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2014 Jeep Cherokee: windshield wiper failure

29 of the 2,652 complaints about the 2014 Jeep Cherokee describe windshield wiper failure.

owner complaints
29
of this car's complaints
1%
typical mileage
26,400
recalls
1
Is there a fix? There is 1 recall and 10 service bulletins for this area of the car. See below

Windshield wiper failure by model year

  • 2021
    1
  • 2020
    3
  • 2019
    10
  • 2018
    1
  • 2017
    2
  • 2016
    12
  • 2015
    5
  • 2014
    29
  • 2001
    1
  • 2000
    3
  • 1999
    3
  • 1998
    1
  • 1997
    1
  • 1996
    2
  • 1995
    1
  • 1994
    1
  • 1993
    3
  • 1990
    2

What owners say

Filed Aug 13, 2025 · Engine, Transmission · 46,000 miles · FL

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly with the check engine warning light illuminated. The contact also stated that the vehicle jerked while the accelerator was depressed, and the vehicle lunged forward while depressing the brake pedal. The contact also stated that the windshield wipers were inoperable and failed to function while activating the windshield wipers. The contact also stated that the rearview camera inadvertently activated while driving at undisclosed speeds, and the instrument panel failed to function properly. The vehicle was taken to the dealer was where it was diagnosed and determined that the transmission control module and windshield wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Filed Aug 23, 2023 · Engine, Transmission · GA

The engine lifters are tapping, The wiper switch goes out and the windshield wipers stays on and will not turn off and signal light’s doesn’t work neither the cruise controls, the transmission gears gets stuck in between gears and jerk off really fast

Filed Mar 6, 2020 · Acceleration, Driver assistance · 73,685 miles · NC

On startup of my vehicle, the wipers start on full speed without any control. The turn signal indicators do not function and my vehicle has rough shifting. Lastly, the running lights on the vehicle do not function when this error is occurring. The error that appears is "shift to p and then desired gear". So I literally have to stop my vehicle (even if I am on the highway) shift to p and then back to d. This is extremely dangerous while on the road. This has happened multiple times and the only way to stop is by stopping the vehicle and disconnecting the battery to reset the software. I have taken it to the dealership and they have flashed the software multiple times, however the same issue keeps occurring. Now I am experiencing a "service shifter" error. This error flashes on the instrument cluster when driving and all of the shifter lights illuminate red. This error happens sporadically and should be addressed as not being able to use turn signal indicators is also extremely hazardous and dangerous while on the road.

Filed Jul 15, 2019 · Electrical, Fuel system · 75,000 miles · FL

Takata recall fill car with gas it will shut off and loose all soeed control and the serbice parking break comes on windshield wipers go you loose power steering lights flash, also car wont go again after you slow down to incomplete stop, also looses acceleration as youre driving with no warning will say to put in park and when you do you eventually loose power steering and you have to try to restart multiple times transmission jumps and jolts when shifting gears at any random time. This all happens very randomly and gets worse any time you put gas in especially filled up all the way have taken to dealer multiple times and they say there is nothing wrong with transmission they cant get it to duplicate issue this has been happening since ive had the car 4 years now and the other issues were supposedly electrical caused by a water bottle under my seat but yet the bottle was removed and im still having problems

Filed Sep 5, 2018 · Brakes, Electrical · 37,000 miles · MN · crash

Tl* the contact owns a 2014 jeep cherokee. While driving 65 MPH in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. In addition, while driving 35 MPH, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. The vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. The approximate failure mileage was 37,000.

Filed Mar 4, 2018 · Driver assistance, Visibility · WA

The back windshield wiper, no longer works. It basically first just fell down over the tail light and when turned on, it would only cover part of the window. Later it would drop further down. There are times when you could manually move it. But it no longer works when you try to turn it on normally. Also the intermittent wiper settings for the front windshield , have not worked at all.

Filed Oct 10, 2017 · Visibility · 48,000 miles · WV

Wind shield wiper fluid will not work

Filed Mar 27, 2017 · Engine, Visibility · 42,300 miles · NV

Tl* the contact owns a 2014 jeep cherokee. While driving various speeds, the windshield wipers failed and turned off. The wipers would not restart even when the wiper switch was turned on. While driving various speeds, the vehicle jerked and failed to accelerate. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,300. The contact has stated by disconecting the battery the wipers turn off and the connecting the battery again fixes it temporarily. *as the consumer stated the wipers would start while they were turned off. The vehicle was very sluggish as if it were going to die while being driven.

Filed Feb 10, 2017 · Electrical, Visibility · 20,000 miles · WI

When I turn wipers on high they shut off. Chrysler said they are getting a new body control module. I have been waiting since june 2016. I feel it is dangerous and if they can't fix it they should give us s new car. I was driving to work in heavy rain and put my wipers on high and they quit!

Filed Aug 3, 2016 · Electrical, Engine · 56,127 miles · TX

When I got off work one morning, about to get on interstate but jeep was acting funny, all the warning lights came on, so I decided to stay on service road, came to a light and stopped, mind you all the lights were blinking and then my wipers started going off, the jeep wouldn't go then it died. I tried three times to push the start button but the jeep didnt start until finally the 3rd time, it didn't drive well, spudders until I pulled over into a parking lot, the car warning lights were on and flashing wipers going without being on. I turned the car off and waited for about 15 minutes and it came back on still had warning lights on but not flashing and the car drove fine all the way to the dealership. This happened about 5 weeks ago they found nothing wrong. About two weeks I was backing up, then put in drive and the jeep continue to back up, had to put in park then in drive to go forward this happen three times on that day, then on same day was driving on the interstate and going about 73 MPH it was driving rough, the rpms stayed on 4 and never did idal down. Took to dealership again, nothing wrong. Then on friday 7/29/16 same thing with all the lights and wipers going off, back to dealership, as of yesterday tuesday still nothing wrong. I brought with 176 miles on it, never got the extra warrenty or service warrenty sorry don't the money for that, I had to pay for my own rent a car, dealership won't pay for it. I have 57000 miles on my car in two years, all hwy miles I work far from home. I want to trade but will be upside down very bad. I don't feel safe in this jeep and will never buy another one ever, ever, ever... Jeep dealership doesn't give a rat's [xxx] either. Not a happy camper. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Aug 3, 2016 · Transmission · 20,500 miles · AZ

Since purchasing the car new, it sporadically hesitates when I step on the gas and sometimes it lurches forward. Twice I have almost been broadsided when pulling out onto a highway or changing lanes. I am afraid to drive the car in traffic because it is unpredictable and I came very close to being hit with my grandson in the car last month. Drivers think I deliberately slow down and they get angry with me. In my driveway, sometimes the engine just revs instead of moving the car like it is in neutral but I have it in drive. Other times I try to slowly pull up behind a car at a stop sign and the car will lurch forward. It is like the car shifts itself into neutral and it doesn't matter if I am sitting still in the driveway or going 70 MPH on the highway. I have seen the tachometer rev up when this occurs. I am going to be hit one of these days if something isn't done. I asked the dealer if other jeeps are doing it and he said, "yes", but didn't offer any solution. There have already been three recalls on this model and year for compromised uconnect computer system, windshield wiper shorting problem and lift gate, but they are not life threatening like the current problem. Please help. This problem occurs at least once a month, but sometimes daily....no pattern or reason. It can be first thing in the morning when I pull out of the garage or on a long trip. Usually it doesn't last long, but long enough to leave me in the middle of the road or lane change with oncoming traffic. I am 67 years old so this is not good for my heart either...it scares me to death. I don't want to drive it anymore, but I can't afford to get a new car and it's the only transportation I have. The odometer just turned over 21,000 miles.

Filed Jul 29, 2016 · Fuel system, Transmission · 28,000 miles · NE

I have a 2014 jeep cherokee. 3 recalls (shifting, wipers and lift gate) still waiting on the parts for the lift gate. Massive shifting issues. Low speeds transmission slams into the lower gear and hesitates to shift in a higher gear. Sitting in a line the car will jump forward even with foot on the brake. Driving approx. 60 MPH on interstate rounded a curve, the transmission did a weird noise and the whole car shifted to the right, the car slammed into the lower gear, almost loosing control. If you do not come to a full stop before trying to accelerate, there is a 2 to 5 second hesitation before it will downshift and go forward. I have almost gotten into several accidents because of this. Driving down a street at approx. 25 miles per hour the car accelerated then downshifted almost immediately causing a whip lash effect. I have had it looked at the dealer every time I have taken for a oil change and they say jeep knows it a problem but don't know how to fix it. They do updates on the system but nothing has helped. This last time made it worse. How long does jeep have to "know" a problem exists before they fix it or buy them back? Does someone have to die? It has been very close several times. There have been so many incidences its hard to pick just one. This has been a constant problem since the first "update" about 6 months after I bought the vehicle. I have a special needs child, I don't have the money to try to trade this car off as upside down as I am...I need some help.

Service bulletins that may apply

Related recalls

Visibility: windshield wiper/washerReported August 12, 2015 · 158,684 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Risk
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R39.

Recall number 15V509000 · Recall details

Questions about the 2014 Jeep Cherokee wipers

Is windshield wiper failure a common problem on the 2014 Jeep Cherokee?

29 of 2,652 owner complaints about the 2014 Jeep Cherokee (1%) mention windshield wiper failure. The model year with the most reports is 2014.

Is there a recall or service bulletin for this on the 2014 Jeep Cherokee?

There is 1 recall and 10 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Jeep Cherokee

Stalling 358Jerking 322Check engine light 306Transmission failure 164Loss of power 162Harsh shifting 145Won't shift 116Hesitation 95Warning lights 71Slipping 62Won't start 53Grinding brakes 52Sudden acceleration 47Engine failure 42Adaptive cruise 31Oil consumption 31Fuel pump 30Headlights 28Power steering loss 25Fire or smoke 23Water leak 19Overheating 18Shudder 18Steering lock-up 18Brake failure 15Knocking 14ABS 13No deployment 13Backup camera 11Misfire 11Whining noise 11Key fob 10Airbag light 9Fuel gauge 9Battery drain 8Door locks 7Ball joint 6Screen failure 6Collision warning 5

All model years of the Jeep Cherokee

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