The contact owns a 2014 Jeep Cherokee. The contact stated that water was leaking into the vehicle from the sunroof, causing the parking brake to become inoperable. The “Service Parking Brake” warning light was illuminated. The contact stated that the parking brake failed to function properly and failed to disengage as needed. The vehicle was taken to an independent mechanic, where it was determined that the parking brake actuator had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.
2014 Jeep Cherokee: brake failure
15 of the 2,652 complaints about the 2014 Jeep Cherokee describe brake failure.
- owner complaints
- 15
- of this car's complaints
- 1%
- typical mileage
- 66,000
- recalls
- 0
Brake failure by model year
What owners say
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was shifted into drive(D), and the parking brake failed to release. The contact had taken the vehicle to a dealer where it was diagnosed that water had entered the lift gate and had caused a short circuit of the parking brake module. The contact was advised by the dealer that the failure was possibly related to the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure). The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.
The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was parked, the contact attempted to disengage the parking brake, but the parking brake failed to respond as needed. The message "Parking Brake Electrical Failure" was displayed. The vehicle was towed to the dealer to be repaired under the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure). The dealer informed the contact that the recall only covered the power liftgate module; however, the contact stated that the electric parking brake module was located next to the power liftgate module and had been exposed to water intrusion. The dealer diagnosed that the electric parking brake module, electrical connectors, and wiring needed to be replaced, and the dealer charged a repair fee. The contact declined to pay the fee. The vehicle was towed to Pleasant Valley Auto, where the contact was informed that the electric parking brake module had failed and was corroded. The mechanic replaced the electric parking brake switch and module; however, the electric parking brake module needed to be reprogrammed by a dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 200,000.
The contact owns a 2014 Jeep Cherokee. The contact stated that after the vehicle was started, the parking brake failed to release as designed. Additionally, the parking brake warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 218,000.
I have repeatedly been driving down the road then the jeep will instantly kick it out of gear while driving completely loses power so I have to pull over so I don’t get ran over and today. My electronic parking brake went out a second time in under a year because of the corrosion, every time it is kicked my transmission out of gear was a narrow escape from a wreck I reported this before but you don’t seem to care so I will be buying a cheap video recorder system and the first time I catch it on video. I will be filing a lawsuit against Jeep and your company for not even looking into it which I referred you to do
The body seam is leaking causing floor board in front and rear to have puddles of water in the floor, and mold. I'm on oxygen. This is not safe at all. Also the rear Mopar had to be replaced cause of park brake failure. This needs to be recalled asap. It's happening on a lot of your jeep cheerokees. Thank you
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the rearview camera was inoperable. Additionally, the parking brake failed to deactivate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,750. The contact stated that all of the failures occurred after the computer update recall repair. Each occurrence presented a different code, but they were not saved. The failure of the parking brake caused an accident.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed however, the brake failed to engage. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed, and the contact was informed that the electronic parking brake needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed to the same dealer and the contact was informed that the parking brake module was corroded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that while reversing, a loud abnormal sound was heard coming from the vehicle. The vehicle loss motive power without warning. The contact parked the vehicle and discovered that the parking brakes failed to engage. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the tailshaft coming into the power transfer unit where the front axle linked to the transmission fractured and detached ceasing forward motion of the vehicle. Once the vehicle was parked, the park pawl failed to stop the vehicle from rolling. The vehicle was towed to hill view motors located at 5309 us-30 e, greensburg, pa 15601, and repaired under the federal safety agency campaign number: 19v447000 (power train). The manufacturer was notified of the failure. The failure mileage was 142,000.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that while the vehicle was operated, the brakes failed to respond. The contact stated that the vehicle was pulled to the side of the road and restarted. The service shifter warning indicator illuminated. Ward chrysler center dealer located at 1412 west main, carbondale, il was contacted and it was diagnosed that the vehicle's body control module needed to be updated. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Since the very beginning driving 2014 jeep the transmission slips. Taking it back to the dealer service dept for all maintenance asking them to check the trans have complained of the slipping and told every time it is way the trans works. I have 60k miles on this vehicle I am concerned that the trans will fail while I am on the road and cause a deadly accident. 8/10 I had an app't for an oil change. I requested a vehicle check and check brakes as they did not seem to be working as they should. Was informed the vehicle needed front/back brakes and that rotors needed replaced. I only traveled about 15 miles when I heard a clinking sound in left rear it sounded as if a lug nut loose when I stopped the rear of my vehicle lowered and when moving it sounded like a bucket of metal in my rear wheel. I turned into a parking. When backing up the vehicle froze I stopped, called service department of freedom. I had my vehicle towed back to the service dept. Was told issue was brakes were not installed/secured properly. I asked that all the brakes be inspected, if the tech did not know how to install one there was a concern for the other 3 wheels I did not want to take a chance of having a fatal crash. I also asked that all work be reinspected. When explaining what had happened it was obvious rep was speaking beyond scope of her knowledge ' this was very frustrating I was placed in a very dangerous situation due to the poor workmanship of the tech. The story did not make sense the more she tried to explain it was more convoluted. I was transferred to the service mger who explained what happened, admitted that brake failure was tech's fault. In light of all the times I have had the jeep into service dept complaining about trans does not give me a level of confidence that there is not something significant with the trans I would like an investigation into this matter
Vehicle showed no warning lights, dash lights flashed, then vehicle engine stopped, no steering, no brakes. Unable to move vehicle into neutral. Vehicle was in motion at 45 miles per hour on the road, going straight.
Service bulletins that may apply
- Switch - clutch starter interlock & master cylinder assembly - clutch
- Service Electric Park Brake Message
- This bulletin involves inspecting and updating the radio software, if required
- (X62) Hydraulic Clutch Master Cylinder / Reservoir Hose
- Rear trailing arm/link
- Electronic parking brake module connector water intrusion.
- This bulletin involves updating the Electronic Parking Brake (EPB) module software.
- RG3 RG4 RJ3 RJ4
Related recalls
No recalls on record for this model year.
Questions about the 2014 Jeep Cherokee brake failure
Is brake failure a common problem on the 2014 Jeep Cherokee?
15 of 2,652 owner complaints about the 2014 Jeep Cherokee (1%) mention brake failure. The model year with the most reports is 1990.
Is there a recall or service bulletin for this on the 2014 Jeep Cherokee?
There are 0 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Jeep Cherokee
Stalling 358Jerking 322Check engine light 306Transmission failure 164Loss of power 162Harsh shifting 145Won't shift 116Hesitation 95Warning lights 71Slipping 62Won't start 53Grinding brakes 52Sudden acceleration 47Engine failure 42Adaptive cruise 31Oil consumption 31Fuel pump 30Wipers 29Headlights 28Power steering loss 25Fire or smoke 23Water leak 19Overheating 18Shudder 18Steering lock-up 18Knocking 14ABS 13No deployment 13Backup camera 11Misfire 11Whining noise 11Key fob 10Airbag light 9Fuel gauge 9Battery drain 8Door locks 7Ball joint 6Screen failure 6Collision warning 5
VIN decoder
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