2014 Jeep Cherokee: doors won't lock, open or latch

Filed May 25, 2021 · Body · GA

Rear right door handle just falls off when trying to operate the door, preventing entry into the door. Many complaints online about this defect.

Filed Dec 18, 2019 · Body, Electrical · 42,000 miles · TN · fire

Tl* the contact owns a 2014 jeep cherokee. While driving on the highway, the contact noticed smoke inside the vehicle. He then noticed that the automatic door locks on the driver's door caught fire. The fire started within the door and was burning through the door panel. The driver pulled over and the occupants exited the vehicle. The fire department arrived and contained the fire to just the driver's side door. There were no injuries. The contact's wife was driving at the time of the failure and inhaled a lot of smoke. A doctor's appointment was scheduled for december 18, 2019. A police report was not filed. The contact was unsure if a police report was filed. John greene chrysler dodge jeep ram (910 jamestown rd, morganton, nc 28655, (828) 584-5337) stated that there were no recalls and informed the contact not to tow the vehicle to their facility. The manufacturer was contacted and stated that they would send a team to investigate the failure and inspect the vehicle damage. The vehicle was towed back to the contact's home. The failure mileage was 42,000. *dt*jb*dt

Filed Feb 10, 2016 · Body, Transmission · WA

3 months after ordering my jeep the transmission started shifting really hard and making noises, then started to leak fluid. Took it in to the shop where they couldn't move it from the show floor. The transmission was bad. Took them 30 + days to get my car back to me. Didn't install the transmission correctly and they broke the guard, as well as the passenger door handle fell off. After multiple return trips to correct the hard shifting this car was deemed a lemon.

Filed Dec 11, 2015 · Acceleration, Engine · MI

Roseville chrysler called 12/11/15 @ 10:32 am told me they completed oil change and I can pick up my vehicle. Fyi: this vehicle was towed to roseville chrysler dealership 12/7/15 and will remain there because this vehicle is a lemon and is dangerous. Will not risk my life or my 6yr son health to drive this vehicle!! 2014 jeep cherokee SUV started jerking & idled stop moving on me twice 12/5/15 @3:30pm. I was stuck in the middle of intersection 13mile & utica for 1minute fortunately no one was tailgating & I didn't get in a car accident. All I want is to exchange for another vehicle that is not a cherokee. Purchased vehicle may 8 2014 incident dates may 9 , 2014 bake & radio complaint may 12, 2014 brake complaint sept 5, 2014 radio complaint sept 9, 2014 radio replaced sept 11,2014 radio complaint 4/6/15 complaint over jerking vehicle 7/21/15 installed new transmission / installed new door handle latch for trunk 12/5/15 jerking SUV twice 2 stops driving 12/7/15 returned to dealership

Filed Dec 8, 2015 · Driver assistance, Suspension · MI

In less than a year chysler jeep has replace transmission, radio, read trunk door handle. Dec 5 2015 car started jerking again like this may -july 2015 and then @3:30pm 12 /5 /15 cherokee stop in the middle of the intersection of 13 mile & utica. I had my 7yr old in the car and avoided traffic accident pulled over and it suddenly stopped again. Fortunately was able to get home was only five minutes away. Placed complaint to chrysler they towed the vehicle 12/7/15. However yesterday 12/7/15 @6pm roseville chrysler jeep dealership service:(888)409-5930 called to tell me it was my error that jeep cherokee stop working because it was "due an oil change in october". I told repair shop my husband and I need to speak to a manager because 1st I received no light signal or notification from this digital display stating I needed an oil change which is provided by 2014 jeep cherokee second there is no way the vehicle should have been dry out of oil unless there is leak or something caused oil to dry up. This vehicle is a lemon and is dangerous and all I want is to exchange for another vehicle that is not a cherokee. July 2015 chrysler customer care dept. Said my case warranted a vehicle replacement but since roseville chrysler jeep have received their money from allay bank they refuse to assist me. This vehicle is dangerous and want to cancel my lease agreement - I pay my $380 lease on time every month I deserve a reliable vehicle from roseville chrysler jeep

Filed Sep 14, 2015 · Electrical, Lights · 24,903 miles · MI

Several times while I was driving the digital dash display went blank, red "battery" indicator came on, "no bus" fault message appeared, the headlights went off, the turn signal did not work, radio did not work, door locks would not work (lock/unlock). The safety issue is to lose function of headlights and turn signal while driving. Also if a crash were to occur, I may not be able to exit my vehicle in an emergency, due to not being able to unlock my doors. Between august 27, 2015 and september 14, 2015 this occurred four (4) separate times. The vehicle was turned in for service each time this occurred. The problem is intermittent, during driving it can come and go. Service department at authorized jeep dealer stated that they do not have any instrumentation to troubleshoot can bus and they can not duplicate the issue. I would pull over into a safe area and take photos of the dash showing the faults. Service department can only reset faults as displayed on a tablet when plugged into the vehicle. Again dealer has no tools to look up bus problems, electrical contact issue, etc.

Filed May 4, 2015 · Electrical · 14,000 miles · ID

Tl* the contact owns a 2014 jeep cherokee. When driving at any speed, the electronics on the dash board went out. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 14,000. Updated 8/10/15*cn the consumer also stated the doors would not unlock, at times. Updated 03/01/16