My driver side seat belt will not stay latched. The screen on my dashboard will freeze up and not turn on or off
2019 Jeep Cherokee: seat belt won't latch or retract
8 of the 1,683 complaints about the 2019 Jeep Cherokee describe seat belt won't latch or retract.
- owner complaints
- 8
- of this car's complaints
- 0%
- recalls
- 0
Seat belt won't latch or retract by model year
What owners say
Have the seat installed using the lever lock system which chicco states is a lock off system and the seatbelt does not need to be locked off. After a few days the install becomes completely loose. I am also able to pull the top part of the seatbelt towards the buckle while it is installed
The contact's grandson owns a 2019 Jeep Cherokee. The contact stated that the passenger’s side front seat belt failed to lock as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000. The VIN was not available.
This is a known issue with Jeep. But they refuse to repair it at no cost. My emergency brake has become corroded due to water leaking into the module and from time to time the emergency brakes will get stuck to the point my car will not move. This recently happened last night when my vehicle was parked in the garage. I had recently been driving through a major rain storm. And upon trying to use my vehicle the next day... The emergency brakes would not release. My mechanic brought his computer over and verified the check engine light was related to the emergency brakes not releasing. This is a definite safety hazard! I have also noticed that certain safety features are being disabled due to the emergency brake not working properly. For example if I leave my Jeep in drive and open the door the emergency brakes should automatically engage disabling roll away. This feature no longer works. Another future, if my driver seat seat belt was not buckled my emergency brake would engage. This is no longer working. I am very concerned about this. There are countless other reports of emergency brake errors. Please issue a recall!
Front driver side seat belt latch is not latching properly. Sometimes will lock and sometimes it won’t. The vehicle is 5 years old and Jeep will not cover under warranty.
On june 15, 2020, I turned left onto a city street and my vehicle began making the warning sound, the same sound when the seatbelt isn't buckled. A few seconds later when I turned right into another city street, the battery level warning came on, then the entire dash lit up and the vehicle quit. After a few attempts to restart, the engine came back on. The next day after I made a left turn, the same thing occurred, the battery level flashed on the dash, then the entire dash lit up and the engine shut down. I wasn't able to steer the vehicle to the shoulder of the road. It took 5 attempts before the engine would restart. On the june 18th soon after I pulled out of my driveway onto a city street, the same event occurred, the dash lit up and the engine stopped, however this time I wasn't making a turn, but I had slowed down because another vehicle coming in the opposite direction had veered close to my side of the road.it took several attempts to restart the engine, and it soon cut off again before I got it back in the driveway. When this occurred, there is no way to guide the vehicle to the side. I was very fortunate that I wasn't hit. Now I am too scared to drive my vehicle.
Rented vehicle 2019 jeep cherokee going out of town. On my way to houston. On an exit on my way to put gas took the exit and the jeep could not brake was with my two kids. I tried to brake truck didnt stop ended up flipping over in a ditch. Single vehicle accident. Broken ankle immediate sugery plate 10 screws. Broken femur bone. Broken ribs. My son was airlifted to san antonio and daughter in icu. Terrible accident I thank god for giving us another chance. The jeep cherokee brakes did not work and it stall it couldnt stop at all. Im afraid of driving my life has change dramatically. Also my seatbelt got locked I could have died they had to cut it w/ a knife. That is very dangerous couldnt get out of the vehicle due to seatbelt being locked. Photos attached.
On december 29th at about 5pm, I was traveling south at 40mph on plymouth sorrento rd in orange county fl.as I was driving, I heard a ding (1 ding almost as if my seat belt wants buckled, but it was) and at that time, my jeep shut down in travel. The first thing I noticed was the radio shut off and all the gauges, as I went to correct my steering, to get back in the center of my lane, I realized I had no steering capabilities, the steering wheel was locked. When I realized what had happened, I began to slow and the car came back on. This all took place in about 5 seconds. When I got my head straight and started back home, I noticed that the radio, control panel/gauges and A/C would not function properly. I could not change channel, turn air off, couldn't change volume or nothing. About twenty minutes later I arrived at my house and shut the car down. The radio continued to play. I had to start and shut the jeep down three time in order for the equipment to shut down. I called napleton jeep of clermont to come tow the jeep in and I called chrylser corp to notify them of the major safety hazard this was and problems this could have caused. Searching the same year and model jeep on the internet, it appears this is a pretty common thing,. I explained it to one of the chrysler corp managers and he said it didn't matter how many vehicles this happened to, there is no problem. Chrysler had the napleton dealer drive the car for about 90 miles over a week period and never had a problem. At that time I got a call from chrysler and napleton, stating I can pick my jeep up, there is nothing wrong. The jeep had about 2000 miles on it when this happened. We have had the jeep about 40 days when this happened, and because chrysler couldn't recreate the issues, they have just washed their hands of the problem.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2019 Jeep Cherokee seat belt
Is seat belt won't latch or retract a common problem on the 2019 Jeep Cherokee?
8 of 1,683 owner complaints about the 2019 Jeep Cherokee (0%) mention seat belt won't latch or retract. The model year with the most reports is 1994.
Is there a recall or service bulletin for this on the 2019 Jeep Cherokee?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Jeep Cherokee
Stalling 304Loss of power 126Check engine light 113Jerking 86Grinding brakes 75Hesitation 50Oil consumption 48Start-stop 48Won't start 45Harsh shifting 42Power steering loss 37Engine failure 35Warning lights 31Fire or smoke 20Won't shift 20Backup camera 18Transmission failure 17Adaptive cruise 16No deployment 14ABS 13Overheating 13Rollaway 13Steering lock-up 13Battery drain 11Slipping 11Airbag light 10Brake failure 10Knocking 10Shudder 10Wipers 10Misfire 9Headlights 8Screen failure 8Key fob 8Pulling 8Sudden acceleration 8Whining noise 8
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