2019 Jeep Cherokee: key fob or push-button start problems

Filed May 24, 2025 · Electrical, Engine · PA

While driving down the interstate, my wife’s car just died in the middle of the highway, no life or lights of any kind. Luckily we got it started again and made it home. Second time it happened, the car shut off on the highway and would not restart. Had to have it towed home, tried taking it to our local Dodge dealership and they said since there’s no”active codes” they couldn’t do anything and sent us on our way. The car has a mind of its own and shuts off and or starts up whenever it wants. The care had a few codes when sent to dealership, service throttle control, lost function in fuel pedal, check engine light was on, start/stop needs serviced, and now the key fobs aren’t working, the car won’t start, acts like the battery is dead when we just had a brand new battery put in. This has happened 3 times to my family and it’s very uneasy when we’re stuck on the side of the highway as a hazard with no hazard lights working, and the car is dead in its tracks with no power whatsoever so ever. I’ve read many forums where more people are having this issue. I’m over the fact that we can’t get an answer to what’s going on, when we are paying for such a high quality vehicle and are having but none stop problems with it. I’ve also had to put a rear differential in the car at 80,000 miles. I’m just hoping to get some answers before something catastrophic happens to my family or someone else on the highway.

Filed Aug 26, 2024 · Engine · LA · crash

I have complained about my 2019 jeep latitude + from the first oil change I have to add 2-3 quarts of oil between oil changes. Jeep dies out in the middle of the road. And will not shift our start had to call dealership while almost being hit by several vehicles to find out I had to put the key fob by the start button and had the battery changed. Already complained customer service. I cant get nothing done with this jeep. It is a death.hazard please do something about this before someone is killed or injured. I have owned 3 jeeps and loved them all. But this one is a Lemon. Please help

Filed Mar 19, 2024 · Electrical, Seats · CA

Currently the seats sound like they arnt bolted down correctly. Also recently the key fob is failing to unlock the vehicle and its taking multiple trys of pulling the fob out of the ignition and putting it back into the ignition trying it on different sides buying multiple batteries. Also the the vehicle has always gotten stuck in gear, hard shifting.

Filed Aug 31, 2023 · Electrical · 62,994 miles · MO

The contact owns a 2019 Jeep Cherokee. The contact stated while attempting to start the vehicle, the PUSH to START button failed to function as needed. The contact stated she replaced the batteries in the key fob; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

Filed Feb 18, 2020 · Acceleration · 1,070 miles · SC · crash

Tl* the contact leased a 2019 jeep cherokee. The contact stated that prior to the failure the key fob was locked inside the vehicle, however once the vehicle was opened she started the vehicle and shifted to reverse. The reverse alert audio chimed and the brake pedal was depressed however the vehicle inadvertently accelerated in reverse. The contact stated that no warning lights illuminated. The vehicle crashed into another vehicle. No injuries were sustained. A police report was filed. The vehicle was taken to myrtle beach jeep chrysler (785 jason blvd, myrtle beach, sc 29577 843‑448‑1191) were the failure was not diagnosed or duplicated. The contact also mentioned that when approaching a stop light and the brake pedal was depressed the vehicle would lurch forward as well as when the brake pedal was released an abnormal grinding noise was heard. The manufacturer was contacted but offered no assistance as the contact no longer owns the vehicle. The approximate failure mileage was 1,070.

Filed Jan 29, 2020 · Engine · 13,500 miles · WI

I was waiting at a red stop light in my 2019 jeep cherokee 4x4, 2.0 l turbo, when all of a sudden my battery light on the dash illuminated. I looked at my push button start switch and it said "run". The light turned green and I stepped on the gas and nothing happened. The car was dead. Cars behind me start honking their horn. I put on my hazards and put my arms up in the air. I then moved the gear selector to "n" and pushed the start switch. The switch toggles from "run" to "off". So, I hit the button again and the car starts. I move the transmission into "d", but the car just revs like it is still in neutral. I move selector to park and then back to "d". Then the car then allows me to take off. However, I was stuck in traffic for a whole light cycle and had many people wondering what I was doing. I have no idea why the car stopped working. My car has about 13,500 miles on it.

Filed Sep 3, 2019 · Brakes, Engine · 7,504 miles · WV

While driving this morning at 70 MPH my 2019 jeep cherokee 2.0 turbo lost all power, power steering and power brakes. I fought to pull it off the road. Right when it stalled out the message center stated "auto start/stop not available" and the auto start/stop light illuminated along with the battery light. The 'd' drive indicator on the dash was blinking. Upon stopping and placing the vehicle in park, it turned over but would not start. I placed the vehicle in neutral, and nothing. The car acted as if it were in auto stop as the door chime dinged when the door was open and headlights were off (push button start). Locking the vehicle left the dash lit up like it was running. Chrysler had it towed to the local dealership where it is waiting to be looked at. Had my wife been driving this when it happened she might not have been able to pull to the side of the road with no power steering or brake assist.

Filed Jul 24, 2019 · Electrical · 4,000 miles · MO

Ignition not starting at all while pushing starter button and pressing brake pedal. Jeep has been in the shop several times. Key fobs replaced, starter button replaced and receiver hub replaced. Jeep continues to have this problem intermittently over the last 6 months.