl* the contact owns a 2015 jeep cherokee. The contact stated that while driving, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The contact also stated while driving, she blacked out and crashed into the rear of another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to her sternum, head and legs. Medical attention was required at the scene of the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.

Filed May 8, 2015 · Body, Suspension · 800 miles · CA · crash · 1 injury

A car turned left as I was going straight and struck me at the front left side of the vehicle. The impact broke my tired completely off the vehicle smashing both the front and the entire side of my car with enough damage for me to have to kick my door multiple times in order to exit the car. After the first impact I lost control since a tire was missing and the vehicle hit a semi truck head on. No air bags deployed. Car is totaled and has frame damage. I contacted jeep and they have since done an investigation and told me I was not going fast enough for air bags to deploy and are now not returning my calls. When the investigator called me after he inspected the vehicle he was shocked that I said the car was totaled. The car was brand new I had it for 15 days. There was a recall performed on the air bags the day before and when reviewing the receipt showed that they worked on the car for less than 15 mins but had my car for 6 hours? Stating the recall was previously performed even though when I brought my car in to have a security system installed few days prior they said the recall needed to be performed and I set the appointment up. There is no way I was not going fast enough to have my safety features work in my brand new vehicle but I was going fast enough for my axle to snap and my tire to become disconnected from the vehicle. Jeep will not return my calls so I must take further action. Please assist me and take this seriously no one should feel unsafe in their vehicles.

Service bulletins that may apply

Related recalls

Air bags: side/window: curtainReported January 28, 2015 · 230,290 vehicles affected
What is wrong
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Risk
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R05.

Recall number 15V041000 · Recall details

Questions about the 2015 Jeep Cherokee no deployment

Is airbags did not deploy in a crash a common problem on the 2015 Jeep Cherokee?

10 of 1,794 owner complaints about the 2015 Jeep Cherokee (1%) mention airbags did not deploy in a crash. The model year with the most reports is 1995.

Is there a recall or service bulletin for this on the 2015 Jeep Cherokee?

There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Jeep Cherokee

Jerking 232Check engine light 203Stalling 136Harsh shifting 132Hesitation 112Transmission failure 100Won't shift 79Loss of power 70Sudden acceleration 49Warning lights 48Grinding brakes 40Slipping 40Adaptive cruise 36Fire or smoke 35Headlights 35Won't start 34Start-stop 32ABS 19Engine failure 19Overheating 19Oil consumption 18Power steering loss 13Knocking 11Key fob 11Misfire 11Airbag light 10Water leak 10Shudder 9Brake failure 8Door locks 8Steering lock-up 7Sunroof shattered 7Backup camera 6Screen failure 5Whining noise 5Wipers 5

All model years of the Jeep Cherokee

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