2014 Jeep Cherokee: loss of power steering

Filed Jun 11, 2026 · Acceleration, Electrical · PA

On 05/30/2026 approximately 12:15. My Jeep radio screen prompted "service needed, no phone connected" and a few other words I did not have an opportunity to memorize. The check engine light came on and he oil light appeared. This all happened within a minute. It was very quick and scared both of us. As my mother was driving, she smelled heat, then the radio quit working, the air conditioning shut off and heat turned on without assistance, my mother attempted to open the electronic windows without success, the power steering stopped worked and locked up, then the entire vehicle shut off. She struggled to maintain control of the vehicle in order to guide us to a safe place off the side of the road. We were in imamate danger due to NOT having any control of the vehicle. The hood, driver and passenger doors, front and back were able to be accessed, however we could not open the hatch. And the interior lights would not remain shut off until the battery ceased to have amps. No the vehicle was not inspected by the manufacturer, police or insurance representatives. We were on a major highway. She had NO CONTROL of the vehicle. I bought this vehicle used from Blue Knob and have never received any recall notices however I researched and found 13 recalls I have never been informed of. This is unsettling and a dangerous form of noncommunication.

Filed Sep 16, 2023 · Electrical, Steering · AZ

The vehicle turns off while running, all lights on dashboard turn OFF and the vehicle dies completely. I lose power steering, brakes everything just turns off. After the vehicle comes to a complete stop I can put in parking again and the vehicle turns back on. This has happened 3 times already, luckily I have been driving it where there is no a lot of traffic, but no longer drive it on the highway it would not be safe. It happened after the light SVC 4WD turned on.

Filed Jul 6, 2023 · Brakes · NC

The Emergency Parking Brake engages on its own, and the car can not move forward. The car engine fails and stalls, the vehicle can not be shifted, and I have a loss of steering control. Dash reads error of parking brake needs service, power steering is out, and check engine light comes on. The car won't restart for approximately 1 hour and then turns over and starts. This problem happens intermittently with no warning. It has happened both when parked and moving. I have had the vehicle in at a Jeep dealership but they were unable to diagnosis. It appears to be part of the same case number

Filed Nov 22, 2022 · Electrical · 81,000 miles · NY

The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 60 MPH, the vehicle lost electrical power failed and the power steering failed to operate as needed. The contact stated that the vehicle failed to accelerate as needed and had started to lunge forward intermittently while driving. The contact pulled over and waited for nearly an hour before the electrical system returned to normal operation. The contact stated that the 4WD, check engine, power steering, and electronic steering control lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 81,000.

Filed Feb 29, 2020 · Fuel system · 70,000 miles · ID

After refueling the vehicle, the engine stalls or shuts off without warning. No warning light or check engine light comes on. I almost crashed due to limited braking and loss of power steering. There are hundreds of reports of this issue with chrysler products after researching it. There need to be a recall.

Filed Feb 27, 2020 · Steering · 36,000 miles · NJ

February 18, 2020, while driving I-95 n, doing the speed limit of 70 MPH our vehicle lost power steering. A warning light came on, it beeped, and signaled "service power steering". Immediately our vehicle violently jolted. My husband was able to muscle the car to the side to the road. We shut the car off, turned it back on and regained power steering. Talk about a scary experience, we would lose and regain power steering in the middle of curves, abruptly jolting and shaking the steering wheel almost causing accidents. We made it to the dealer and left it for diagnostic. February 22,2020, we left the dealership having our issue "repaired. $3700 dollars later, we found out that our gearbox rack and pinion had gone bad causing loss of power steering and needed to be replaced. Note, the cherokee barely has 37k miles on it! In fear of loosing power steering again we serviced the vehicle. This was 100% out of pocket expense as chrysler fiat as well as the jeep dealership declined any responsibility. February 26,2020, just 4 days after having the vehicle "fixed" we lost power steering. It was our worst nightmare all of again. We called jeep, and with lack of concern, they advised us to take it back to service as it could now be a defective part installed in the vehicle. February 28, 2020, is our second service appointment with jeep, however we are afraid this is a deeper issue than meets the eye. We no longer feel safe and fear for catastrophic injury for us and others. We fear for others that might potentially have this problem with their cherokees. For anyone that is reading this, have your car looked at, you might not be as lucky as we were. God forbid we were on a switchback road and lost power steering in the middle of a sharp turn. We would have gone off the side of the mountain. Jeep needs to address this issue before anyone gets seriously inured.

Filed Dec 8, 2018 · Fuel system, Transmission · 106,370 miles · GA

While driving 45 MPH on a main road, my vehicle engine lost power in the middle on an intersection and I was almost t boned, 6 days after I financed it. My vechile shifts really hard and I do not feel safe when driving it. I have read that this has to do with the 9 speed transmission and I am afraid the transmission will completely go out if I continue to drive it like described. I also just had to replace the fuel pump and evap system which caused the vechiles engine to shut off and lose power steering and locked the brakes. It would be very helpful if this issue got fixed. I don't even want to drive this vechile anymore, it's unsafe for me, for children, and for other drivers on the road around me.

Filed Jul 17, 2018 · Steering · 42,500 miles · MI

At 42,500 miles the steering gear went down causing the car to say service parking brake, brakes, and transmission while I was driving down a city street. The power brakes and power steering stopped functioning at this time while I was driving.

Filed May 25, 2018 · Transmission · 27,003 miles · CA

While driving on freeway around 70mph, the transmission warning light along with other warning lights came on and the engine immediately lost power along with losing power steering. Was barely able to get off freeway. Was able to drive home on city street with transmission acting like stuck in one gear. This car needs to be recalled immediately before someone gets killed or seriously injured. I've read of hundreds of complaints with this vehicle and it's a matter of time before something tragic happens to a family. Jeep knows there is a problem with this particular nine speed transmission and needs to be forced into taking action.

Filed Aug 16, 2017 · Brakes, Engine · 46,500 miles · MI

Vehicle showed no warning lights, dash lights flashed, then vehicle engine stopped, no steering, no brakes. Unable to move vehicle into neutral. Vehicle was in motion at 45 miles per hour on the road, going straight.

Filed Jun 23, 2017 · Steering · 50,125 miles · VA

While driving approximately 25 MPH, the vehicle experienced a loss of power steering. The service power steering, 4 wheel drive, and check engine warning indicators illuminated. In addition, the steering wheel required excessive force to turn. The vehicle was driven back to the contact's residence and then towed to the dealer where it was diagnosed that the steering gear module needed to be replaced. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was approximately 50,125.

Filed May 23, 2017 · Steering · 65,000 miles · VA

Tl* the contact owns a 2014 jeep cherokee. The contact stated while the vehicle was operated at approximately 20 MPH, the vehicle experienced a loss of power steering. The service power steering and 4 wheel drive warning indicators illuminated. The steering wheel required excessive force. The vehicle was driven back to the contacts residence. The vehicle was then towed to the dealer where it was diagnosed that the power steering rack needed to be replaced. The manufacturer was notified of the failure but did not offer any further assistance. The failure mileage was approximately 65,000.