2015 Jeep Cherokee: windshield wiper failure

Filed Oct 11, 2023 · Body, Electrical · 101,000 miles · WV

The contact owns a 2015 Jeep Cherokee. The contact received a recall notification of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled while merging. The contact’s wife was able to coast the vehicle to safety and then restarted the vehicle. All the warning lights illuminated. The contact then stated that the windshield wipers were inadvertently turned on. The dealer was notified of the failure and the contact was informed that he would receive a call back to schedule an appointment however, the contact was not notified. The dealer also confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was informed to take the vehicle to the dealer. The failure mileage was approximately 101,000. VIN tool confirms parts not available.

Filed Dec 9, 2019 · Brakes, Engine · 59,000 miles · GA

Car will turn off. Turn the key and pull it out, car stays running. When this happens, car is in a possessed state where brake lights stay on at all times, turn signals do not work, wipers do not work, horn does not work. Took it to dealership and was told there are no codes, so nothing they can do. Pull the battery cable off to shut the car down. This will happen mid drive so all of a sudden you'll lose your turn signals, wipers, horn, brake lights, door locks, and main light control. When you pull over, only way to turn the car off is to pull the battery cable.

Filed Aug 25, 2017 · Electrical, Transmission · 29,008 miles · MI

For the fourth time, my 2015 jeep cherokee locked up the park brake, and the electical components all begin to operate sporatically without being turned on. The instrument gauges all start flashing, the wipers start swiping, the display screen begins flashing on and off, the prndl starts flashing and becomes unresponsive, and the instrument panel begins displaying multiple error messages, as if they car has become possessed. The scariest part is when the park brakes locks up, no matter what speed you are travelling at. The car was in motion twice when the car malfunctioned and locked up, and just yesterday was sitting in a mcdonald's drive through when the same thing happened. My wife is now terrified to drive this car anymore after four times of the same issue. Our fear is this is going to happen on a crowded freeway, and a semi behind us will not be able to avoid hitting us because our park brake has locked up. There are other complaints of this same issue with other jeep owners on the internet. I cannot afford to just trade this in for another vehicle...I need some help getting this resolved so my family isn't in jeopardy just keep driving this vehicle the dealer cannot seem to permanently fix.

Filed Sep 19, 2016 · Lights · 47,700 miles · MS

When 2015 jeep cherokee front windshield wipers are turned on, the instrument panel lights dim. The vehicle was in motion on an interstate highway. Maybe an electrical problem...unknown. This has happened several times, last being september 17, 2016.

Filed Jul 20, 2015 · Electrical, Engine · 725 miles · AZ

6/19/2015: transmission/electrical issue when attempting to shift the vehicle into reverse it would shift into neutral instead. Had to shift to park and then back to reverse before the vehicle went into gear. This was the fourth occurrence of this issue since purchase date. Airbag warning message and indicator light turned on when shifting from park to reverse and to drive. Electronic stability control indicator came on repeatedly while driving. 6/22/2015: transmission/electrical issue vehicle would not shift from park to reverse. After several minutes was able to put vehicle into park, and eventually powered vehicle off and on and was then able to shift from park to reverse and then drive. Airbag warning message and indicator light turned on and electronic stability control indicator came on. 6/23/2015: transmission/electrical failure odometer at 800 miles. While driving, the vehicle suddenly went out of gear. Climbing a parking garage ramp the vehicle stalled, the parking brake turned on, the airbag service message and indicator turned on, the service engine light came on, the windshield wipers came on, the media console and bluetooth connection failed. After several minutes of attempting to shift gears (could not get the vehicle into park, drive, or reverse, and parking brake kept engaging), was finally able to power the vehicle off. Once the vehicle was powered back on, was able to shift to drive, and drove directly to the dealership. Check engine light remained on and electronic stability control indicator came on repeatedly while driving. Delivered vehicle to dealership for inspection and repair, and am awaiting resolution as of 7/20/2015.