2019 Jeep Cherokee: engine knocking or ticking

Filed Jul 30, 2025 · Transmission · 105,511 miles · VA

The contact owns a 2019 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 25V011000(Power Train); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at 45 MPH, the vehicle started to vibrate and made an abnormal ticking sound. The contact's wife pulled over and informed the contact about the failure. The contact arrived at the scene and was able to drive the vehicle to the dealer, where it was diagnosed with power transfer unit failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 105,511. VIN tool confirms parts not available.

Filed Jun 2, 2025 · Transmission · 87,000 miles · TX

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a grinding and knocking sound coming from the vehicle. The vehicle was towed to the dealer, where it was diagnosed with a failed PTU. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired. The contact stated that the failure had started one week after the vehicle was purchased. The contact stated the Serviced 4WD warning light was illuminated but independently turned off. The vehicle was taken back to the dealer where the vehicle was purchased, and the contact was informed that the Service 4WD warning light was normal. In addition, the contact stated that the vehicle had been at the dealer for more than thirty days awaiting the repair. The contact was informed that the parts were not available. The contact received notification of the federal safety agency Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 87,000. VIN tool confirms parts not available.

Filed Jan 8, 2025 · Transmission · CO

On 12/30/2024, I received a “4WD SVC” light on the dashboard of my 2019 Jeep Cherokee (odometer reading 61,000). Upon a quick Google search, this is a very common problem with the Jeep Cherokee’s Power Transfer Unit. I took my Jeep in to be diagnosed at an independent service center (1/3/2025), where it was confirmed that my vehicle was reading a code: C14A7-97 (PTU motor component, or system operation obstructed, or blocked). It has been noted that the PTU failure can result in a loss of power to the front wheels, potentially causing reduced traction, difficulty turning, and noticeable noises like grinding or knocking, especially when turning, due to the malfunctioning gears inside the unit; in severe cases, the front wheels might completely lock up depending on the nature of the failure. My vehicle has not been inspected by the manufacturer, police, or insurance representative; however, a Google search indicates that there is an ongoing class action investigation (Saunder, Schelkopf - Attorneys at Law) for PTU failures in 2019-2022 Jeep Cherokee’s.

Filed Jan 2, 2023 · Electrical, Engine · GA

For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.

Filed Dec 20, 2022 · Driver assistance, Engine · AR

My jeep has been in the shop 5 times in the last 6 months. The engine stalls out and the engine makes a knocking sound. This morning, 12/20/22, I was driving to work and went to slow down for a red light and the emergency break engaged and the jeep stalled out. I was almost rear ended and could have been injured. Now the jeep is dinging and the indicator light is flashing saying" service park break". . The dealership I bought my car from refuses to assist me anymore and I am at a loss.

Filed Nov 3, 2020 · Engine · 28,500 miles · NY

Oil seeping from oil pan, side cover, head gasket and a ticking noise that sounds like lifters

Filed Sep 27, 2019 · Acceleration, Engine · GA

Stalling in the engine and knocking into the engine. There is also a stall upon acceleration.

Filed Jul 16, 2019 · Acceleration, Driver assistance · 410 miles · CO

Brand new jeep rail hawk 34 miles at time of purchase 410 miles knock sensor and check engine 1812 miles etc and map sensor 2325 miles etc the last two times lost all throttle and no power going up vail pass in co. Almost rear ended by a semi and had to pull over on the shoulder, limp mode.

Filed Apr 4, 2019 · Brakes, Electrical · 600 miles · MO

When my vehicle is in motion, driving through city streets, and I try to apply the break it accelerates instead. The RPM's will reach 4000 or 5000 and hold there. I was told by chrystler to apply the gas quickly then break when this happens to stop my vehicle. This is unsafe and I do not feel comfortable in my own car. I also have an issue with the engine making a knocking sound at times, and the radio fades in and out, with that feature turned off, as well as shutting completely down and resetting itself. Prior to the recall in nov of 2018 this same vehicle from one week of purchase would stall while I was driving through city streets. All of these things happen at a speed of 35 or less. The car went from stalling to after recall update it is now accelerating when trying to stop. The dealer has not been able to replicate and chrystler either so they are saying there is nothing wrong with the vehicle. I do not feel safe in my own car. I am worried there will be a time I will not be able to stop the car before causing an accident.

Filed Mar 4, 2019 · Acceleration, Engine · 11,131 miles · WA

Tl* the contact owns a 2019 jeep cherokee. While the vehicle was making turns or idling at stop signs, it lost power and stalled. In addition, the vehicle failed to accelerate and there was an abnormal knocking noise emerging from the engine. There were no warning indicators illuminated. The vehicle was taken to 1-5 chrysler jeep dodge ram (1560 nw state ave, chehalis, wa 98532, (360) 748-1717) to be diagnosed, but the failure was unable to be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was contacted via certified mail, but there was no response. The failure mileage was 11,131.