2000 Jeep Cherokee: doors won't lock, open or latch

Filed Aug 7, 2015 · Electrical · MI

I believer the electrical problems I have experienced with my jeep cherokee sport 2000 4.0l v6 has the potential to be come a threat if such wires should create a fire of some sort... For years the only way to operate the windows on the vehicle is by drivers side controls, the passenger cannot operate the window with their control. Strange thing, is if on the divers side you hit the automatic door lock switch back and fourth the passenger can gain control of the window operation ie up/down, only on a temporary basis. The time frame of passenger operation is very short... The other issue is the door locks, the lights go on and off when using the fob to lock and unlock, and sometimes the locks work and you hear the click of them locking. Other times the lights will flash but the door locks will not operate at all, and if your sitting in the jeep and hit the locks you can hear a click but not in the doors but in the headliner just about where the dome light is... I feel all of these electrical issues are concerning, and should be something jeep corp should take seriously..... Problems in electrical system could be a potential fire hazard....

Filed Feb 25, 2004 · Locks · 44,000 miles · VA

Power door lock mechanism stopped working. Consumer was unable to open the doors with the key. Dealer determined latches malfunctioned, and needed to be replaced at $268.0o each plus labor at consumer's expense.

Filed Mar 6, 2003 · Locks · 52,000 miles · GA

The power locks make loud noise when activated. Eventually the rear door lock will not unlock.*jb

Filed Mar 6, 2003 · Locks · 58,000 miles · GA

The power door locks made a loud noise when activated. Eventually, the rear doors couldn't be unlocked.

Filed Sep 22, 2001 · Brakes · NJ

At 7,000 miles, the vehicle would shake violently and the brake pedal would pulsate excessively when the brakes were applied at highway speeds of 40+ MPH, especially downhill. Took to dealership and they were able to replicate condition. Dealership explained that shaking and pulsations were due to defective rotors which had warped from excessive heat - not due to emergency braking, but just normal use. Dealership replaced rotors and pads without cost to customer. Unfortunately, the same problem arose soon after my first anniversay with the vehicle at about 17,500 miles. Took to same dealership and they diagnosed the same problem (rotor warping due to overheating - not from abusive braking, but from normal braking by customer). They repaired the problem by resurfacing front rotors and replacing front pads without cost to the customer (excellent service department). My concern is that the service department rep stated that the same problem would come up again after about 8-10,000 miles because the rotors and braking system are defective from the manufacturer. He stated that jeep and the federal government have to "bump heads" before this problem is permanently corrected. Please make jeep acknowledge and correct this serious problem before someone is killed or seriously injured. Jeep needs to stand behind its product if it wishes to maintain its rather good reputation. If not, jeep will lose its customer base and will eventually go the way of the dodo bird. The other problem I have experienced is the malfunctioning of the my rear trunk door lock. It gets stuck quite often, such that I cannot disengage the lock to open the trunk. I must lock and reopen the vehicle's locks (with the remote control) to get the rear hood lock to work properly. Otherwise, my 2000 jeep cherokee is quite satisfactory. However, I worry about my out-of-pocket expenses once my warranty expires. Can you investigate these problems and try to get jeep to commit to a recall?

Filed Feb 22, 2001 · Body · FL · fire

Right rear door lock/ latch had caught on fire while driving. Vehicle at dealer for inspection. Please feel free to provide any further details on this matter.