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2014 Jeep Cherokee recall: automatic transmission

Chrysler (FCA Us LLC) reported this safety recall on June 13, 2019. It covers about 81,615 vehicles.

vehicles affected
81,615
reported
Jun 13, 2019
owners notified
Aug 8, 2019
related complaints
1,472

Power train: automatic transmission

What is wrong
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Risk
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V69.

Recall number 19V447000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,472 complaints about transmission problems.

2014 Jeep Cherokee

Questions about recall 19V447000

Is there a recall on the 2014 Jeep Cherokee automatic transmission?

Yes. Recall 19V447000, reported on June 13, 2019, covers about 81,615 vehicles.

What is the fix for recall 19V447000?

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V69.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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