The contact owns a 2015 Jeep Cherokee. The contact stated that on multiple occasions, the brake pedal became inoperable and felt spongy while attempting to stop the vehicle. The contact also stated that the steering wheel became difficult to operate, and a crunching sound was heard while turning the steering wheel. Additionally, the contact stated that multiple incorrect warning messages illuminated on the instrument panel, including the Start/Stop warning message and a door open warning message. The contact stated that the failures began after the vehicle had been repaired under a tailgate recall. The vehicle was taken to another dealer. The vehicle was not diagnosed or repaired. The dealer advised the contact to return to the previous dealer for repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 118,600.
2015 Jeep Cherokee steering problems
59 complaints (3% of all complaints for this car). Typical mileage when it fails: 21,000. 2 crashes reported.
- owner complaints
- 59
- of this car's complaints
- 3%
- typical mileage
- 21,000
- crashes
- 2
- recalls
- 0
Which part fails
- Linkages: tie rod assembly1
At what mileage
Complaints by mileage at the time of the problem.
Jeep Cherokee steering problems in other years
Specific symptoms reported on the 2015 Jeep Cherokee steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2015 Jeep Cherokee owners say
Most recent owner complaints, unedited.
My Jeep is disabled due to a drivetrain failure covered under Jeep’s XJ1 Warranty Extension. The required part is on extended backorder (weeks) and Jeep is unable to provide a remedy or transportation while the vehicle is inoperable. This results in a safety hazard and unreasonable delay of repair. Power Transfer Unit (PTU) failure under warranty extension XJ1. Vehicle is disabled and cannot be safely driven. Jeep is unable to provide the part required for repair, resulting in an unreasonable delay of remedy.
The vehicle suddenly started showing parking brake, traction, ABS, and check engine lights after being started. Earlier in the day, I had also started the vehicle but cancelled the errands and returned to start it later when the dashboard and warning lights came on. Putting it in reverse, the steering was stiff as if in neutral. Never left the driveway as I wasn't taking a chance in steering or braking. The battery is less than a year old. This is the second time this has happened.
I had an incident in 2018 with the power transfer unit in this vehicle wherein I lost all control of the vehicle while driving. The dealer repaired it at that time. However, recently I was advised by the dealer that I am likely to have the same issue because the power transfer unit needs to be replaced and is a known issue yet for some reason my specific model is not included in the recall.
A few months after i got the car, a bump feels at first gear before 2nd gear starts, its been doint it till today, a vibration started a year ago, it hasn't gone away, power steering went out year and a half ago or so, its electrical so i had to change the whole part, went car is turned off you can hear the vibration sound for a second, some mechanics say the motor mounts are worn out, who kmows. For 2015 to have theese problems? I have older cars and dont have these problems, wonder what these can be. Guess just bad car and still paying it, good thing its still runs, just hoping not to break the road.
Transmission has malfunctioned, will not properly shift into higher gears, when stopped is not able to be put into park. Issue started with not warnings, was driving perfectly fine before. Cruise control has failed, parking brake has malfunctioned, and power steering has malfunctioned.
Nearly all of the warning lights came on suddenly at the same time. Service parking brake, service transmission, service antilock braking system, service forward collision system and more. The vehicle then starts to have trouble shifting and sometimes acceleration is gone completely. I had to coast over to shoulder on the freeway multiple times. Turning the vehicle off and restarting seems to help somewhat and allowed me to get the vehicle home. Sometimes acceleration is jumpy (slowing down then speeding up again). I have had the vehicle serviced 3 times for this issue. First time they stated it was fixed with a software update. Second time they replaced a sensor inside the transmission, and the third time they replaced the PTU. All of these repairs and the $1,000+ I have paid for the repairs have done nothing to address the issue.
While driving my jeep forward or in reverse my jeep launches forward very hard. I have to press on the brake abruptly so that I don't hit anything. Also when accelerating my speedometer shows the numbers increasing but my wheels are barely moving then it kicks forward abruptly. When turning or going over bumps I feel a pop in the steering column and sometimes the dashboard icon with the vehicle & squiggly lines under it appears. I told my dealership but the mechanic just said there is nothing wrong with it even though I know there is.
Service shifter error- warning light appears. All of the gear lights are lit simultaneously. They won't turn off until I restart the jeep (2015 cherokee) only to start a short time later. This happens when the car is in motion and has occurred on streets.
My 4wd unavailable service required light came on while driving and a loud knocking/grinding sound and sensation occurred. I immediately contacted the dealer. I was told there is an issue but no recall yet. Once at the mechanic, he told me that my rear differential exploded and shattered the case and there was fluid everywhere. He told me that this is a known issue with this model and he has personally serviced vehicles with the same issue.
Questions about the 2015 Jeep Cherokee steering
Does the 2015 Jeep Cherokee have steering problems?
Owners have filed 59 complaints about the steering of the 2015 Jeep Cherokee, 3% of all its complaints.
At what mileage do 2015 Jeep Cherokee steering problems start?
The typical (median) mileage in owner complaints is 21,000 miles.
Was there a recall on the 2015 Jeep Cherokee steering?
There is no recall for this problem on this model year.
What year does the Jeep Cherokee have bad steering?
The Jeep Cherokee model years with the most steering complaints are 2019 (120 complaints), 2014 (119 complaints) and 2015 (59 complaints).
Other 2015 Jeep Cherokee problems
Transmission 1,007Engine 371Electrical 327Brakes 137Acceleration 120Body 86Driver assistance 72Airbags 41Fuel system 40Suspension 38Lights 37Wheels 29Visibility 15Seats 8Seat belts 4Tires 3Locks 2
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