The contact owns a 2014 Jeep Cherokee. The contact stated while driving at approximately 50–60 MPH, the vehicle hesitated and stalled. While driving 75 MPH and decelerating to 55 MPH, there was a thumping sound detected, and the vehicle started shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 200,000. The VIN was not available.
2014 Jeep Cherokee: shudder or vibration when accelerating
18 of the 2,652 complaints about the 2014 Jeep Cherokee describe shudder or vibration when accelerating.
- owner complaints
- 18
- of this car's complaints
- 1%
- typical mileage
- 40,500
- recalls
- 3
Is there a fix? There are 3 recalls and 103 service bulletins for this area of the car. See below
Shudder or vibration when accelerating by model year
What owners say
The transmission since buying it at only 16000 miles has been nothing but a problem. Every recall to reprogram the tcm has not worked. It hard shifts all the time, shudders and jerks when going slow, and twice it has locked down and forced trans into neutral. Has to be towed and reprogrammed so not just unsafe but costs money to fix a problem it shouldn't have. I live in the mountains it could easily shut down where there is no pulloff as it once did right before a corner. There is so many complaints online and so many not working recalls when will someone do something about this problem. This is the most expensive vehicle I ever bought and it is a nightmare. So much so I will never buy a jeep product again and I owned 5 older ones before this. Make jeep replace or do a real fix please. Thousands of people need this fixed or it will turn in to a massive lawsuit.
The contact owns a 2014 Jeep Cherokee. The contact stated that on ten different occasions while driving at various speeds, the vehicle inadvertently down shifted, shuddered, idled, and stalled. The check engine warning light and the shift to park light illuminated. The vehicle was towed to the dealer where it was diagnosed that an transmission bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed back to the dealer where it was diagnosed that the transmission bracket needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and assisted with some of the repairs. The contact was provided a case number. The failure mileage was approximately 19,000.
While driving on a moderately busy highway, felt the automatic transmission engage a gear shift down accompanied by a loud clunking sound and vehicle shudder. Immediately lost throttle control - stepping on the gas pedal didn't rev the engine/effect the vehicle RPMs, increase speed, or allow for any retention of control of the vehicle's speed beyond braking - and was fortunately able to put my hazards on and coast to the side of the road. If traffic had been any busier or I had been changing lanes at an on or off ramp this could have absolutely caused a collision through several common scenarios. "Service Transmission" lamp came on on instrument panel and the display screen in the center of the panel said Transmission failure, but no previous lamps or warning preceded this occurrence. Turned the vehicle off and visually inspected the engine compartment and beneath the vehicle, but neither showed any obvious issues or damage. Tentatively turn the vehicle back on, and while the service transmission lamp remained lit, no warning message displayed on the central display. Put vehicle in drive, and a softer "clunk" sound accompanied the gear engaging, but not as loudly as the initial sound. Was able to return to my residence using back roads with my hazards on, but experienced less power at stops to resume normal speeds. Pressing on the gas pedal returned very little increases in speed and even slight inclines were a challenge to go up. After less than a mile, the service transmission light turned off, but no improvement in power supplied. Attempted to drive the vehicle today (4/5/2022) and experienced the same loud clunk and total loss of power, causing the same accompanying warning message and lamp. No amount of turning off and back on remedied the issue and a neighbor and I were able to manually push the vehicle back to my driveway. The vehicle is scheduled for service 4/13/2022 with my mechanic, but available for inspection until then.
After hitting 50k miles on my vehicle I noticed following fueling it will begin to shudder and RPM's will go out of wack. Then RPM drops and car will give notice "shift to p then desired gear" message. Other lights will lite up and battery lite stays lit when this message is given. (I have a new battery so it can not be due to a bad one.) the car will then stall and stop. This has happened both when stopped at intersections and while in motion and driving especially at lower speeds. Is a hazard as happens quickly and no warning so can not pull over. Have to put car in park and restart. This will continue to happen until tank is down to about 3/4 full. I do not over fill the tank. Had taken to dealership and they said they could not detect any problems. No messages were given to them during the check. This is very frustrating and a hazard on the road when you have cars behind you that have to stop suddenly. I am afraid to drive my car after filling up with gas for fear it will stop in the middle of the road and I will be injured in a rear end collision if car behind me is not paying attention. This has been happening for many months now. Every time I fill my vehicle up with gas and I do not overfill. I stop at the first "click" when pumping. It appears that there are several similar complaints on your website with the exact same problem. This should make for an easy recall to repair this problem before it becomes more serious than it is right now with someone really getting injured or worse! I should not have to be fearful of my own vehicle.
After I fill up my gas tank, the car will stall when slowing (less than 30 MPH) or idling multiple times over the first several miles of driving. The car starts shuddering, the engine light comes on, it stalls, says to shift to park, and then requires a restart. Sometimes it will not go into gear and everything seizes up, including the steering wheel. Sometimes a notification comes on about the transmission and all other components being inoperable. It only happens after filling up my tank - if I don't fill my tank all the way, it does not happen. Note that I do not "top off" my gas - I stop when the pump stops. It is really scary and really dangerous, as I stalled out on a merging interstate ramp and then on the interstate when traffic slowed this has been happening since june 2019.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that while driving at various speeds in 2nd and 3rd gear, the engine revved up and the vehicle shuddered and hesitated. The vehicle was taken to crown chrysler dodge located at (2120 chatman rd. Chattanooga tn.) who diagnosed that the transmission was defective and need to be reprogrammed. The transmission control module was reprogrammed however, the failure recurred. Additionally, after refueling the vehicle stalled on several occasions. The cause of the failure was not determined. Upon inspection, it was discovered that gear fluid leaked from the rear driver side differential axle bearings. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,000.
Tl* the contact owns a 2014 jeep cherokee limited. While driving 10-15 MPH, vehicle started to shake and the vehicle shifted into neutral independently without warning and lost motive power. Additionally, while at a light the vehicle shuddered violently and stalled. The contact was able to restart the vehicle. The vehicle was taken to jake sweeney chrysler jeep dodge ram located at (85 w kemper rd, cincinnati, oh 45246, 513) 782-1000) but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 81,000. *bf
Tl* the contact owns a 2014 jeep cherokee. While driving approximately 1-2 MPH, the check transmission and parking brake warning indicators illuminated. The contact stated that the vehicle also started to shudder. Additionally, while accelerating from a stop, the transmission experienced hard shifts between first and second gear. The vehicle was taken to don miller dodge chrysler jeep ram fiat (5802 odana rd, madison, wi 53719, (608) 270-5000) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 65,000.
Tl* the contact owns a 2014 jeep cherokee. While the fuel tank was full, the vehicle jerked and shuddered. All the warning indicators were illuminated on the instrument panel. After driving approximately 700 feet, the vehicle resumed normal operation. The contact took the vehicle to freedom chrysler dodge jeep ram by ed morse (815 e camp wisdom rd, duncanville, tx 75116) where it was diagnosed, but the failure could not be duplicated. The battery was replaced, but the failure recurred and the vehicle lost power. The vehicle was towed by aaa to the dealer for a second diagnostic test, but the cause of the failure still could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,700.
Car would not go in gear at stop light. Shuddering and lurched. It felt like we'd been hit. All kinds of lights start flashing (engine transmission key foblicense plate light out, etc) on the dash. Couldn't get to shut off, change gear or any commands. Finally able to get to park to shut off. Restarted and started moving and seemed ok. At the next stoplight it did the same thing. Wouldn't engage in gear then the shudder finally got going and then lost power and slowly stalled. Managed to get to a parking lot and stalled again sitting in idle. After letting sit for 30 minutes or so it started and ran ok. It's like electronic brain went crazy for a bit. We've had issues with the transmission shifting hard or hesitation at lower gears off and on sine we've had it. You have to change driving style and make sure you don't need to make a quick move because you don't know how it will respond. Every time we take it in we're told they did an update to the software and shouldn't have any other issues. At this point I'm scared to drive it!
Driveshaft has gone bad at 29,000 miles. Shudders at slow take off and driveshaft causes knocking sound from bottom of vehicle when accelerating
Service bulletins that may apply
- D-26-20
- ID-26-40
- Service 4wd Light On, AWD System Service Required Message Illuminated
- MIL/check engine lamp comes on after performing U90 recall PCM software update.
- FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU)
- Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
- Powertrain Control Module.
- Customer Satisfaction Notification W84 Powertrain Software Update
Related recalls
Power train: driveline: differential unit
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
- Risk
- A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
- Remedy
- FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1‑800‑853‑1403. FCA's number for this recall is W47.
Recall number 20V343000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
- Risk
- An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V69.
Recall number 19V447000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
- Risk
- If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
- Remedy
- Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S55.
Recall number 16V529000 · Recall details
Questions about the 2014 Jeep Cherokee shudder
Is shudder or vibration when accelerating a common problem on the 2014 Jeep Cherokee?
18 of 2,652 owner complaints about the 2014 Jeep Cherokee (1%) mention shudder or vibration when accelerating. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Jeep Cherokee?
There are 3 recalls and 103 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Jeep Cherokee
Stalling 358Jerking 322Check engine light 306Transmission failure 164Loss of power 162Harsh shifting 145Won't shift 116Hesitation 95Warning lights 71Slipping 62Won't start 53Grinding brakes 52Sudden acceleration 47Engine failure 42Adaptive cruise 31Oil consumption 31Fuel pump 30Wipers 29Headlights 28Power steering loss 25Fire or smoke 23Water leak 19Overheating 18Steering lock-up 18Brake failure 15Knocking 14ABS 13No deployment 13Backup camera 11Misfire 11Whining noise 11Key fob 10Airbag light 9Fuel gauge 9Battery drain 8Door locks 7Ball joint 6Screen failure 6Collision warning 5
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