2016 Jeep Cherokee: windshield wiper failure

Filed Sep 9, 2025 · Electrical · 118,286 miles · MD

The contact owns a 2016 Jeep Cherokee. The contact stated that while the liftgate was closed, there was a warning light indicating that the liftgate was open. The contact stated that upon attempting to open the liftgate, the liftgate failed to open. The contact also stated that there was an abnormal burning odor coming from the rear of the vehicle. The dealer was contacted and advised the contact to park the vehicle outside and not to drive the vehicle. The vehicle was taken to the dealer, where the recall repair of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) was performed; however, the power liftgate failed to close after the repair, and the battery was drained. The dealer jump-started the vehicle and determined that the liftgate latch needed to be replaced. The contact was charged a fee for the repair, and the vehicle was repaired. The contact stated that while driving the vehicle the following day, the contact noticed that the windshield wipers were inoperable. The vehicle was taken back to the dealer, where an unknown fuse was replaced, and the windshield wipers became inoperable. Additionally, the contact stated that the rearview camera image was black while reversing, and the infotainment system was inoperable intermittently. Additionally, the contact stated that the vehicle was experiencing difficulty starting. The contact stated that the vehicle failed to start on one occasion and was jump-started by AAA. The vehicle was taken to Firestone, where it was diagnosed with a lack of electrical connection with the key fob. The contact was referred to the dealer for assistance. The contact stated that the various electrical failures had started after the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,286.

Filed Mar 5, 2025 · Electrical, Engine · OR · fire

I parked my vehicle at 6pm on February 15th. at 2:45 pm I awoke to a loud explosion outside my bedroom window. There was a very large fire, and it was my car. I was in shock we could only watch from our window as the fire department arrived and put out the fire which was spreading to the carport and mailboxes near my parking spot. It also burned a truck parked next to mine. both cars a total loss. My insurance company sent someone to tow my vehicle, but the tow truck driver refused saying the vehicle was untowable, due to the massive damage. the next day a neighbor informed me that he got the whole incident on video start to finish. 'The video shows my engine igniting while off and had been parked for over 6 hours. In the video you see a small flame start under the hood near the windshield wipers. the flame then grew and grew!!!! until the car was completely engulfed in flames. I also had a full tank of gas!!! Once the fire department arrived and extinguished the fire. the whole thing was melted to the concrete. the engine laying on the ground. A TOTAL LOSS!!!!

Filed Jan 18, 2023 · Engine · IN

My 2016 jeep Cherokee Limited which has the 2.4 L Tiger Shark engine is failing miserably. There is a extremely obvious ring around the entirety of the engine block. The manifold gasket has failed. The head gasket has never been removed by myself or by a jeep dealership who had my authority to do so. The indicator lights on my vehicle still have not illuminated other than alerting in me I had a faulty water pump which had to be replaced at 75k miles. The OEM thermostat is plastic. Not metal as it should be considering the elevated temp produced by 2.4 L Tiger Shark engine. That engine has destroyed the gasket. The damage started at the right hand side”opposite of oil opening” about the middle of the gasket head. My vehicle was serviced by jeep multiple times at Napleton’s JDR in West Palm Beach and the Jeep dealership in Greenwood Indiana. No one brought to my attention that I should have them investigate that. Instead alerted me to my windshield wipers needing to be replaced, Mind you a had done that the month prior from the same dealership. I question now why the engine was so very deeply cleaned when I purchased it and they even cleaned it twice in the days between me seeing and picking up the vehicle. They are aware of this. They were doing the oil changes. I asked how the oil was they always just said a bit low and never mentioned it unless asked. My next statement will be the now knocking pinging pistons. Mind you this Tiger Shark engine lifters/pistions are put in motion by OIL PRESSURE. Strangely the same problem Tiger Shark 2.4L is known for. No wonder so many people complain of there cars becoming immobilized when oil is beyond low. This is a very expensive fix. They knew it. Jeep would bankrupt if they had to either fix every single 2,4 L Tiger Shark engine and likely the multi air flow ones also. When I’m truth they should be totally replaced a blow head gasket and full engine tear down to replace lifters, head gasket+seal piston rings, spark plugs…

Filed Aug 18, 2022 · Electrical, Engine · MO

Drove car a few minutes and while accelerating the vehicle slowly stopped and all the electrical warning signals went off simultaneously. I was able to push down on the gas pedal, but my car would not accelerate, nor did it sound like engine was running. Car would not power off, but would not move in reverse or drive. Every possible vehicle warning light flashed on the dash, all 5 lights lit up on the gear shifter at the same time, and the windshield wipers turned on even though they were turned off. I have a video of this. Power locks would not lock or unlock car. Power windows would not roll up or down. My media screen flashed an error message. State patrol and our local police department had stop traffic to safely move my car off the roadway to a safe location. My car was towed and the battery had to be disconnected, so vehicle would power off.

Filed Apr 9, 2021 · Visibility · 114,160 miles · NC

I bought my 2016 jeep cherokee brand new in february 2016. The wipers quit working during a heavy rain storm in myrtle beach. You turn the switch and they wouldn't turn on. The next day, they worked. Once again I needed them in another rain storm, and they didn't work. I live on the coast of nc and it rains often. Took to dealership, couldn't find a problem. Took again a week later, they replaced the bcm which was over $500. 6-8 months later the problem started again. Same thing happened during a rain storm. Dealership replaced bcm once again. Then less than a year later, happens again. Took to dealership again and they said a wire had shorted out on bcm. A wire was replaced. Once again 8 months or so later, happens again in july 2020, replaced yet another bcm. Now in april of 2021, today, it's happening again and I'm driving from florida back to nc on highway 95. Going through a rain storm and wipers not working. This has been very dangerous and very frustrating. If I make it, I'll be taking it again to dealership on monday. I have all documentation every time this has happened, and video proof. If I could get rid of this car I would but I can't. Submitted a picture of driving in rain on 95 and wiper switch is set to high.

Filed Feb 21, 2021 · Body, Transmission · 110,000 miles · MT

Within 7 months of buying this car from a dealership, the 4wd says unavailable, the wiper sprayer broke while I was driving and I had to pull over because I couldn't spray my window on a snow-melting, messy day. Then the driver's side wiper broke while driving in torrent rains where I almost got run over by a semi-truck on the highway for having to pull over. The mud flaps continue to rip causing mud and ice to build up behind the tires. In 15-below weather, I went to start my car to go to work and when I turned the heat higher than 4 (out of 7), it made a loud, vibrating sound until I turned it back down, so I was very cold all the way to work. The next day it worked fine. The day after that, I went out to start my car again to go to work, it was 15-below still, and I had no heater blower at all. I had no heat. I could not drive due to that, had to have my car towed to a shop, and ended up calling in sick at work, which jeopardized my brand new employee status.

Filed Feb 19, 2020 · Visibility · 36,000 miles · TX

The windshield wipers have randomly come on without being turned on and as of today will not turn off completely. They can be slowed to an intermittent position or run at full speed but will not turn off.this began to happen only while driving the vehicle, now they are on weather driving or in park, and only stop when the vehicle in turned off.

Filed Nov 26, 2019 · Steering · 27,934 miles · PA

Tl* the contact owns a 2016 jeep cherokee. The contact stated that there was a grinding noise coming from the steering wheel. An independent mechanic diagnosed that the axle shaft assembly failed. The contact stated that she was not informed of any failures with the vehicle when it was purchased in march of 2019. The contact also stated that the wiper arms malfunctioned. The failures began when the vehicle was purchased. The dealer and manufacturer were not contacted. The vehicle was not repaired. The failure mileage was 27,934.

Filed Jun 17, 2019 · 128,410 miles · MN

I bought my 2016 jeep cherokee limited new and for the first 100, 000 miles had no problem with it until one day I was driving down highway and my instrument cluster lit up like a christmas tree, the engine hit 5000 RPM at 45 MPH and would red line if I went faster, I pulled over and could not shut vehicle off and radio, wipers and everything were going on their own including every warning light possible. After about 20 min idle I decided to disconnect the battery and reconnect and it started back up with engine light remaining on. I took to dealership they weren't sure why all codes were going off but checked and everything was fine and reset the light. A month later it happened again this time at 65mph during a snowfall on the highway but this time the steering wheel locked up I managed to brake and stop on highway with hazard lights on again disconnected battery and took to dealership, they said I needed to replace the computer so at a cost of nearly $2300 I did. No problems after that until it was raining one day and boom instrument panel lights up again, thankfully the steering wheel did not lock again. I take it back and they tell me there is nothing they can do about it but reset the light. Now I cant drive my jeep when it rains for fear of more issues. Fast forward 3 months to today, I am about a mile from my home and the dash lights up saying service shifter required. And all the lights for p,r,n,d are all red, I tried to turn off and start again with no luck the lights and warning stays on, the digital speedometer wont come up because the warning is there and I cant cycle it off. I googled the problem and noticed a great deal many others having the same issues at all different miles. I dont know what else to do at this point. I believe just the steering wheel locking up alone should be warrant enough for a recall before someone is not as lucky as I was.

Filed Oct 11, 2018 · 48,400 miles · KY

After I start the car up in the morning or after it has sat for awhile, it will run for about 5 minutes and then the engine will completely die, the battery light comes on and the screen says "shift to p then desired gear". When it does this, I lose throttle power, breaks and steering. I have to put the car in park and try to turn it off, when I try and turn it off it cranks like it is trying to start and won't. After I get the car turned off and go to turn it back on, it cranks really hard for about 45 seconds before starting. Then it smells like something is burning, it will do this 4-5 times before it starts running ok. After it dies, the transmisson feels like it is jumping/jerking and the car will randomly ding like it does when the windshield wiper fluid is low but nothing shows up on the screen or in the messages. It has died in the middle of an intersection, with the sterring locking up and the throttle losing power, this could have caused a major accident.

Filed Jun 22, 2017 · Acceleration, Electrical · 10,200 miles · NY · crash

Tl* the contact owns a 2016 jeep cherokee. While driving approximately 20 MPH, the vehicle's speed suddenly increased to approximately 30 MPH. The driver crashed into a traffic cone. A police report was not filed and there were no injuries. The contact also indicated that the rear windshield wiper suddenly stopped operating. On some occasions, after removing the ignition key from the ignition switch a message indicating "key inserted" would display. The vehicle was taken to huntington jeep in huntington, new york, but the failures could not be duplicated. The manufacturer was notified of the failures. The VIN was invalid. The failure mileage was 10,200.

Filed Mar 4, 2017 · Visibility · 8,500 miles · PA

Drivers side wiper stopped working while driving. The passengers still works unable to drive car when it rains.