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2019-2020 Jeep Cherokee recall: pinion shaft

Chrysler (FCA Us LLC) reported this safety recall on August 29, 2019. It covers about 5,294 vehicles.

vehicles affected
5,294
reported
Aug 29, 2019
owners notified
Oct 24, 2019
related complaints
142

Steering: rack and pinion: pinion shaft

What is wrong
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Risk
A loss of steering control increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V99.

Recall number 19V637000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 142 complaints about steering problems.

2019 Jeep Cherokee2020 Jeep Cherokee

Questions about recall 19V637000

Is there a recall on the 2019-2020 Jeep Cherokee pinion shaft?

Yes. Recall 19V637000, reported on August 29, 2019, covers about 5,294 vehicles.

What is the fix for recall 19V637000?

Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V99.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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