Unknown when taking off from a stop sign it’s has a delay when hitting the gas also when driving down the road it’s like a jerking or feel like transmission jerking or slipping or something it’s does it every time I drive i
2014 Jeep Cherokee: transmission slipping
62 of the 2,652 complaints about the 2014 Jeep Cherokee describe transmission slipping.
- owner complaints
- 62
- of this car's complaints
- 2%
- typical mileage
- 24,000
- recalls
- 3
Transmission slipping by model year
What owners say
This vehicle had multiple reprograms for transmission control module and still had same issue I have only had the vehicle 1 year and driven it 7k and I take. It to Jim Browne jeep dealership they said they transmission control module needs replacement the jeep when I brake jumps forward and speeds up its unpredictable and unsafe it also does not shift into gear it slips and I did a search and see. This has been a reoccurring issue .As well as my back up camera appears while I am driving and parked ,or screen just says jeep or goes blue unable to change dash supply control at all ,this vehicle is a lemon and we were not told of any of these issues
When trying to turn through an intersection, transmission slipped into neutral and would not shift back into drive for several minutes, while I was stuck in the middle of the intersection. After finally shifting into drive, I returned the vehicle home, only 1/2 mile, and it did the same thing 4 more times.
MANUFACTURE DEFICT!!! 2014 cherokee limited, only 25000 miles,the transmission slips into neutral, then stalls once slowed down and requires driver to shift to park; also at red-light, dash will alert to park to shift in gear, then stalls while in traffic; both dealer and independent service center confirmed. engine light comes on, but lights and codes reset with restart. VERY Dangerous and has been a noted Recall in 2019 as a software/electrical correction, yet still occurs since recall; Jeep/Chrysler should fix or offer compensatory vehicle if unrepairable...NOT a failed transmission
Service 4 wheel drive light was coming on intermittently. Had been for just a few days. Driving in a parking lot and all of a sudden the car slips into neutral. Dash board indicated car must be in park to change gears. So I pressed break moved gear shifter to park then drive and continued on my way. It did this several more times before I was able to get it to the transmission shop. I am just glad I wasn’t driving 75 on the freeway and it slips into neutral. There I was told it was the transfer case and would cost 4,000. The consumer stated the vehicle would hesitate after stopping when the vehicle was originally purchased and feels she needs to be reimbursed for the repairs.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the electronic braking system locked up. Additionally, while driving, the transmission was slipping and not shifting into gear as designed. The check engine warning light and service transmission warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission was sealed and the brake module needed to be replaced, and the connector was wet. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
I was driving when my transmisson slipped into neutral in the middle of an intersection then turned off my car and turned it back on.
This is regarding the auto makers recall number w47 and the federal safety agency campaign number 20v343. Even though my vehicle is suffering the same power transfer unit issue with front wheel slipping, my vehicle has not been counted towards the recall. It has recently been diagnosed with a faulty ptu and needs to be repaired. This is a category 1 recall issue which may result in injury/death. There are over 67,200 vehicles already recalled and my vehicle needs to be recalled as well. See: https://www.mrblaw.com/blog/2020/06/jeep-recalls-cherokees-for-dangerous-fault-in-power-transfer-unit/
The warning light came on multiple times (first day 10/4/2019 driving locally), regarding servicing the transmission, brake and airbag after starting and in a non-moving mode. On the second day of ownership 10/5/2019, I took it to the closest jeep dealership to have them check on the warning light. The tech advisor gave me a print out of all the error codes showing (quite a few). On the sixth day 10-10-2019, I only had driven it locally when the transmission slipped out of the drive gear when I was at a stop sign. The drive transmission wasn't engaging when I pressed the gas pedal. I put it in 'park' and then back into 'drive', and it then went forward. I drove home, and I parked the jeep in my yard. I didn't drive it again with a real concern that the jeep wasn't safe to drive and not wanting to get stranded along a road somewhere. In 11/2019, I next drove the jeep in my attempt to get it to the dealership service department to have the diagnostics done to find out the exact issues. The transmission did the same thing and slipped out of 'drive' in busy stop and go traffic in route on a 5 lane highway at a traffic light after stopping and giving gas to move forward. This time it took four attempts (placing in park and then drive) before the jeep would drive forward. I made it to the dealership on a prayer five minutes further down the road. The final diagnosis (12/18-2019) was that the jeep needs a transmission/engine wiring harness. 'there is a brake in the transmission control module circuit for communication and depending on how the engine flex's, the communication line drops out and causes the TCM to go offline'. On 4/12/2020, I took photos of the code flashing (see attached images). It wouldn't start. One week later, it started and I drove it in my yard to park it farther out of my main driveway. There it has sat for a few months.
The transmission slips from a stop sometimes. Then other times it's a very firm start and hard shifts. I have researched this a lot. This isn't just mine or a faulty part it is how these transmissions shift. They did a recall and updated software but did t fix the issue. As other people have said the same thing. It's dangerous when I'm pulling out into traffic and I never know if the jeep is going to go or slip.
The transmission slips, it disengages and puts the car in neutral. It also jerks. The car was in traffic, had to pull over.
On 12/19/2019 my wife had an attendant fill up the gas tank at our local service station, less than a 1/2 mile from our house! Around the block from our house the transmission started to slip, the car started to shake, then stalled! The car wouldn't start for awhile! When it finally did start, it was still shaking, but being so close to home, she was able to get it home and in the driveway.the sansone jeep service center claimed that when they filled the tank, they overfilled it causing, and costing me, $839.62 worth of damage, which they decided',, was not their responsibility! Well I beg to differ! The attendant may have rounded up to the nearest dollar, as they often do',, but how is that anything other than a design, and / or engineering failure? I think if 30 cents of fuel rounded up to the nearest dollar does that kind of damage',, that is an expensive and dangerous manufacturing defect, and should be recalled, and not become the consumers liability! If she just pulled on to an expressway',, there could have been a tragedy! I am enclosing photos of the work order and receipt',, because I'm not even sure what the actual damage and repair was, not understanding their jargon! Thank you!
Service bulletins that may apply
- D-26-20
- ID-26-40
- Service 4wd Light On, AWD System Service Required Message Illuminated
- MIL/check engine lamp comes on after performing U90 recall PCM software update.
- FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU)
- Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
- Powertrain Control Module.
- Customer Satisfaction Notification W84 Powertrain Software Update
Related recalls
Power train: driveline: differential unit
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
- Risk
- A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
- Remedy
- FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1‑800‑853‑1403. FCA's number for this recall is W47.
Recall number 20V343000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
- Risk
- An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V69.
Recall number 19V447000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
- Risk
- If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
- Remedy
- Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S55.
Recall number 16V529000 · Recall details
Questions about the 2014 Jeep Cherokee slipping
Is transmission slipping a common problem on the 2014 Jeep Cherokee?
62 of 2,652 owner complaints about the 2014 Jeep Cherokee (2%) mention transmission slipping. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Jeep Cherokee?
There are 3 recalls and 103 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Jeep Cherokee
Stalling 358Jerking 322Check engine light 306Transmission failure 164Loss of power 162Harsh shifting 145Won't shift 116Hesitation 95Warning lights 71Won't start 53Grinding brakes 52Sudden acceleration 47Engine failure 42Adaptive cruise 31Oil consumption 31Fuel pump 30Wipers 29Headlights 28Power steering loss 25Fire or smoke 23Water leak 19Overheating 18Shudder 18Steering lock-up 18Brake failure 15Knocking 14ABS 13No deployment 13Backup camera 11Misfire 11Whining noise 11Key fob 10Airbag light 9Fuel gauge 9Battery drain 8Door locks 7Ball joint 6Screen failure 6Collision warning 5
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