2021 Jeep Cherokee: hesitation when accelerating

Filed Oct 9, 2026 · Transmission · 117,800 miles · WI

The contact owns a 2021 Jeep Cherokee. The contact stated that the transmission was hesitating while attempting to accelerate after the vehicle was started and slowly accelerated to the intended speed. While driving, the transmission was shifted to Sports Mode and manual shift mode to drive the vehicle. The check engine warning light was intermittently illuminated, and the message "4WD Service Required" was displayed. The transmission failed to shift out of 2nd gear and shifted roughly between gears. The vehicle was taken to a certified mechanic, and the contact was notified of the federal safety agency Campaign Number: 26V290000 (Power Train); and associated the failure with the PTU. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was informed of the issue and confirmed that the part for the recall repair was not yet available. The failure mileage was 117,800.

Filed Aug 14, 2026 · Transmission · 64,000 miles · KS

The contact owns a 2021 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 65 MPH with cruise control engaged, the vehicle hesitated, and the transmission momentarily shifted into neutral(N) before returning to normal functionality. The message “Service All Wheel Drive” was displayed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

Filed Mar 3, 2026 · Transmission · MD

The 948TE 9-speed automatic transmission failed at approximately 75,000 miles on my 2021 Jeep Cherokee V6 80th Anniversary Edition. The Engine light eliminated while traveling down the highway. No noise or indication of engine or transmission trouble, Decided to head directly to the dealership. When I approached my first light off the exit (still no sign of trouble) the vehicle rolled backwards. Applying breaks to avoid collisions with vehicles behind, I tried accelerating with little to no power from the transmission. The vehicle is currently at an authorized Jeep dealership and available for inspection. This condition created a safety risk because the vehicle hesitated entering traffic and rolled backward while stopped, increasing the risk of collisions. An engine warning light illuminated while driving prior to complete drivability failure. Symptoms included delayed engagement and slipping from a stop, which worsened rapidly after the warning light appeared. The failure has been diagnosed and confirmed by an authorized Jeep dealership, which determined the transmission requires full replacement. The vehicle has been inspected by the dealership service department. No crash occurred, so no police or insurance inspection was involved. Jeep dealership would not offer any goodwill assistance despite being just outside the threshold for drivetrain warranty.

Filed Dec 11, 2025 · Transmission · AZ

I took my vehicle to dealer shortly after purchase due to jerking forward during stops. A software update was performed and did not have any issues until recently. The past few weeks it began to hesitate upon acceleration and jerked forward harshly into first gear. Today there is a very noticeable prolonged hesitation during acceleration and an odd revving noice coming from TPU. This should be a major recall given the frequency and severity of the issue which could lead to a crash.

Filed Aug 26, 2025 · Driver assistance, Engine · AR

Our Jeep has had multiple accounts of shifting hard, hesitation while shifting, making a hard sound when putting in reverse and now it is having trouble starting up. When we charged the recently purchased (brand new) battery, the vehicle will start up but when placing in reverse it shifts so hard that it sounds like the bottom is dropping out. Now a lot of lights are shining on my panel; the check engine light, the forward collision light, the parking break light, the regular brake notification, the traction control light.....all shining up like Christmas lights. This is an ongoing issue and I feel a recall needs to be done. My car is over the warranty time frame and for a 2021 model that was purchased brand new I should NOT have to be replacing a transmission already and paying out of pocket expenses.

Filed Aug 10, 2025 · Transmission · VA

When taking off out of my driveway the car hesitated to send power from the engine to the wheels resulting in a delayed start. Unknown which component caused the issue but based on my previous 2014 trailhawks PTU 2 x failure it appears to be the suspect. This placed my me and my family at a risk of a side collision as vehicles drive down our road at high speeds. If we cannot pull out in time, a collision is likely to occur causing serious injury or death. Vehicle I available for inspection upon request but has not been inspected by a dealer, independent shop, of police for this problem and there were no indicator lights that came on.

Filed Feb 5, 2025 · Transmission · VA

Vehicle hesitates to go into gear and upon takeoff resulting in slamming into first gear. This causes significant stress on the transmission and PTU causing premature failure. Additionally, loss of power to the wheels upon take off could result in a vehicle collision when turning into on coming traffic.