2017-2019 Jeep Cherokee recall: power train
Chrysler (FCA Us, LLC) reported this safety recall on January 16, 2025. It covers about 63,130 vehicles.
- vehicles affected
- 63,130
- reported
- Jan 16, 2025
- owners notified
- Feb 19, 2026
- related complaints
- 1,784
Power train
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
- Risk
- A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
- Remedy
- Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 01C.
Recall number 25V011000
Affected vehicles
- Jeep Cherokee 2017-2019 201720182019
Owner complaints about the same problem
Owners of these vehicles have filed 1,784 complaints about transmission problems.
Questions about recall 25V011000
Is there a recall on the 2017-2019 Jeep Cherokee power train?
Yes. Recall 25V011000, reported on January 16, 2025, covers about 63,130 vehicles.
What is the fix for recall 25V011000?
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 01C.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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