2019 Jeep Cherokee: hesitation when accelerating

Filed Oct 22, 2026 · Transmission · 55,000 miles · CO

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving, the vehicle would independently switched to 4WD Mode. The vehicle hesitated upon depression of the accelerator pedal. The dealer was notified of the failure; however, the contact was informed that the vehicle was only under recall for a rear-view camera sensor. The contact received notification of the federal safety agency Campaign Number: 26V290000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

Filed Oct 5, 2026 · Transmission · 88,000 miles · IN

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 40 MPH, the “Service 4WD” warning light illuminated with an audible alert. The vehicle hesitated while accelerating and rolled after shifting to park(P). The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The manufacturer was notified of the failure by phone. The failure mileage was approximately 88,000.

Filed Aug 4, 2026 · Transmission · OR

Power tranfer unit failed and needs to be replaced. Dealer confirmed. Service 4wd light came on prior to taking it in for service. PTU failures can cause sudden loss of propulsion, drivetrain binding, hesitation, or rollaway while parked, all of which can lead to accidents and damage. This is a known and common occurrence in 2017-2023 Jeep vehicles and somehow it still takes forever for them to get replacement parts. I have not had access to my vehicle for 2 months, causing emotional and financial strain.

Filed Jul 15, 2026 · Transmission · SC

We noticed a recall will be issued for certain Jeep Cherokee regarding the failed PTU system. Our vehicle is not showing it will be included however we are having the identical issue. The 4WD service light comes on and when you excellerate, the vehicle chokes down and hesitates acting as if it will turn off. The vehicle has 73,000 miles and has never been driven in 4WD or off road.

Filed Apr 23, 2026 · Electrical, Suspension · MD

I brought the vehicle in November 2023 and the vehicle has been taken back to the dealership on numerous occasions due to the vehicle jumping/launching forward at low speeds, the power decreasing and then launching, the wheels for front end feels and sounds like something is breaking and the rear feels like something is broken and none of this has been addressed. I’ve been complaining some the end of November 2023. Vehicle also hesitate when pulling off. The electrical system in the car keeps overheating and then resetting. The screen gets hot to touch and freezes as wells as freezing when it very cold outside. At any temperature the screen goes black and will not comeback on for hours.

Filed Mar 30, 2026 · Electrical, Transmission · AZ

When going over bumps such as speed bumps or bumps in the road there has been a clunking noise and sometimes a grind, for a few seconds.With this the ABS light also comes on. Then goes off. This has went on for the past 6-7months. Its not every time,it is very random. It will do it and not again for a while. On 3/16/26 the SVC FWD warning light came on while driving. After restarting it it takes about 30seconds and it comes back on and stays on until the vehicle is shut off. There has been a couple times the vehicle has hesitated to go forward when the gas was pressed. I have taken it to an auto shop and they found code: C14A7-97 for PTU failure. They recommended to contact Jeep since there is a recall for that year. When the dealer checked my VIN it does not fall under the recall. I am afraid of driving it as I don't want it to stall on me or cause an accident as I usually have my young child with me. The shop said it would be around $6000 to repair. If not under the recall.

Filed Feb 18, 2026 · Transmission · 82,000 miles · AZ

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a clunking sound coming from the vehicle while attempting to shift gears. There was no warning light illuminated. While driving at an undisclosed speed, the vehicle unexpectedly hesitated while attempting to accelerate. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the PCM, TCM, and DTCM software had failed and needed to be reprogrammed. The vehicle was not repaired. The vehicle was taken to another dealer, where it was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The approximate failure mileage was 82,000

Filed Feb 17, 2026 · Transmission · MD

Upon driving car about a month after purchase the transmission hesitated, with jerking and a Loud hard clunk sound. Took vehicle to dealer and dealership stated none of the mentioned malfunctions noticed. They updated some software. Continued driving vehicle and malfunctions started again. Looked online for similar issues and found quite a few similar comments.

Filed Feb 9, 2026 · Transmission · 38,000 miles · MD

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, with a loud clunking sound coming from the vehicle. In addition, the vehicle jerked, hesitated, and bucked while the accelerator pedal was depressed. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

Filed Jan 17, 2026 · Electrical, Fuel system · LA

To Whom It May Concern, I am submitting a safety complaint regarding my 2019 Jeep Cherokee Limited due to ongoing defects that create unsafe driving conditions. Vehicle Information: •Year/Make/Model: 2019 Jeep Cherokee Limited •189,000 Safety Issues: My vehicle has experienced repeated and unpredictable failures, including: •Loss of power while driving •Electrical instability and voltage fluctuations •Auto Stop/Start system malfunction •Hard and delayed transmission shifting •“Service Shifter” warnings and parking brake alerts (P with exclamation point) •Intermittent stalling and hesitation These issues occur without warning and significantly impair the vehicle’s ability to accelerate, shift, and operate safely in traffic. Recall Concern: I am aware that 2018–2019 Jeep Cherokee vehicles were recalled for transmission, powertrain, and electrical defects, including conditions that can cause loss of propulsion and unsafe shifting. My vehicle exhibits the same symptoms described in those recalls; however, my VIN has not been included. Repair History: I have contacted the dealership multiple times. The primary response has been battery replacement, which did not resolve the issues. No permanent repair or root cause has been identified. Safety Risk: Loss of power, transmission malfunction, and electrical instability while driving present a serious safety risk and increase the likelihood of a collision. I respectfully request that the federal safety agency review this complaint and investigate whether my vehicle is affected by a safety-related defect consistent with known recalls for this model Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 16, 2026 · Transmission · 60,000 miles · TN

The contact owns a 2019 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 25V011000 (Power Train). The contact stated that on several occasions while driving at various speeds, the vehicle jerked and hesitated, but the engine continued to rev, and the RPM was very elevated. The contact stated that during the 6th failure, the check engine warning light illuminated for several seconds and then disappeared. The vehicle was taken to an independent mechanic, but the failure was not duplicated. The vehicle was taken to a dealer, but the part for the recall repair was not yet available. The manufacturer was notified of the failure. The failure mileage was 60,000.

Filed Dec 28, 2025 · Transmission · NC

Current mileage 120,287 have owned since purchased in 2019. On 12/28/2025 experienced a loud pop and an apparent disconnect of power to drive wheels, place car in neutral and back into drive seemed to drive normal. After driving another 12 miles and turning onto a side road experienced the occurrence again. We began having pops and vibrations as early as 2023 predominantly during an acceleration following a turn. On 10/19/2024, mileage 98,975, I requested maintenance as “developed slack in the drive train. When slowing down it bumps, when accelerating, mostly from a stop, it bangs and slips when shifting”, however despite having a tech drive with me only the hesitation was noticed. The concluded “trans no problem found at this time.” The bangs have intermittently continued but I had never experienced the loss of power like occurred on 12/28/2025.