The contact owns a 2015 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 25E003000 (POWERTRAIN). The contact stated that while his wife was driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal and went into limp mode. Multiple warning lights were illuminated. In addition, the power steering seized. The contact's wife was able to cruise into a dealer. The vehicle was inspected and diagnosed that the power transfer unit (PTU) had failed. The contact was informed that the part was on a national backorder. The vehicle remained at the dealer unrepaired. The contact stated that the failure had occurred in the past and was repaired. The manufacturer was made aware of the failure and informed the contact that a request to expedite the part was submitted. The failure mileage was approximately 139,000.
2015 Jeep Cherokee: multiple warning lights
48 of the 1,794 complaints about the 2015 Jeep Cherokee describe multiple warning lights.
- owner complaints
- 48
- of this car's complaints
- 3%
- typical mileage
- 45,673
- recalls
- 1
Multiple warning lights by model year
What owners say
I own a 2015 Jeep Cherokee Limited. A week ago I was in a parking lot and reversing out of a parking space when a warning light came on "shift in park to start engine." The engine was running, however as I shifted to drive numerous lights on the dash board were flashing on and off. I shifted the vehicle to park, however when I shifted back to drive the vehicle was not moving forward when I stepped on the gas pedal. I shut the vehicle off and on and was able to shift to drive and move forward although multiple warnings were flashing on the dash board. I was able to drive back to my home. I turned the vehicle off and on and again shifted to drive, however this time the vehicle did not move forward, the same when I shifted to reverse. I have not taken my vehicle to a dealer or mechanic yet, so not sure what the issue is here, but I did see that there were over 900 complaints for power train on the federal safety agency website and the most recent 2 or 3 recalls were describing very similar incidents to what happened to my vehicle.
The service shifter light comes on intermittently on my 2015 jeep Cherokee latitude. Service shifter light comes on dash and all lights on the shifter assembly are solid red. The service shifter light will not go off until the car is turned off and back on. It causes the heads up display to be blocked until the vehicle is turned off to reset the lights. The transmission feels like it is missing a gear or slipping between gears just before the service shifter light comes on. It does not have a solid time that it comes on. You can be driving down the road and it just comes on or you can be putting the car into reverse and it comes on. The jumper and bezel along with the shifter assembly has been replaced 2 times already. The first time it was replaced at my cost on April 8, 2022. The second time was replaced on November 30, 2023. My vehicle will be going into the dealership again because the service shifter light has come on again on July 14, 2024. This is a known issue and no one is doing anything about it after 90 plus complaints have already been filed with you.
The Electronic Parking Brake has malfunctioned because water has leaked into the liftgate. Jeep is replacing the power liftgate module because if water leaks into the car, this could cause a fire if the water reaches the module. Water is in my car and has destroyed the e-brake system causing it to go on and off unexpectedly and now I can't drive the car. According to an ODI Resume, "On May 11, 2016, the manufacturer released a Technical Service Bulleting (ODI #10191415, FCA #08-060-16) that instructs dealers on replacing the EPB module and inspecting the electrical connector for corrosion if a customer describes having the EPB not releasing." Jeep is willing to replace the Power Liftgate Module - Recall 49A - but not the EPB for the exact same reason. The dealer agrees with my assessment, but without Chrysler willing to cover the cost, they are not able to replace the EPB system for free and want to charge me $1000. Several lights are going off on the dashboard - Service Park Brake, the Brake light and now the Stop/Start function is disabled.
Randomly an audible alarm sounds and the dash indicates "Service Shifter" while the digital dashboard indicators do not allow to navigate away from that notice, and all of the lights on the transmission indicators illuminate. I called the dealer and they said they were aware of issues with that, but no recall exists. I Googled the "Service Shifter" and my model vehicle and apparently it's a larger problem than the Dealer indicated on the phone. I was advised to turn the vehicle off, open the door, close the door, and restart the vehicle. The error cleared but later intermittently reappears.
The contact owns a 2015 Jeep Cherokee. The contact received a recall notification of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled while merging. The contact’s wife was able to coast the vehicle to safety and then restarted the vehicle. All the warning lights illuminated. The contact then stated that the windshield wipers were inadvertently turned on. The dealer was notified of the failure and the contact was informed that he would receive a call back to schedule an appointment however, the contact was not notified. The dealer also confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was informed to take the vehicle to the dealer. The failure mileage was approximately 101,000. VIN tool confirms parts not available.
When I was driving the gear shift into Netural, all lights on gear shift were lit up red (Park, Reverse, Netural, Drive). The message said “Press brake, Put car in P, Select Gear”. This is so scary because it has happened twice to me. When I took to Midas as soon as it happen, since they were open. The ran a code that read U0001, and read that this is a power train issue. And informed me to take to the dealership because it should be covered for the recall that’s in these models. While driving on highways I have had to put car on side of road to keep from a crash. This is a real hazard and safety concern.
Service shifter light is on all the time. Not sure why or what is happening. There is a notification on the dash that just says "service shifter' and all the lights are red by the gear shifter.
Nearly all of the warning lights came on suddenly at the same time. Service parking brake, service transmission, service antilock braking system, service forward collision system and more. The vehicle then starts to have trouble shifting and sometimes acceleration is gone completely. I had to coast over to shoulder on the freeway multiple times. Turning the vehicle off and restarting seems to help somewhat and allowed me to get the vehicle home. Sometimes acceleration is jumpy (slowing down then speeding up again). I have had the vehicle serviced 3 times for this issue. First time they stated it was fixed with a software update. Second time they replaced a sensor inside the transmission, and the third time they replaced the PTU. All of these repairs and the $1,000+ I have paid for the repairs have done nothing to address the issue.
I was at a very busy intersection getting ready to turn left and when the light turned green the auto start cautious symbol showed up on the dash and the all the lights came on right before my car completely shut off. I had to put on my hazards because I was afraid of getting hit. Put the jeep into park and restarted the vehicle. I pulled over into a shopping center and checked to make sure I wasn't leaking anything and to give it time to make sure it wouldn't shut off again. Then the next day it was shaking really bad in idle and kept throwing the same auto start caution light on the dash. Then had a check engine light. When taken to mechanic spark plugs and coil pack for cylinder 2 were changed but problem persists.
Vehicle continously flashes error code 'service shifter' on dash screen. In addition all lights illuminate on shifter assembly. Able to clear fault be restarting vehicle. Does not seem to affect shifting of vehicle. Been happening on and off past year.
Just after I started jeep. I had a warning beep. Dash has service shifter on it. All the lights along the shifter were lit up as if shifter was in all the positions. Drove it a short distance. Stopped turned off ignition. Restarted vehicle and it was cleared up. Have 59036 miles on jeep.
Service bulletins that may apply
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Decreased Remote Start And RKE Range
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- MIL/check engine lamp comes on after performing U90 recall PCM software update.
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a...
- Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a...
Related recalls
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Questions about the 2015 Jeep Cherokee warning lights
Is multiple warning lights a common problem on the 2015 Jeep Cherokee?
48 of 1,794 owner complaints about the 2015 Jeep Cherokee (3%) mention multiple warning lights. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2015 Jeep Cherokee?
There is 1 recall and 149 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Jeep Cherokee
Jerking 232Check engine light 203Stalling 136Harsh shifting 132Hesitation 112Transmission failure 100Won't shift 79Loss of power 70Sudden acceleration 49Grinding brakes 40Slipping 40Adaptive cruise 36Fire or smoke 35Headlights 35Won't start 34Start-stop 32ABS 19Engine failure 19Overheating 19Oil consumption 18Power steering loss 13Knocking 11Key fob 11Misfire 11Airbag light 10No deployment 10Water leak 10Shudder 9Brake failure 8Door locks 8Steering lock-up 7Sunroof shattered 7Backup camera 6Screen failure 5Whining noise 5Wipers 5
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