2019 Jeep Cherokee: sudden unintended acceleration

Filed Sep 10, 2025 · Transmission · 72,000 miles · CO

The contact owns a 2019 Jeep Cherokee. The contact stated that the "Service 4WD" message was displayed. While attempting to accelerate after idling, the vehicle hesitated and then surged forward before accelerating. The failure was intermittent. The vehicle was taken to the dealer, who diagnosed that the Power Transfer Unit (PTU) had failed and needed to be replaced. The vehicle was not repaired because parts were on back order for approximately 2-3 months. The contact found information on the federal safety agency Campaign Number: 25V011000 (Power Train); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

Filed Nov 26, 2022 · Engine, Transmission · NY

When stopped at multiple ref lights having my foot on the break pedal the car suddenly accelerates on its own and stays at 2000 rpms. This does not go away and the car must be put in park and turned off for the issue to stop.

Filed Jun 8, 2021 · Acceleration · NY

In January of 2021 I was driving my vehicle out of the car wash when it suddenly accelerated on its own across a busy roadway out of the parking lot. The vehicle was going 65 MPH without my foot on the gas. I had to keep my foot on the brake to control its speed and get myself to work that way. I got the car to stop in those parking lot and put the vehicle in Park. The RPMs shot up to 5000, the Stop Start and a couple of other warning lights were on. I shut the vehicle off, restarted it and then it was fine as if nothing ever happened. After work I brought the vehicle to the dealer, they checked the OBD computer and verified that the incident happened. They replaced some sensor and everything was fine until May 20th, 2021. On that day the vehicle started to accelerate on its own again. I immediately pulled into a Walmart parking lot, put the vehicle in Park, took a picture of the dashboard to show the dealer and turned the vehicle off. I did not run the car long enough for the warning lights to come on. I restarted the vehicle and again it was as if nothing happened. I bright the vehicle to my dealership and as of 06/08/2021 it is still there waiting on Chrysler to figure something out. The dealer cannot fix it unless they can get it to happen again because I did not run the car long enough for the OBD computer to register and record the second incident as per Chrysler’s policy.

Filed Sep 9, 2020 · Engine, Transmission · 23,000 miles · MA

Tl* the contact owns a 2019 jeep cherokee. The contact stated that while driving 70 MPH, the rpms fluctuated up and down. The vehicle lunged forward, independently accelerated and decelerated. The contact thought that the vehicle had been rear ended. The vehicle failed to accelerate back to cruising speed. The contact pulled off to the side of the highway. The vehicle was parked on a slight incline and rolled backwards. The contact used the parking brake to completely stop the vehicle. The vehicle was towed to allen mello chrysler jeep dodge ram (13 marmon dr, nashua, nh 03060 (844) 532-9794). The mechanic heard a grinding sound when the vehicle was started. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 23,000.*dt consumer stated ptu power transfer unit was replaced as well as the part of the transmission. Dealer has not put any of what had occurred in their reports.

Filed Jan 14, 2020 · Acceleration · 20,000 miles · SC

2019 jeep cherokee limited 2.4l turbo. Driving with cruise control set the car will suddenly accelerate, RPM's will increase by 2000 and will not slow down until cruise is disengaged. Also while driving in city in surface roads without cruise control, the car will just stop accelerating even though you are depressing gas pedal. Car comes to a complete stop while engine still running. Had to turn off car and wait a few minutes. Check engine light cane on when car was restarted with message of "check throttle control sensor". Light went off before I could get it to dealer. Dealer said the could not find a code or duplicate problem. This has happened several times. The last time on 1/11/2020

Filed May 25, 2019 · Airbags · AR · crash · 8 injuries

Takata recall I had witnessed my air bags not deploy, when I was just involved in a car accident. Because I had unintended acceleration which caused me to not be able to stop and we were hit on the side and our side air bags did not deploy on our right side. *dt

Filed Apr 30, 2019 · Engine · 4,250 miles · MI

Tl* the contact owns a 2019 jeep cherokee. While driving various speeds, the vehicle lost acceleration and then lunged forward. There were no warning indicators illuminated. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified. The failure mileage was 4,250.

Filed Jan 29, 2019 · Body, Engine · 14,000 miles · CA · crash

I was sitting in traffic on the 105 freeway, at approximately 2-3 miles per hour, and my car suddenly lunged forward hitting the other car in front of me, my foot was on the brake the entire time. Time of occurrence was jan 28, 2019 approximately 2:30pm.