While driving I was in the middle of an intersection and the parking brake came on. I thought I had a flat. Thank god no oncoming cars were present I had to let the vehicle slowly roll across the street into a parking lot. Inwas stranded and hour from home and had to pay $250 for a tow. The vehicle has been sitting in my driveway for a year turns out it is a failed ptu but how convenient it doesnt show up under a recall. 2019 Jeep cherokee with only 86k miles. Dealership wanted 5k to fix we came up with some money and just had it towed to a mechanic to see how much they want. We should not have to pay anything if this a common fail on jeep. Vehicle is still financed with the dealership and ive been paying for a car I cannot even drive. Its rediculous.
The worst 2019 Jeep Cherokee problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission839
- Engine472
- Electrical342
- Steering120
- Brakes111
- Acceleration83
- Driver assistance74
- Fuel system43
- Airbags42
- Wheels24
- Body20
- Lights18
- Suspension12
- Visibility11
- Seat belts7
- Seats3
- Tires3
- Locks1
Specific symptoms reported on the 2019 Jeep Cherokee
Stalling 304Loss of power 126Check engine light 113Jerking 86Grinding brakes 75Hesitation 50Oil consumption 48Start-stop 48Won't start 45Harsh shifting 42Power steering loss 37Engine failure 35Warning lights 31Fire or smoke 20Won't shift 20Backup camera 18Transmission failure 17Adaptive cruise 16No deployment 14ABS 13Overheating 13Rollaway 13Steering lock-up 13Battery drain 11Slipping 11Airbag light 10Brake failure 10Knocking 10Shudder 10Wipers 10Misfire 9Headlights 8Screen failure 8Key fob 8Seat belt 8Pulling 8Sudden acceleration 8Whining noise 8
Trouble codes owners of the 2019 Jeep Cherokee mention
C14A7 29C1494 3C1417 2P0973 2U0010 2
Recalls 11
Power train
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
- Risk
- A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning May 14, 2026.
Recall number 26V290000 · Recall details
Power train
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
- Risk
- A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
- Remedy
- Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 01C.
Recall number 25V011000 · Recall details
Steering: rack and pinion: pinion shaft
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
- Risk
- A loss of steering control increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V99.
Recall number 19V637000 · Recall details
Air bags
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
- Risk
- In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V63.
Recall number 19V449000 · Recall details
Seats
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
- Risk
- In the event of a crash, the seat may move, increasing the risk of injury.
- Remedy
- Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V31.
Recall number 19V248000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
- Risk
- Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is UC4.
Recall number 18V917000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
- Risk
- A vehicle stall can increase the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is UA9.
Recall number 18V739000 · Recall details
Service brakes, hydraulic: foundation components: disc: caliper
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Risk
- A reduction of braking performance can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U86.
Recall number 18V523000 · Recall details
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
- Risk
- If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U85.
Recall number 18V492000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
- Risk
- Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U52.
Recall number 18V344000 · Recall details
Technical service bulletins for the 2019 Jeep Cherokee 409
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- D-26-20
- ID-26-40
- D-26-10 (XX1)
- ID-26-19 (XX1)
- (XX1) Two Speed Power Transfer Unit (PTU)
- Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following:...
- Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM: ●...
- Backup Camera Poor Image Quality Inspection
- Door Latch, Handle And Ajar Additional Service Information.
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged...
2019 Jeep Cherokee fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | FWD | 23 | 31 | 26 |
| 2.4L 4‑cyl | FWD | 22 | 31 | 25 |
| 2.0L 4‑cyl | AWD | 21 | 29 | 24 |
| 2.4L 4‑cyl | AWD | 21 | 29 | 24 |
| 3.2L 6‑cyl | FWD | 20 | 29 | 23 |
| 2.0L 4‑cyl | 4WD | 20 | 26-27 | 22-23 |
| 3.2L 6‑cyl | AWD | 19 | 27 | 22 |
| 3.2L 6‑cyl | 4WD | 18 | 24-26 | 21 |
What 2019 Jeep Cherokee owners say
Most recent owner complaints, unedited.
My 2019 Jeep Cherokee has been displaying “Service 4WD” and “4WD Not Available” warnings on the dashboard since August 2026. The vehicle was diagnosed by a Jeep dealership with diagnostic trouble code C14A7-97: PTU motor component/system operation obstructed or blocked, involving the Power Transfer Unit (PTU)/drivetrain. I have also experienced difficulty turning the steering wheel while the vehicle is stopped and a scratching noise from the driver-side wheel area. I understand that the federal safety agency Recall 25V‑011/FCA Recall 01C applies to certain 2017-2019 Jeep Cherokee vehicles involving potential PTU damage. The recall states that PTU damage may result in a loss of drive power or loss of the Park function. It also identifies a “Service 4WD” message, noise, vibration, or a change in drive quality as possible warning signs. I also understand that the federal safety agency Recall 26V‑290/FCA Recall 40D applies to certain 2019-2023 Jeep Cherokee vehicles with a two-speed PTU that may fail internally. The recall states that a failed PTU may result in loss of drive power or vehicle rollaway, increasing the risk of a crash or injury. The recall also identifies a “Service 4WD” message, noise, vibration, or a change in drive quality as possible warnings. Although my VIN is not currently listed as included in these recalls, my vehicle is within the affected model years and is experiencing a documented PTU/drivetrain fault, a “Service 4WD” warning, a “4WD Not Available” warning, and additional noise and operating symptoms. I am submitting this complaint because I am concerned that my vehicle may be experiencing a PTU-related safety defect similar to the conditions addressed by these recalls. I am concerned about the safety of continuing to operate the vehicle.
The contact owns a 2019 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number 26V290000 (Power Train). The 4WD service light was illuminated while driving 45 MPH. There was a dinging sound coming from the vehicle. There was a clunking and grinding sound while driving during the failure. The vehicle was taken to the local dealer and the failure was confirmed, but the part to repair the vehicle was on back order. The manufacturer was contacted and declined to provide a loaner vehicle. The contact continued driving the vehicle. The failure mileage was approximately 82,000.
My 2019 Jeep Cherokee with 74,950 miles has a Power Transfer Unit failure and my VIN is not included in the NHTSB recall. When I took my car in for service on 11/4/26, I was told there is an indefinite delay on the replacement PTU. Additionally, because my VIN is not part of the the existing recall, the replacement will cost me close to $3000 IF it ever is available. I was also denied a “good will” warranty by my Jeep service department.
My service 4 wheel kept coming on I took it into mechanic and my transfer case and actuator failed 10/24/25. Also more recently I took car in again and my driveshaft had to be replaced on 10/20/26. My car is not even 10 years old and has had major repairs done I have t even reached 90,000 miles yet.
The PTU has shown a code of failure to communicate. My 4WD light was on stating Ned’s to be serviced. While driving and excellerating I would hear and feel a clunk. There was a whooping sound while driving, at first when turning and then increasing to more and louder. At 57,000. Miles when getting an oil change told the mechanic of the service light and asked if it could be on due to having changed a flat tire? He said my 4WD was working fine and not to worry about it. When I lost power at 30 miles an hour and it started to shudder I took it in to the dealership and they produced an inspection of problems neededing to be fixed costing approximately 10,000. Including the PTU failure. The vehicle was at 90,000. Now and no longer out of warranty. I was told they could get a PTU unit for at least 4 months if even then. That was leaving me without a vehicle. I took the vehicle (which I was told was safe to drive) to another private service station. They diagnosed more to me show pictures of a cracked differential and the seal to it warped and half off. They said this condition was a catastrophic accident waiting to happen. I have been put off ignored and told I have no proof that this was an issue under warranty.
PTU went out while driving. My jeep can't accelerate.
My 4wd service light came on and I took it to a private mechanic who did a diagnostic. They found a bad PTU and it needs to be replaced. My car VIN is not falling into the recall that was current within my year of Jeep (Recall number: 26V290000) . My problem is the same as the recall but my vehicle was not included. Please provide help on how I can get covered under this recall.
I have a 2019 Jeep Cherokee Trailhawk that has a "Service 4WD" issue. I have had the vehicle diagnosed and have a PTU failure of C14A7 which coincides with a recall 25V‑011. The symptoms and failure mode I have mirrors the recall but yet, my VIN is excluded.
I have a 2019 Jeep Cherokee Limited that has a "Service 4WD" issue. I have had the vehicle diagnosed and have a PTU failure of C14A7 which coincides with a recall 25V‑011. The symptoms and failure mode I have mirrors the recall but yet, my VIN is excluded. I have met with a Jeep Service Department Manager and have had numerous calls with Stellantis Customer Care to try to understand why my vehicle is not part of the recall but am getting nowhere. I am told by Stellantis there is nobody I can talk to if I am not part of the recall and there is no appeal process. An independent shop believes strongly my vehicle should be included with the recall so I will continue to attempt to find someone within Stellantis that I can appeal the omission. I saw a comment that the federal safety agency believes the recall scope is too narrow. Is there anything be done to open up the scope of the recall? Any suggestions how I can get my position heard?
Compare the 2019 Jeep Cherokee
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Other model years
199019911992199319941995199619971998199920002001200620142015201620172018201920202021202220232026
Questions about the 2019 Jeep Cherokee
Is the 2019 Jeep Cherokee reliable?
Owners have filed 1,681 complaints about the 2019 Jeep Cherokee, 2.4 times a typical Cherokee model year. It is one of the years we flag to avoid.
What is the 2019 Jeep Cherokee year score?
The 2019 Jeep Cherokee scores 37 out of 100 (poor). The score compares it with the other model years of the Jeep Cherokee: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2019 Jeep Cherokee?
Transmission and drivetrain, with 839 complaints, typically around 51,000 miles. Next is engine (472).
How many recalls does the 2019 Jeep Cherokee have?
11 recalls, covering power train, steering and air bags.
Was there a recall on the 2019 Jeep Cherokee transmission?
Yes, 4 recalls: 26V290000, 25V011000, 18V739000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Cherokee have bad transmission?
The Jeep Cherokee model years with the most transmission complaints are 2014 (1,472 complaints), 2015 (1,007 complaints) and 2019 (839 complaints).
What gas mileage does the 2019 Jeep Cherokee get?
Official estimates for the 2019 Jeep Cherokee range from 21 to 26 mpg combined. The most efficient version (2.0L 4-cyl, FWD) gets 23 city and 31 highway.
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Check its historyJeep Cherokee in the news
- Jeep extends warranty coverage on 2014-2023 Cherokee (power train)
- Jeep recalls 2024-2026 Grand Cherokee, 2026 Cherokee and 2024-2025 Wagoneer and other models over pressure monitoring and regulating systems problem (201,975 vehicles)
- Jeep recalls 2026 Grand Cherokee, 2026 Wrangler and 2026 Cherokee and other models over back over prevention camera problem (844,028 vehicles)